ChowNow

OCTOBER 28, 2020

Part three of a series that explores how restaurants are surviving and thriving in the COVID-19 pandemic. . First, we featured Jonathan Chen of China Moon , a family-run restaurant that has been serving its guests since 1994. I feel blessed that Motorino has such a big delivery business. They just order delivery.

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Online Ordering Customer Experience 2008 Delivery 370

Culinary Cues

NOVEMBER 6, 2022

I have always loved the restaurant business. My professional life has been dedicated to the kitchen, the people of restaurants, the ingredients and their source, the process and the adrenaline, the service and an opportunity to make people happy, and of course those plates as they slide down the pass.

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Food Truck Customer Service Customer Experience Food Supply 449

Harbor Touch

MARCH 18, 2025

Running a restaurant is a demanding job. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time.

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Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Dining Bond Goes Global.

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Mobile Ordering Online Ordering Food Order Hospitality 376

Goliath Consulting

JANUARY 20, 2023

Restaurants have been a staple for many couples celebrating Valentine’s Day together. According to researchers, Valentine’s Day is the second busiest holiday for restaurants, with about 25% of Americans dining out. 1 Valentine’s Day is the best time to create promotions to help increase your restaurant’s profit.

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Social Media Restaurant Law Events 2022 195

Xtra Chef

APRIL 7, 2020

This blog is being posted on behalf of xtraCHEF’s Marketing Intern, Kali Masciangelo. . For as long as I can remember, my dad has owned and operated Savona Restaurant in Gulph Mills, Pennsylvania, a suburb right outside of Philadelphia. It’s an Italian restaurant specializing in seafood with an extensive wine selection.

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Fine Dining Food Order Customer Service Social Media 136

Focus POS

JUNE 2, 2020

It could be argued that the restaurant industry has been hit the hardest when it comes to stay-at-home orders and social distancing mandates; however, the resilience of the restaurant industry cannot be denied, and as restaurateurs shift their thinking from, “How am I going to survive?” we see the emergence of a few key themes. .

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Technology Fine Dining Online Ordering Mobile Ordering 187

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

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Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. Delivery and takeout options are endlessly accessible for most. Delivery and takeout options are endlessly accessible for most. And the big restaurant brands are only getting bigger , making it even harder to stand out. What is a restaurant marketing plan?

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Seating Email Marketing Marketing SEO 221

Restaurant Engine

FEBRUARY 12, 2025

What is the trick to getting free marketing for your restaurant? Next, your restaurant customers are happy when they dine with you. Now, you want to grow your restaurant, and you dont want to spend a ton of money to do it. User-generated content can include photos, videos, reviews, blog posts, or social media mentions.

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Social Media Marketing Customer Experience Compost 52

ChowNow

JANUARY 17, 2020

Opening a new restaurant is an enormous undertaking. Whether it’s your very first concept or your twentieth, restaurant startup costs and logistics can be overwhelming (to say the least). You may be considering using third-party delivery apps that charge commissions. 5 Ways Your New Restaurant Will Benefit From Online Ordering.

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Online Ordering Mobile Ordering Email Marketing Food Order 195

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. But, these can cost your restaurant quite a bit. Drives More Revenue.

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Online Ordering Blog Ordering Front of House 78

Restaurant365

FEBRUARY 25, 2020

What is the average profit margin for a restaurant can be an essential, but tough, question to answer. Your restaurant profit margin depends on a number of factors that may be beyond your control. . What is the Average Restaurant Profit Margin? The profit margin varies by type of restaurant, as explored below. .

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Loyalty Program Point of Sale Fast Casual Online Ordering 183

Restaurant365

JUNE 10, 2021

Today, Restaurant365 announced the acquisition of Compeat , a well-known provider of restaurant back office, workforce, and business intelligence software. We founded Restaurant365 in 2011 with the goal of providing restaurant operators a powerful tool to help simplify their lives and increase their profits. Two leaders uniting.

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ChowNow

APRIL 16, 2021

For restaurants, that means having a modern and easy to use website and pages on popular social media channels. In fact, 89% of dining research is done by mobile before visiting a restaurant. Creating profiles on popular sites among diners increases your online reach and brings exposure to your restaurant. It’s a simple concept.

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Online Ordering Mobile Ordering Food Order Dine-in 195

Restaurant365

NOVEMBER 5, 2021

While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model. As restaurant owners and operators are exploring new and diverse income streams, the commissary kitchen model is a growing segment of the industry.

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Kitchen Safety Food Truck License Food Safety 148

Focus POS

DECEMBER 4, 2020

Many have looked to the restaurant industry, keen to get their hands on their favorite dishes from the safety of their homes. This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry.

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Online Ordering Ordering Mobile Ordering Customer Experience 146

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Restaurants process a large number of credit card and cash transactions.

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2020 Management Management Mobile Ordering 117

Restaurant365

APRIL 1, 2020

Tracking and understanding your restaurant’s cash flow is essential, whether business is booming, or times are tough. A healthy, positive cash flow is necessary to pay your bills and grow sales. How to calculate restaurant cash flow. Monitoring your cash flow is more important than ever during the COVID-19 outbreak.

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Cash Management Management Management Point of Sale 128

Restaurant Engine

DECEMBER 28, 2022

When it comes to your restaurant website , you want to put your customer first. To help you know how to accomplish this, we look at these five things your restaurant needs to have. #1: The basics are vital on your restaurant website as many people visit your site to find out where you are located and how long you’re open.

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Online Ordering Mobile Ordering Customer Experience Customer Service 105

Deliverect

SEPTEMBER 29, 2020

Customers are demanding convenience in every aspect of their interactions with your restaurant. And it’s on you to provide a consistent brand image and customer journey both online and offline, for dine-in, pick-up, and takeout, and across devices – from browsing to ordering to payment, through to fulfillment.

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Customer Experience Customer Service Loyalty Program Online Ordering 89

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. The last few years have been rough on the restaurant business, which has weathered supply chain issues, labor shortages, rising food costs, a pandemic, and cutthroat competition. Nevertheless, many eateries have been able to stay open despite these obstacles.

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Online Ordering Ordering Loyalty Program Mobile Ordering 78

Focus POS

SEPTEMBER 10, 2020

When you operate a restaurant, you require the best tools for the job. It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Restaurants can leverage software like upselling prompts to conduct better and more effective marketing. Loyalty program.

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POS Loyalty Program Email Marketing Mobile Ordering 97

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

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Delivery Operations Insurance Cash Management 78

Restaurant365

APRIL 8, 2021

Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry. First, stay-at-home orders and dining restrictions prompted restaurants to focus on takeout and delivery. What is a virtual kitchen? Types of virtual kitchens.

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Front of House Food Truck Kitchen Safety Point of Sale 78

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread.

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Front of House Back of House Website Management Delivery 78

Restaurant365

APRIL 9, 2020

Marketing for restaurants has never been more critical. Your online presence is a key component of a successful marketing effort for your restaurant business. With your audience in mind, here are eight creative restaurant marketing ideas and tips that can help you thrive through this challenging time and beyond.

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Marketing Social Media Email Marketing Mobile Ordering 88

The Restaurant Group

NOVEMBER 8, 2021

Restaurant Industry Trends and Outlook for 2022. That said, restaurants mainly had to stay abreast of changing food and beverage trends. The pandemic not only ravaged the fortunes of restaurants worldwide, but it also forced those that survived to revolutionize their way of working. 1 Restaurants Go Digital.

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The Restaurant Group

JUNE 17, 2021

According to the National Restaurant Association , 17% or 110,000 restaurants closed permanently or long-term. According to research by Deloitte, there is a trend of implied expansion of 42% of people cooking at home and 20% of people using delivery and takeout services. For a free consultant contact TRG.

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Food Certification Sustainability Delivery 78

Focus POS

MARCH 31, 2021

5 Ways Restaurants with Online Ordering are More Successful. . Changing customer preferences have encouraged tech-savvy trends to soar in every industry, and restaurants are no exception. However, many restaurants are still hesitant to implement a solution. Online ordering also functions as a backup option for restaurants.

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Online Ordering Ordering Email Marketing Back of House 99

Restaurant365

JULY 29, 2020

How to forecast your restaurant’s recovery. Knowing how to leverage restaurant reporting tools is one of the most effective measures you can take to better understand your business’ real time financial health. Dial in Your Restaurant Sales Reports. Forecasting by revenue center. you won’t be able to fully understand what.

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Online Ordering Cash Management Seasonal Menu Inventory 88

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

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Restaurant365

JUNE 24, 2020

You’ve reopened your dining rooms at the allowable capacity in the geographic areas of your restaurant locations. While these are not optimal times in the restaurant industry, there are tactics you can implement now to both increase sales and optimize your controllable costs. You followed all the new health and safety regulations.

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Point of Sale POS Inventory Employee Relations 78

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Employees determine the customer service experience in a restaurant. Finding and training staff.

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2020 Operations Mobile Ordering Social Media 92

The Food Corridor

JANUARY 4, 2022

With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Media platforms that help chefs grow an audience and then monetize it by offering products and meals for sale.

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Catering Food Online Ordering Kitchen Safety 105

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus.

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Restaurant365

AUGUST 25, 2020

Comprehending your restaurant cash flow is essential to running your restaurant business. Cash flow refers to the amount of cash coming into your restaurant minus the amount of cash going out on a daily, weekly or monthly basis. Some of the main causes of cash flow problems in restaurants are: Low profits (or losses).

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Cash Management Seasonal Menu Inventory Email Marketing 97