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As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.
Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log.
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.
Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. SkiptheDishes.
Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.
Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag.
US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.
The accounting process will seem less daunting once you understand what you need to do, know, and watch out for. By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement.
Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.
Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.
Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Your profit margin is the percentage left over after all costs are taken out. Prime costs.
There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We are proud to serve those who serve us and appreciate the ongoing efforts of the brave men and women working tirelessly on our front lines.” Virtual Barbecue Pit.
Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. What do restaurant managers do? As of 2024, they make around $26.42
In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.
Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. The event will take place at 10:00 A.M. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ET and will be streamed live online.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”
Disconnected Systems : Managing multiple order sources without integration causes confusion. A modern POS system solves these problems with faster payments, streamlined order management, real-time inventory tracking, and live sales reporting. EMV chip transactions take about 45 seconds to process.
You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. When you have restaurants in multiple states and cities, the difficulties of managing your payroll are multiplied. Who qualifies as a tipped employee?
This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense.
Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. A general manager might also wear a restaurant’s sommelier hat. Restaurant jobs include many more than the obvious few that spring to mind. Often, a single person will fill multiple jobs.
Such a system is easy to install and simplifies the entire process from order taking to serving the customer. . Such a system is easy to install and simplifies the entire process from order taking to serving the customer. . The benefits of a POS system to the on-premise ordering process include: Tracking daily cash in and cashout.
Understanding Restaurant Management Software. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Among the technology offered today is restaurant management software. .
The words “restaurant management system” rarely cause excitement. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. Think of them as the real-life version of those house robots from ’80s movies.
Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Tables and chairs take a backseat to efficient space. These core elements never go out of style.
Let’s try to put that aside here and take a look at what we do know. And restaurants and other businesses with excess capacity can utilize The Kitchen Door to rent out their kitchen space to others. It’s not just fast-casual and QSRs that are driving this trend. We all know what happened next. .
These observations will help carve out your own space in the local food scene. Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. It’s equally important to study your competition.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.
The purpose of this guide is to help you with all the ins and outs of funding a restaurant with top tips from those who have been there, seen it, and done it. The purpose of this guide is to help you with all the ins and outs of funding a restaurant with top tips from those who have been there, seen it, and done it.
Two things to know here: If someone is a limited partner, they can’t be an active part of running the restaurant operation and can’t take a salary. Getting an attorney involved is the best way to help sort through the pros and cons of each structure, as there is no one way that works best. How investors get paid back. Partnerships.
A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. What is a Restaurant POS System?
So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Let’s dig in.
" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.
million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. 2020 was a year that the restaurant industry won’t soon forget. Embrace Digital Hospitality ?? Even after the pandemic, QR codes are here to stay.
Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.
In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.
I was shocked to read it, not because I think front-of-house staff should never be able to sit down, but because it just hadn’t occurred to me that it would be possible. It’s part of the macho culture that’s plagued the restaurant industry for decades — if you can’t stand the heat, literally get out.
As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.
At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Why should you ever have to leave the house? Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.”
In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.
Dining out right now will come with certain risks. Broadly, restaurants are being encouraged — or ordered — to reduce capacity and space out tables, but the exact rules vary from state to state. And so right now, the decision of whether or not to dine out is personal. Tom Kelley Archive/Stringer/Getty; Xinzheng/Getty.
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