Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Consumer Goods Point of Sale 40

Restaurant365

JANUARY 13, 2022

As we end 2021 and consider the vast increase in takeout, comfort food, and overconsumption of alcohol that took place during the throws of the pandemic, many of us are resolved to doing better in 2022. Sustainability will be top of mind. Support of the local food movement. Below are our 7 guest preference predictions for 2022.

2022 147

2022 Compost Recycling White Paper 147

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

OneDine

JULY 26, 2024

These issues are reshaping the landscape of the food service industry, compelling businesses to seek innovative solutions to stay competitive. The Impact of Rising Labor Costs and Scarcity The food service industry has always been labor-intensive, but recent economic shifts have exacerbated the strain on restaurant owners.

Technology 52

Technology Front of House Customer Service Inventory 52

Bingage

APRIL 24, 2020

As we know that… COVID-19 is attacking all industries, This is a difficult time for every business, especially for the restaurant and food business. And Restaurant owners should be prepared for this and find out effective measures to retain customers after Corona. Hello readers, hope you all are all fine at home. Related Read: 1.

Food Safety 97

Food Safety Kitchen Safety Social Media Fine Dining 97

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant365

JANUARY 13, 2022

As we end 2021 and consider the vast increase in takeout, comfort food, and overconsumption of alcohol that took place during the throes of the pandemic, many of us are resolved to doing better in 2022. Sustainability will be top of mind. Support of the local food movement. Below are our 7 guest preference predictions for 2022.

2022 78

2022 Compost Recycling White Paper 78

Apicbase

JANUARY 4, 2023

To manage their costs and increase efficiency, more and more food service companies are working with an inventory management system for F&B. By combining a GPO with top-notch inventory management software, restaurants can save costs , improve efficiency , and increase customer satisfaction. Let’s get started! Calculation.

Inventory 52

Inventory Customer Service Food Supply Food Order 52

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. and has experience issuing emergency and standard loans to more than 100,000 small businesses.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Cheetah

MAY 2, 2022

We’ve talked about fermentation and salt in our last two blog posts… are you catching on to the theme? With customer demand and sustainability at the forefront, we’re not only talking about ways to add complex flavors to your meat and produce, but how to preserve them as well. Reading Time: 8 minutes.

Sustainability 78

Sustainability Food Truck Waste Food Supply 78

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

PathSpot

MAY 7, 2024

Temperature monitoring is essential in food manufacturing, as it is crucial for preserving, storing, and processing food. Effective temperature management greatly influences food quality, safety, and operational efficiency throughout manufacturing.

Food Safety 40

Food Safety Food Demo Food Supply 40

KaTom

MAY 13, 2020

The landscape of the restaurant industry is constantly changing, but increased customer demand for delivery has ushered in operational changes and new business models. A ghost kitchen is a commercial foodservice operation serving customers primarily through delivery. Ghost Kitchens Deliver a New Business Model. ” said Schumaker.

Front of House 64

Front of House Back of House Customer Service Food Supply 64

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

MBB Hospitality

NOVEMBER 13, 2018

Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. In any customer-facing business, the adage “the customer is always right” is the mantra that every staff member has to live by. Are their food allergy concerns not being addressed properly?

Management 40

Management Management Social Media Cash Management 40

Cheetah

SEPTEMBER 6, 2019

Tapping into a $1 Billion Food Truck Market Food trucks have been around forever, but only in recent years has this business really taken off. Whether its a food cart, concession trailer, or food truck, these kitchens on wheels are popping up everywhere. What are recent food trends and popular concepts in your area?

Food Truck 60

Food Truck Food Restaurant Law Seasonal Menu 60

Cheetah

SEPTEMBER 6, 2019

Tapping into a $1 Billion Food Truck Market Food trucks have been around forever, but only in recent years has this business really taken off. Whether its a food cart, concession trailer, or food truck, these kitchens on wheels are popping up everywhere. What are recent food trends and popular concepts in your area?

Food Truck 60

Food Truck Food Restaurant Law Seasonal Menu 60

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchise Franchising Food Order 195

7 Shifts

AUGUST 4, 2020

It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. So let’s dive into the positive changes you can make and your customers will admire.

Food Supply 300

Food Supply Waste Seasonal Menu Equipment 300

7 Shifts

AUGUST 4, 2020

It’s no surprise the food industry leaves behind a large footprint—and while much of the supply chain is inevitable, there are many innovative and simple steps we can all take to reduce waste and our own carbon footprint. So let’s dive into the positive changes you can make and your customers will admire.

Food Supply 221

Food Supply Waste Seasonal Menu Equipment 221

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. By regularly tracking his inventory and procurement metrics, Fabio was able to reduce his kitchens’ food costs by 18%.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Black Box Intelligence

DECEMBER 2, 2021

For example, off-premise sales are associated with lower food quality. Getting the pricing, menu, and logistics right so your customers feel like they’re getting their money’s worth can be tricky. Challenges of food delivery for restaurants. All food doesn’t travel well. Each approach has its pros and cons.

Delivery 82

Delivery Operations Customer Service Food Order 82

EATER

JULY 6, 2022

Located on a working farm that was once part of a sprawling Rockefeller estate, the restaurant is a beacon of the sustainable food movement. The Stone Barns Center for Food and Agriculture, a nonprofit regenerative farm and educational center, opened in 2004 on the site of a former dairy farm.

Compost 134

Compost Front of House 2014 Back of House 134

EATER

JULY 22, 2021

Now, as they forge a sustainable path beyond the pandemic, one of them is ready to double down, and the other is ready to walk away. Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. Chef Russell Jackson was tired. Tom McGovern. It keeps me going.”.

Fine Dining 121

Fine Dining Back of House Dine-in Front of House 121

Black Box Intelligence

NOVEMBER 1, 2021

Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. Full-service restaurants experienced an erosion in net sentiment for ‘food’, ‘ambiance’, ‘value’ and ‘intent on return’ during the quarter. Most respondents believe that the guest experience will also improve. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84