ChowNow

NOVEMBER 11, 2020

But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit. In this blog, we’ll share strategies that will help you educate your customers on harmful commissions and incentivize them to order directly from you. . Start a restaurant loyalty program. .

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Ordering Loyalty Program Online Ordering Mobile Ordering 345

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Take some time to explore what you can achieve as a business. A workplace food program that brings in a different pop-up restaurant to serve as the office lunch vendor each day.

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Catering Social Media Online Ordering Loyalty Program 378

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Elevate Service with Personal Touches Service builds loyalty.

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Management Management Seasonal Menu Cash Management 148

7 Shifts

OCTOBER 9, 2019

You wake up, have a coffee, and decide that it’s a perfect day to go out for a nice brunch. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. Not convinced? Picture this: It’s a Sunday.

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Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Create a loyalty program. What is suggestive selling?

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Loyalty Program Customer Experience Customer Service Point of Sale 369

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

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Loyalty Program 2024 Email Marketing Customer Experience 104

Modern Restaurant Management

JANUARY 13, 2020

This should include a deep dive into employee clock-in and clock-out data and payroll filings to identify: A) which employees are consistently working overtime (thereby cutting into profits), and B) which shifts are overstaffed and under-staffed. Customer email capture via a digital loyalty or marketing program.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” The platform includes tools like email marketing, coupons, and a loyalty program that are built-in and ready to go.

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Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Recommended Reading: BLOG NAME. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Don't make your customers wait too long.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

Black Box Intelligence

JUNE 4, 2025

By ensuring that every team member understands and embodies the brand’s mission, Denny’s has successfully navigated market shifts and maintained customer loyalty. Tools like Black Boxs Competitor Intelligence, help you take control of guest sentiment brand comparisons to know exactly where to focus to stand out.

Marketing 81

Marketing Loyalty Program Customer Experience Back of House 81

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Reach out to those in need and engage in genuine conversation.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JANUARY 7, 2021

While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start? Need a napkin?

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Marketing 2021 SEO Loyalty Program 195

Restaurant365

DECEMBER 6, 2019

If they’re trying to remember all the refill requests and extra sides of ranch, they may forget to upsell items while taking a pen-and-paper order. By shortening their time in the restaurant, you can seat more tables on even your busiest nights without making guests feel rushed out the door. A Mobile POS Increases Order Efficiency.

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POS Blog Mobile Ordering Front of House 117

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Create a loyalty program. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture.

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Seating Email Marketing Marketing SEO 221

7 Shifts

JUNE 16, 2024

Select the best marketing channels for your business: Find out where your target audience spends most of their time (on Facebook, Twitter, TikTok, YouTube, or Instagram?) You can reward your customers for their loyalty by establishing a card system wherein they'll get a stamp (or a sticker) for every purchase they make.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. 42% of restaurants plan to invest in customer loyalty programs. Nearly 50% of Gen Z are willing to try out a new restaurant if curbside pickup is an option. Constant Contact ). US Foods ).

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

The Restaurant Group

NOVEMBER 9, 2020

If “a picture is worth a thousand words,” social media is to be thanked for taking Norwegian playwright Henrick Ibsen’s adage and using technology to digitally canvas the ether with multiple complex ideas, then framing them in a single image. Find out how to calculate the restaurant’s retention rate. Source: QSR. 89% of U.S.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. H3: A strong loyalty program. What’s better than having repeat business; and what’s a better way to get repeat customers than to offer them an effective loyalty program.

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Management Management Loyalty Program Online Ordering 146

The Restaurant Group

DECEMBER 8, 2024

Adopt First In, First Out : Store new stock behind older items to prioritize usage. Engaging Customers in Sustainability Involving customers in sustainability builds loyalty and enhances your restaurants eco-friendly image. Promote Second Servings : Encourage taking leftovers home. Proper handling ensures both safety and flavor.

Waste 78

Waste Compost Food Recycling 78

Focus POS

DECEMBER 11, 2019

Excellent service in-house and out-of-house. Loyalty Perks. Customers in 2020 are all about perks — 87% of survey respondents belong to fewer than 3 loyalty programs each. If your goal is to attract new customers and turn them into returning customers, offer a loyalty program stuffed with rewards.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

The Restaurant Group

MAY 3, 2025

Thats when your superstar bartender quits because they feel unappreciated or burnt out from poor staff scheduling. When buddies leave, the ones left behind feel abandoned, stressed, and ready to peace out, too. Heres the foolproof formula: Take the number of employees who left. Undesirable turnover , though, stings bad.

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

ChowNow

SEPTEMBER 26, 2024

Email marketing is a powerful tool to drive repeat orders and boost diner loyalty. In this guide, we’ll walk you through some best practices to ensure your emails stand out and drive orders. In this guide, we’ll walk you through some best practices to ensure your emails stand out and drive orders.

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Email Marketing Marketing Loyalty Program Online Ordering 195

Bingage

MARCH 18, 2023

When you think about shopping or eating out, you might click on your favourite brand. From shopping to eating to hanging out, people mostly prefer their favourite place/shop. In this blog, we’ll look at the best strategies to turn visitors into brand advocates right here. Am I right? Do you know why? What’s the reason?

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Loyalty Program Social Media Email Marketing Customer Service 98

Rocket Fuel

JANUARY 7, 2025

Speed of service: AI never needs to take a break and never needs to be pulled from other tasks to work the drive through. In this case, AI doesnt take anyones job it lets employees focus on things that require human supervision, such as food preparation and face-to-face interactions.

2025 52

2025 Innovation Customer Service Loyalty Program 52

iTab POS

NOVEMBER 8, 2018

For the sake of this blog, we will briefly skim over the first two and focus on the last stage. Let’s take a restaurant for example; ‘the first impression’ entails consumers, taking in their environment which would be the interior and the ambiance of the restaurant. The First Impression.

Loyalty Program 45

Loyalty Program Marketing Email Marketing Customer Experience 45

Focus POS

JUNE 2, 2020

to “How am I bringing my business out of this stronger than it was pre-COVID -19 ?” A significant part of that new norm will be the ability to accept digital orders and take contactless payments. . Gift card and loyalty program to grow the relationships that keeps customers coming back. .

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Technology Fine Dining Online Ordering Mobile Ordering 187

Next Restaurants

OCTOBER 31, 2019

Take to their phones and devices to track down the hottest, highest rated restaurant nearby. Turns out what you do (or don’t do) online determines your restaurant’s success. An online presence that builds loyalty, hype and grows your restaurant business. But first, they have to take a seat at your table. The result?

Email Marketing 88

Email Marketing Marketing Social Media Loyalty Program 88

Restaurant365

APRIL 16, 2021

This data can be used to create targeted marketing campaigns and loyalty programs. With a recent 285% increase in the search for “take out,” Google’s locally focused listings for restaurants will most likely be the first thing your customers see. Boosts Online Presence. About CAKE.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Restaurant Engine

APRIL 26, 2023

tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. 2: Create a Loyalty Program In one study, more than 61% of people said that special offers are one of the best ways businesses can engage with them. Create a blog and video content for all of your platforms.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Indoor Media

AUGUST 26, 2020

One of the great things about email marketing services is that you’ll be able to take customer information from your shop management software and import it right into their platform to personalize the emails based on the categories mentioned below. Introduce a Loyalty Program. Know and Segment Your Customers.

Email Marketing 113

Email Marketing Marketing Loyalty Program Coupons 113

Focus POS

JANUARY 15, 2020

Integrated solutions like kitchen management systems, marketing tools, and loyalty programs should also be considered when calculating ROI, since these boost sales and efficiency. Lastly, if you can manage your system remotely with central cloud-based reporting, you save additional time and resources. Realizing a Positive ROI.

POS 151

POS Front of House Inventory Loyalty Program 151

Focus POS

FEBRUARY 10, 2022

There’s very little time off in an industry where the competition is fierce, most restaurateurs are still trying to recover from the pandemic and supply chain issues are causing shortages of everything from ingredients to take-out boxes. Taking mobile wallet payments from apps like Apple Pay. Not sure where to start?

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Restaurant365

MARCH 13, 2020

One such event, Natural Products Expo West, a natural and organic foods conference that usually draws about 85,000 people, was set to take place at the Anaheim Convention Center Tuesday, March 3, and run through Saturday, March 7. Make Good Use of Over-ordering. Be Prepared for the Upturn.

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Online Ordering Mobile Ordering Food Order Events 167