OpenTable

SEPTEMBER 27, 2020

In a world of socially distant and off-premise dining, chefs and restaurateurs are looking for creative ways to keep the magic of hospitality alive. From special-occasion celebration boxes and custom insulated tote bags to at-home private chefs, get inspired by these next-level experiences. … Read more. … Read more.

Kitchen Safety 78

Kitchen Safety Hospitality Food Safety Cash Management 78

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. With widespread concerns of a pandemic rebound, customers will now be more cautious of eating out in crowded places after the COVID-19 outbreak.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. Food and Alcoholic Delivery. On the Road to Recovery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer.

Mobile Ordering 118

Mobile Ordering Customer Service Food Order Online Ordering 118

Lavu

NOVEMBER 11, 2019

Others tout the benefits of increased safety and cleanliness (more on that below). Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Future Food

AUGUST 11, 2020

Food & Beverage Strategy - Future Focused Part 2 Building great places and creating exceptional experiences for your 'Non-Online' purchases. In part one, I wrote about how flexibility must be the foundation from which to develop future-focused food and beverage strategies (F&B Strategy). www.jll.com.au/en/trends-and-insights/workplace/workplace-canteens-take-a-leaf-from-healthy-food-outlets

Beverage 78

Beverage Food Hospitality Point of Sale 78

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene. Efficiency is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

The Restaurant Times

JANUARY 31, 2022

Investing in skilled restaurant consulting during the start-up phase of your restaurant or food & beverage enterprise will help you reach the break-even point faster. A consultant should have a thorough understanding of the food sector as well as a genuine desire to see your company prosper. . Experience .

Cash Management 52

Cash Management Kitchen Safety Point of Sale Hiring 52

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. It’s a flexible solution for restaurants and a frictionless experience for customers.

Food Safety 100

Food Safety Food Order Technology Social Media 100

The Restaurant Times

MARCH 8, 2022

A lot has changed in the food industry, leaving establishments struggling to stay afloat. Every hospitality business owner is attempting to figure out how to stay afloat in the coming weeks and months, and the obstacles are numerous. Open communication and cash flow planning are essential for your company’s survival.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service. .

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

The Restaurant Times

OCTOBER 29, 2020

With a career in F&B, hospitality & retail spanning more than 25 years, Raymond Santamaria founded Santamaria London, a strategic growth consulting firm in January this year. He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf.

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry.

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Just don’t think too hard about how that’d work. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. "They're the only vendor — and I'm talking partners, food suppliers, marketing people — who has put out a Coronavirus Kit.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash.

Cash Management 36

Cash Management 2017 Restaurant Law Fast Casual 36

The Restaurant Times

JUNE 25, 2021

Hospitality success stories are often dominated by those strongly associated with the industry. Today he is the CEO and Co-Founder of Daryaganj Hospitality, which owns the much-loved brand Daryaganj – By the Inventors of Butter Chicken and Dal Makhani. In Conversation with Amit Bagga, CEO & Co-Founder, Daryaganj Hospitality

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Cash Management 72

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! Green Rabbit has also earned SQF Level 3 Certification, considered the highest food safety compliance measure in the industry.

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Kounta

NOVEMBER 6, 2019

But recent years have seen the birth and proliferation of community-focused ‘small, boutique’ bars rich in variety and individuality where customers have a much closer relationship to staff and owners, and ironically a more socially responsible attitude toward alcohol consumption. Have you managed a business before?

Bar 40

Bar Franchise Franchising Small Business 40

Kounta

NOVEMBER 6, 2019

A Hospitality business requires time and focus, and an important perspective to consider is what the reality looks like; you are no longer working for a paycheck and a café is not a Monday to Friday, 9-5 job, regardless of the opening hours. In fact, having the right mentor can be a predictor for success in food and beverage businesses.

Café 40

Café Franchise Franchising Food Safety 40

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash.

Cash Management 28

Cash Management 2017 Restaurant Law Fast Casual 28

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Black Box Intelligence

MARCH 10, 2020

Restaurant companies held on to most of their managers. Of those employed back in January, on average 75% of restaurant managers remain actively employed today. Companies are focusing on ways to guarantee the safety of their employees and guests. Key Insights – May 6, 2020. . Fast casual had a 1.1

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206