Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Growth : Outsourcing digital marketing allows restaurant management to focus on growing their restaurant, not stressing over marketing efforts. Can customers find you? Can they view your menu online?

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. Pizza companies have long managed their delivery services independently. Delivery Options.

2022 547

2022 Customer Service Online Ordering Website Management 547

Social Hospitality: Restaurants

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . This is one way to promote perks and encourage future reservations. . Hilton Hotels had to furlough much of its staff and has set up a website for those employees to find work.

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

OCTOBER 9, 2020

This rise in digital interactions has made it critical for restaurants to have well-designed websites. After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. In this ultimate restaurant website design guide for beginners, you’ll learn: How to prepare for a website makeover.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

ChowNow

APRIL 11, 2025

Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. Its not just about the messaging youve created on your website or social mediaits about what others are saying about you, and whether that feedback builds trust before a guest even walks through the door.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

Modern Restaurant Management

JANUARY 3, 2022

This information can vary from menus to external links for reservation bookings. The QR code may take you to a phishing website, where you are prompted to enter your personal information or login credentials for scammers to steal. This duty is especially relevant with newer technologies that can be exploited , like QR.

Customer Experience 553

Customer Experience Consumer Goods Mobile Ordering Customer Service 553

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? Waste management : Reducing food waste by monitoring inventory and expiration more effectively.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

The Rail

NOVEMBER 22, 2024

Staff can use these tools to do their job more efficiently and effectively, and this benefit is ultimately passed on to the customers who will enjoy a more streamlined service – from booking to paying for the meal. Be sure to build a reliable online reservation system to reduce waiting times and improve table management.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

AUGUST 28, 2024

Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more. Solicit feedback and involve your guests in the planning process.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 5, 2019

This post will walk you through creating, optimizing, and managing your restaurant business profile not only for single-site restaurants, but also multi-location restaurants and franchises. It helps to cut the customer’s path to your contact information, offers, reservations, and more. What is a Google My Business Account?

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. For smaller restaurants, it may just be an owner and general manager. You're so lucky to work for us.'

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want! Write a Marketing Plan.

Social Media 370

Social Media Email Marketing Loyalty Program Website Management 370

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, first step – let’s refer to it as a challenge. .

Social Media 474

Social Media Cash Management Blog Equipment 474

Gourmet Marketing

MAY 8, 2025

Understanding the Importance of a Booking Engine An effective booking engine is essential for independent hotels, not just a convenience. A booking engine functions as an online reservation system that allows guests to book rooms directly through a hotels website or mobile app.

Book 52

Book Hotels Website Management Inventory 52

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Online Ordering 293

7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. When customers book online, you can better manage guest' flow by reducing the empty tables between diners.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Fortunately, website design platforms like WordPress, Squarespace, and Wix are lowering the barrier to entry to web design. Not convinced?

Demo 240

Demo Website Management Online Ordering SEO 240

Modern Restaurant Management

NOVEMBER 19, 2019

Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15. Located on North Michigan Avenue and Erie Street on Chicago’s Magnificent Mile, the opening of Chicago Reserve Roastery marks Starbucks sixth global Roastery and third location in the U.S. Oregon Convention Center.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Social Hospitality: Restaurants

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Technologies for Restaurant Management. It’s tricky to run and manage a restaurant. Then, there are reservation management systems. Technologies for Entertainment.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

DECEMBER 17, 2020

Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Many restaurant website builders also allow you to put a sign-up form on your website. For full-service restaurants, many POS or reservation systems can also help collect data for you.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. Book a demo to learn more. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. Sanitization and cleaning ??

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. BIBO is a full- service importer/exporter, national sales, and brand management agency.

Serving 517

Serving White Paper Food Recycling 517

The Eat Restaurant

JUNE 11, 2025

Looking for a HostMe alternative to handle your restaurant’s reservations, waitlists & guest management? Many HostMe competitors offer similar website functionality and even more advanced tools.

2025 78

2025 Website Management Reservations Book 78

EATER

APRIL 6, 2023

But after the flurry of press releases, joyful Instagram posts, and weapons-grade whining from a few who were left off the list, a somewhat altered Vancouver dining scene has emerged from the fray with hiked prices and impossible-to-score reservations. Our website almost crashed,” says Poirier. “I Give me a break!” I was shocked.

Fine Dining 246

Fine Dining Reservations Pricing Cash Management 246

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Try 7shifts for Free.

Management 195

Management Management Operations Point of Sale 195

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . Best Restaurant Reservation Systems .

Reservations 78

Reservations Social Media Email Marketing Book 78

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. In announcing the final rule, NLRB Chairman John F.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. In this article, we compare 4 of the best reservation systems out there to help you make the right choice for your restaurant. Reading Time: 5 minutes.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

The Eat Restaurant

APRIL 28, 2022

In our latest case study, we take a look at their restaurant's ongoing success over the years and how they managed to almost double their reservations compared to bookings made pre-pandemic. In February 2021, owners Rok and Gabriella started using Eat App to help them manage their online bookings and operations in general.

Book 78

Book Operations Reservations Website Management 78