Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. Gibbs, chief executive officer of Yum!

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

ChowNow

JULY 10, 2024

Launching a restaurant is an exciting journey that can be filled with lots of twists and turns, but there’s a lot of effort and intention that goes into the process before you even open your doors to customers. Highlight Your Menu and Services Your menu is the heart and soul of your restaurant.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Restaurant Group

MAY 17, 2025

This simple and powerful approach turns satisfied customers into enthusiastic advocates for your restaurant. A restaurant referral program builds strong restaurant customer loyalty, creates excitement around your brand, and significantly increases your restaurant revenue growth.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

The Restaurant Group

JANUARY 26, 2025

Introduction Running a restaurant isnt just about serving great food; its about keeping customers coming back. Customer retention becomes vital for success. Loyalty programs offer dining rewards, creating a bond between customers and your business. Restaurant loyalty programs reward customers for their repeat visits.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

The Restaurant Group

DECEMBER 28, 2024

Building Customer Loyalty Engaging with diners through comments and reposts creates trust. A loyal customer is more likely to share their positive experience with others. Combine offers with engaging stories, customer reviews, or even interactive polls. If your vibe is casual, use friendly and relaxed language.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

Restaurant365

FEBRUARY 25, 2020

Full-Service Restaurants. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast Casual Restaurants. Fast Casual Restaurants. Catering Services. Average Profit Margins by Restaurant Type.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Goliath Consulting

MARCH 28, 2022

The pandemic caused many restaurant and fast-food owners to think of new ways to incorporate safety measures when coming in close contact with customers. It is a way for businesses to have customers pay with their credit cards to cover the processing costs that will occur when accepting credit card transactions. “By

Fast Casual 195

Fast Casual Mobile Ordering Online Ordering Loyalty Program 195

Indoor Media

SEPTEMBER 26, 2017

Sure, friends and family were supportive when you started, and colleagues in the industry gave you advice, but it wasn’t until you were in the weeds that you fully understood the requirements of running (and advertising) your counter-service restaurant. Don’t Ignore Loyal Restaurant Customers. Rewards for Loyal Customers.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Modern Restaurant Management

MAY 12, 2020

Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup. By the end of 2020, all Dunkin’ Keurig K-Cup® pods sold in-store and on shelves at grocery will also be recyclable.*

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

JANUARY 7, 2021

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Clover - Restaurants

DECEMBER 12, 2024

Have a goal and understand your customer First, you need to be clear about what your goals are for your business. With the right information, you can improve your happy hour drink specials to match your customers preferenceswhether they prefer craft cocktails, local beers, or classic bar drinks.

Menu 52

Menu Social Media Entertainment Customer Experience 52

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Excellent service in-house and out-of-house.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

The Restaurant Group

FEBRUARY 25, 2025

It helps increase revenue while improving customer satisfaction. Upselling means suggesting a better, larger, or additional item to increase the value of a customer’s order. A strong upselling strategy helps customers discover new flavors while increasing restaurant revenue. People love to try before they commit.

Loyalty Program 68

Loyalty Program Customer Experience Customer Service Email Marketing 68

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Future Food

NOVEMBER 4, 2020

Hospitality Mindset – It’s All About The Customer. Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’. Happy customers spend more and more often.

Hospitality 148

Hospitality Customer Service Customer Experience Article 148

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Meanwhile, Quick Service may see a smaller dip due to takeout and delivery demand.

2024 52

2024 Point of Sale 2025 Front of House 52

Qu

MARCH 28, 2025

Restaurants are no longer merely adopting technology; they’re driving transformative changes that will redefine customer experiences and operational efficiency across industries. Real-Time Performance: Where Every Second Impacts Revenue In quick service and fast casual restaurants, speed directly impacts revenue.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Indoor Media

SEPTEMBER 16, 2020

Once established and done consistently, it gives you credibility among your competitors and builds trust with your customers. Branding is the most powerful marketing tool you have and tells customers what they can expect from your services. It drives new customers in and keeps the old ones coming back.

Email Marketing 131

Email Marketing Advertising Customer Service Social Media 131

QSR Automations

MAY 12, 2025

Orders are flying in from the counter, mobile apps, and third-party delivery services. In the fast-paced world of fast-casual dining, success hinges on delivering meals quickly, without compromising quality. Hint: It’s kitchen display systems for fast casual restaurants!) Accuracy matters just as much.

Fast Casual 52

Fast Casual Casual Social Media Back of House 52

The Restaurant Group

JUNE 5, 2024

With TRG’s specialized consulting services , you can give your new restaurant the best chance of becoming a profitable venture. Here are some popular concepts you can use as inspiration: Fast food (quick-service restaurants) like McDonalds or Burger King. They offer table service and a relaxed unpretentious ambiance.

License 155

License Food Truck Fine Dining Fast Casual 155

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. But beyond this basic definition, restaurants can be categorised on the basis of services, cuisine, atmosphere and formality etc. Casual Dining.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

Qu

NOVEMBER 25, 2024

By helping kitchens prep exactly what they need, the Production Optimization Board reduces waste, speeds up service, and ensures fresher food. Value: By improving kitchen operations, the Production Optimization Board boosts speed of service while cutting down on food waste. The result?

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Does the vendor offer support and service? Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Qu

MARCH 20, 2024

Let's talk about what's hot in the world of QSR and Fast Casual restaurants. Last year, only 13% of fast casual and QSR brands considered them an investment channel. The versatility of kiosks allows you to adjust your service model based on demand. It’s all about options and convenience for the guest.

Fast Casual 52

Fast Casual Casual Ordering Mobile Ordering 52

The Restaurant Group

SEPTEMBER 16, 2020

Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted. On the other hand, this has also encouraged restaurants to begin, or expand, delivery services. Rise of Ghost Kitchens. Restaurant Industry Trends.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Restaurant Clicks

OCTOBER 27, 2021

Aldo’s is a great choice both if you want to grab a quick lunch solo or if you and your friends feel like sitting down and chilling in a casual setting. ” It’s a casual sit-down restaurant with a front patio that’s great for people watching. You can customize your pie or order one of their specialty options.

Online Ordering 147

Online Ordering Café Food Order Casual 147

Indoor Media

JULY 26, 2018

Even during difficult economic times, people still enjoy the convenience and the lower price of fast-serve restaurants compared to more formal full-service restaurants. Here are some fast-serve restaurant tips that successful businesses are following that can help your quick-service or fast-casual restaurant stay at the top of its game: 1.

Serving 78

Serving Coupons Social Media Fast Casual 78

Restaurant Clicks

OCTOBER 1, 2021

The vibes were jovial, and the service was impeccable. Dillard’s Chophouse has a welcoming and casual ambiance. Although the overall temperature was business casual, this fact doesn’t make this place any less relaxing. View this post on Instagram A post shared by Alabama Food Blog & Podcast (@eatingalabama).

Back of House 143

Back of House Online Ordering Food Order Sports 143

Future Food

OCTOBER 29, 2019

We, at Future Food, are employed to deliver best practice food and beverage service standards and to ensure that all businesses we work with are striving to push the bar higher. Our aim with this blog post is to provide an insider’s view of the realities of ‘living the hospitality dream’. Related Future Food Blogs.

Small Business 83

Small Business Food Supply Hospitality Customer Service 83

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Social Media Loyalty Program 78

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. LeVia Trattoria is a scratch kitchen specializing in serving Italian dishes in a comfortable and casual environment.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

QSR Automations

JANUARY 31, 2025

By reducing labor inefficiencies, restaurants can cut costs without sacrificing service quality. Enhancing Guest Experience to Prevent Wasteful Practices A poor guest experience can lead to food being sent back or customers walking out before being served. Eliminate delays that could lead to customers canceling their orders.

Waste 52

Waste Front of House Operations Back of House 52

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fast casual – 26%. Every establishment’s goal is to deliver an outstanding customer experience. Responding to customer feedback.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Restaurant Clicks

DECEMBER 9, 2021

Enjoy the unassuming casual black matte-painted walls and neon signs on brick. Take your time enjoying your meal at this casual and cozy but popular stop on Atlantic Avenue. On my list of best restaurants in Brooklyn Heights, River Deli is a casual neighborhood mainstay. I highly suggest the steak tartare appetizer.

Online Ordering 147

Online Ordering Front of House Café Reservations 147

Future Food

OCTOBER 19, 2022

The topic of this blog is one that many will be glad to have personally overcome. My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe. Rezz Hotel Adelaide.

Customer Experience 78

Customer Experience Customer Service Brewery Fine Dining 78