Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 384

Technology Operations Loyalty Program Point of Sale 384

Restaurant Business

JUNE 11, 2025

These ads will direct back to a restaurants’ DoorDash ordering page. In the future, they could also link to a restaurants’ own website if they use DoorDash’s Storefront online ordering system, Samolis said. But some have bristled at the idea that they must now offer discounts in order to compete.

Advertising 213

Advertising Fast Casual Social Media Leadership 213

Modern Restaurant Management

JANUARY 6, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. The golden beverages are a top selling Peet's offering each winter.

2023 369

2023 Menu Mobile Ordering Coupons 369

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The Court found that the complaint did not adequately establish that Subway was a legal agent of T-Mobile. Litigation.

2020 307

2020 Restaurant Law Employee Relations Mobile Ordering 307

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Here are some of their insights.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Forecasts: Summer (in ranking order). Forecasts: Fall (in ranking order). Financial Trends Insights. cajun wing.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Simon de Montfort Walker, Senior Vice President and General Manager, Oracle Food and Beverage. Here are their insights. Frances Allen CEO at Checkers & Rally’s.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Alcoholic beverages, in particular, can have an enormous impact on guest checks, especially for bar and grill and more upscale restaurants.

2020 493

2020 Point of Sale Fast Casual Online Ordering 493

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

Goliath Consulting

JUNE 30, 2020

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). Tech for Touchless, Contact-Free Dining. Contactless-dining is expected to trend as a result. Employee Health.

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Here are their insights.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. You order online and receive a code. Here are their insights. Frances Allen CEO at Checkers & Rally’s. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. In the next year, this role will also include helping them with order management during peak times.

2024 493

2024 Food Safety Fast Casual Insurance 493

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data. This means offering streamlined menu options, contactless delivery, as well as real-time order tracking.

2021 286

2021 Mobile Ordering Food Food Safety 286

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MAY 7, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Despite the challenges of 2020, each franchise partner led with genuine love while serving all guests clean, organic food and beverage offerings."

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Freshly-squeezed orange juice, Signature Coffee Brews, including Nitro and specialty espresso beverages. Grab-and-go salads and wraps, freshly-baked goods and more.

Mobile Ordering 252

Mobile Ordering Catering POS Online Ordering 252

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. In fact, mobile quality for fast food restaurants tops that of full-service chains.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. CPK Heads North. Founded in Beverly Hills, Calif.

Franchising 384

Franchising Franchise Fast Casual 2019 384

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. People who purchase hot dogs also had specific beverage preferences across alcoholic and non-alcoholic drinks. Yelp's Economic Impact Report. In 2019, 15.7

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Yelp Economic Average. Singapore recognized a similar increase. RMS Director Dr. Christina Norton noted: “Frequent users in the U.S.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Dilly Drive can carry about six lunch boxes or 12 cups of beverages per delivery. The Main Course.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

MAY 26, 2021

Then came Prohibition, which took a toll on masculine eating domains that made most of their money off booze, even as it buoyed purveyors of nonalcoholic beverages, like soda fountains and cafeterias. Tea rooms served teetotaling customers of both genders, but they were especially appealing to women who’d campaigned for temperance.

Back of House 329

Back of House Advertising Travel Small Business 329

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An

Franchising 415

Franchising Franchise Catering Online Ordering 415