Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Managing complex, rotating inventory.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Cheetah

SEPTEMBER 10, 2019

Whether you prefer handwriting or manage all your business data digitally , be organized and keep a record of any information you come across. You want to gauge every aspect of their restaurant experience and management. Next, visit the restaurant itself, even book a table or sit at the bar.

Kitchen Safety 87

Kitchen Safety Front of House Advertising Back of House 87

The Restaurant Times

SEPTEMBER 2, 2020

Many social media automation tools allow you to manage all your channels from one place. Google provides an exclusive mobile listing for restaurants known as ‘Local 3 Pack’ It has many benefits: If you provide a contact number in the GMB Listing, customers can directly call your restaurant. Functional And Updated Website.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Next Restaurants

AUGUST 22, 2019

Your restaurant might have the best food in its price bracket, the most inventive menu , and the kind of welcoming environment that turns first-timers into regulars — but if you don’t know how to promote it — simply assuming that the quality will shine through — you can struggle to compete. Image credit: Max Pixel.

Loyalty Program 60

Loyalty Program SEO Social Media Dietary Restrictions 60

Takeaway Solutions

OCTOBER 29, 2018

Best online ordering system for Thai restaurants and why Takeaway is one of the best benefits you can offer your customers. People love ordering their food from the convenience of their home and having it delivered to the door. We do this by examining your delivery needs and charging you a set price.

Online Ordering 56

Online Ordering Ordering Mobile Ordering Customer Service 56

The Restaurant Times

JANUARY 27, 2022

Rising costs, reduced customer expenditure, and oversaturated market due to the book in casual dining brands in the past years have contributed to the closure of multiple big chain outlets and independent restaurants in the UK. . Pricing Right Matters .

Fine Dining 52

Fine Dining Customer Service Customer Experience Mobile Ordering 52

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) What’s behind the cloud kitchen trend?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Restaurant365

JANUARY 27, 2022

QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. A common guest complaint is that the wait time to order is too long. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Incentivize guests to choose your restaurant.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Touch Bistro

JULY 9, 2021

Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. Many reservation systems also include additional features, such as digital waitlists, diner profiles, capacity management, and more. However, not all restaurant reservation systems are created equal.

Reservations 52

Reservations 2021 Website Management POS 52

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Perfect Daily Grind

APRIL 8, 2022

Fairtrade International announces new Living Income Reference Price for Indonesian coffee producers. The Living Income Reference Price is offered as guidance for companies wanting to pay living wage incomes in their supply chains. Fairtrade launched its first Living Income Reference Price in 2021 for Colombian farmers.

Pricing 119

Pricing 2022 2021 Recycling 119

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Step 2: Position your brand within the market by determining how your price, product, promotion, and place compare to other restaurants in your area. Build a Website and Optimize it.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

FEBRUARY 25, 2020

Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.” In announcing the final rule, NLRB Chairman John F. Little Rock, AR; Owners: Elihue Washington Jr. and Maria Washington).

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. ’s stock price performance.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Tableside ordering. Online ordering. Inventory management. Menu management. Reputation management. Table management. Tableside ordering. Menu management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Cheetah

SEPTEMBER 29, 2020

We look at pricing, ease-of-use, special features and everything else you need to know before choosing the one that’s right for you. More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. This is great if you don’t have many items on your menu or if you do similar dishes that are around the same price. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're ” Tastewise Data.

Serving 207

Serving White Paper Food Recycling 207

Lavu

MARCH 23, 2020

When it comes to managing a restaurant, it’s not always easy. Hosting events can be a highly effective method for increasing revenue in a way that’s predictable and manageable. This can assist you and your staff in managing the event customers and regular customers while continuing to provide excellent customer service. .

Events 78

Events Social Media Customer Service Document 78

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

NOVEMBER 19, 2019

With a growing number of consumers ordering through online channels, the goal of the new concept was to develop a more efficient operating model that celebrated this change in consumer behavior. Qualifying diners will be able to redeem their OpenTable Dining Points to book prime time reservations at participating restaurants.

Delivery 129

Delivery Reservations Customer Experience Retail 129

EATER

MAY 26, 2020

Literally, I have woken up and burst into tears because a few sweet moments earlier I was in public with no mask on, shaking the hand of a familiar waiter, hugging friends as we meet at a new place one of us wanted to try, or just waiting for my partner at the bar with a book. Dr. Anthony Fauci warns of “needless suffering and death.”

Fine Dining 145

Fine Dining Employee Relations Customer Service Dine-in 145

Modern Restaurant Management

JUNE 14, 2020

The guidance and revised application forms are available on SBA’s and Treasury’s websites. My vision was to transform the delivery and pick-up ordering experience. For the 2019 financial year, Grubhub had 23 million active customers, recorded 180 million orders, GMV of $5.9 We could not be more excited.”

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. ” Small Relief For Management Retention, But Staffing Still Concerning. Challenging Q3. Looking Ahead.

2019 84

2019 Point of Sale Small Business Consumer Goods 84

EATER

JUNE 12, 2023

Fashionable gentlemen in dress suits order sardine sandwiches and chocolate with as much eagerness as the homeless itinerant calls for a dog with a slap of mustard.” The mobile lunch wagons had ditched their wheels, setting up their counters and barstools permanently where most of their working-class clientele would find them.

White Paper 103

White Paper Mobile Ordering Fine Dining Back of House 103