Culinary Cues

AUGUST 14, 2020

Growth seems to be one of those markers that define a successful business, yet there is ample evidence that growth can be a deterrent to success. It’s true of great restaurants, great retail stores, great investment firms, exceptional banks, small auto dealerships, and even local government offices.

Small Business 371

Small Business Leadership Customer Service Communication 371

Culinary Cues

DECEMBER 1, 2019

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

Future Food

OCTOBER 29, 2019

Realities: An insider’s view of running a small “hospo” business. We, at Future Food, are employed to deliver best practice food and beverage service standards and to ensure that all businesses we work with are striving to push the bar higher. Small business is fantastic, nothing like being your own boss… they say.

Small Business 83

Small Business Food Supply Hospitality Customer Service 83

Indoor Media

MAY 31, 2021

It’s essential that businesses harness specific social media to thrive in today’s economic landscape. YouTube and Vimeo count, but they too serve more niche purposes and are less important for most businesses. Figuring out social media usage for businesses can be a challenge. MySpace has come and gone.

Small Business 78

Small Business Social Media Advertising Specials 78

Izettle

OCTOBER 7, 2020

If there’s one thing that can set your company apart, it’s good customer service – especially for an independent business. And if there’s one person who knows about the importance of customer service, it’s Claudio Ribeiro, owner of Federal Café , one of Manchester’s busiest and best loved brunch spots. “I

Customer Service 52

Customer Service Café Hiring Point of Sale 52

Sling

MAY 25, 2021

Setting business goals is one of those concepts that all business owners and managers know they should work on, but very few actually do. In this article, the experts at Sling discuss some of the more common business goals and how to go about setting — and achieving — your own. Common Small Business Goals.

Small Business 78

Small Business Hiring Article Customer Service 78

Indoor Media

OCTOBER 19, 2017

As small business owners, you’re busy … to say the least. Between balancing planning and strategizing, accounting and financing, and customer service and human resources, your plate is usually full—any given day. With a little strategizing, businesses of any size can see results.

Small Business 78

Small Business Advertising Social Media Coupons 78

Clover - Restaurants

MAY 2, 2024

What is concierge service? While luxury is often associated with concierge services, all they really mean is a personalized customer experience. That kind of experience can be offered by all types of small businesses–from restaurants to retail shops to service businesses.

Customer Service 52

Customer Service Loyalty Program Healthcare Social Media 52

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. To the owner/operator there are two things that define success: customer satisfaction and profit. The model makes sense from a clear business perspective.

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Guest Recovery Seasonal Menu Presentation Customer Experience 404

Culinary Cues

AUGUST 7, 2021

A small step, but one that signifies that if we put our heads together there is a way, or many ways, to move beyond, over, or around those challenges. Possible causes: – People have heard how demanding and unforgiving the business can be. So, first step – let’s refer to it as a challenge. So, what might the cause be?

Social Media 474

Social Media Cash Management Blog Equipment 474

360Training

AUGUST 22, 2018

Running a small business is no small feat. A small business owner has many hats to wear, and they can be overwhelming. According the Bureau of Labor Statistics, 50% of small businesses don’t make it past the fifth year. Small business employees must multi-task, and that makes them all the more valued.

Small Business 117

Small Business Training Education Customer Service 117

Culinary Cues

FEBRUARY 28, 2021

Look around you – identify the companies, businesses, or individuals whom you admire – you know, the ones that seem to win a lot and fit into that category of “successful”. Even more important – these are the companies, businesses, or individuals that seem to enjoy what they are all about. It is your job to SWEAT THE SMALL STUFF.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Starting a Restaurant business is easy, but running a successful business is a tough task.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Starting a Restaurant business is easy, but running a successful business is a tough task.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

7 Shifts

MARCH 10, 2021

These may be traits that come naturally to the best restaurateurs, but they can also learn some valuable habits to help them efficiently and effectively run a business and meet their goals. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

FEBRUARY 20, 2024

Look around you and try to dissect those businesses and individuals who are successful at what they do. It’s the same with nearly everything in life, especially businesses that provide a product or entertainment service. Chances are, these are the players who refuse to lock themselves into the groove of always playing it safe.

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Coaching Small Business Café Entertainment 350

Izettle

DECEMBER 9, 2020

Just like choosing a point-of-sale system, picking a bank is one of the most important decisions when starting a business. It isn’t just the place where you keep your profits and pay staff and suppliers – the best small business bank account can also be a great tool to help you manage financial admin. Why choose a banking app?

Small Business 52

Small Business Point of Sale POS Customer Service 52

Izettle

DECEMBER 9, 2020

Just like choosing a point-of-sale system, picking a bank is one of the most important decisions when starting a business. It isn’t just the place where you keep your profits and pay staff and suppliers – the best small business bank account can also be a great tool to help you manage financial admin. Why choose a banking app?

Small Business 52

Small Business Point of Sale POS Customer Service 52

Izettle

DECEMBER 9, 2020

Just like choosing a point-of-sale system, picking a bank is one of the most important decisions when starting a business. It isn’t just the place where you keep your profits and pay staff and suppliers – the best small business bank account can also be a great tool to help you manage financial admin. Why choose a banking app?

Small Business 52

Small Business Point of Sale POS Customer Service 52

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. In 2019, over 490,000 of those locations were independent, privately owned businesses. 64% of those independent restaurants were “full-service”. fell in the category of “fine dining”.

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Fine Dining Food Supply Customer Service Presentation 468

Ordyx

AUGUST 2, 2019

For many small businesses, figuring out the best approach to finding new customers and keeping the current ones can be a stressful task that must be repeated again each day. Keep reading for tips on how to make sure your business has the right tech to suit your needs.

Small Business 52

Small Business Email Marketing Customer Service Website Management 52

Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Restaurants have always been there as an oasis for people when times are tough. That was about to evolve. as synonymous with food of the U.S.

Hotels 335

Hotels Influencer Compost Recycling 335

Culinary Cues

JANUARY 4, 2021

BEING BORN WITH THE GIFT OF VISUALIZATION – Steve Jobs was always able to envision devices and services that only he knew the world would need before they came to that realization. In the end, the restaurant business did not have the resources or the wherewithal to weather this storm. The taxi business was re-invented.

Customer Service 445

Customer Service Customer Experience Hotels Small Business 445

RGU

JANUARY 1, 2020

Debra Murphy As I was working on my content audit , I came across a couple of posts on small business marketing trends for the years 2013 and 2014. Each trend became a marketing must-have for small businesses. 8 small business marketing trends essentials1. 8 small business marketing trends essentials1.

Small Business 52

Small Business Marketing Email Marketing Mobile Ordering 52

Culinary Cues

APRIL 6, 2020

Although our current crisis has brought the restaurant industry to a halt, it is important to remember just how integrated the business of selling and serving food is to society as a whole. This is a very important part of the restaurant business – hospitality. You take care of customers above all else.

Travel 439

Travel Back of House Customer Service Small Business 439

Culinary Cues

AUGUST 4, 2022

Pride in doing things right is a tremendous motivator for employees, owners, and customers and a lack thereof catches up pretty quick. Restaurants are busy now, much of it is pent up demand from two years of partial lockdown due to the pandemic. It is all very troubling even though these restaurants may be busy at the moment.

Front of House 328

Front of House Coaching Uniforms Back of House 328

7 Shifts

FEBRUARY 26, 2021

While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. It is their business after all – right? When a menu lacks continuity, then the experience suffers and the customer is left – confused. [] AN ATTEMPT TO PLEASE EVERYONE.

Menu 388

Menu Seasonal Menu Front of House Café 388

7 Shifts

SEPTEMBER 15, 2021

It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits. There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. OK, I have been involved in the restaurant business for more than 50 years – I hear what you are saying, but I pose the question again: “Is this meal really worth $100 (or more)?”

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Culinary Cues

DECEMBER 17, 2020

There are a number of reasons why restaurants fail – some are predictable and avoidable, while others can catch a business off guard. They just can’t survive the pain of lost business for months on end. A reduction in restaurant business leads to crop waste, unplanted land, and serious cash flow problems for farmers.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. Your mission statement is the “why” of your business strategy and captures why your restaurant exists. Poorly written mission statements, littered with cliches, buzzwords, and business jargon. The result?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

AUGUST 12, 2020

But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. So, where do you start?

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Marketing 2020 SEO Loyalty Program 418

Get Beyond

JANUARY 4, 2024

For others, especially small business owners, the new year can be exhausting. Emerging from a busy shopping season, many of us are just finally coming up for air after the end of a busy year. But that doesn’t mean you can’t start implementing strategies for small business success in 2024 and beyond.

2024 52

2024 Small Business Cash Management Email Marketing 52

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. We should never underestimate the importance of customer perceptions, expectations, and new ideas.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Culinary Cues

APRIL 30, 2020

Whichever side of the question you find yourself on – there is no denying that the constraints will be significant, customers will be very leery about entering a restaurant, and initial sales will never be enough to keep a restaurant solvent. This is absolutely essential if you want your customers to return.

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Point of Sale Customer Service Customer Experience Cash Management 306