Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. . "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 165

Franchise Franchising Catering Online Ordering 165

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. “I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” Tyga Bites Launches.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. While food and beverage had been declining steadily, retail is generally trending up. Patrick’s Day weekend.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

DECEMBER 28, 2020

Chris Adams, VP of Strategy, Oracle Food & Beverage. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. Those that are continuing to prosper had their technological house in order prior to the pandemic.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Each order placed via Sharebite results in a donation made to City Harvest, specifically to help alleviate childhood hunger in local communities.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. Ghost kitchen and virtual brands are prime strategies for this growth strategy, both of which require a thoughtful approach to menu design, production and fulfillment. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. An administrative law judge denied their motions to approve the settlement agreements. Currently there are more than 1,700 IHOP restaurants in the U.S.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

OCTOBER 16, 2020

Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery. Still, people try to support local businesses as 43 percent order from individual restaurants rather than using a massive app platform. Food Service Orders Begin to Rebound.

2020 221

2020 2030 Hotels Food Safety 221

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” locations, whether joining us on vacation or business travel. ” Roy Rogers' Aggressive Franchise Push. .” ” Roy Rogers' Aggressive Franchise Push. .”

Franchise 153

Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

AUGUST 25, 2021

” Differentiating itself in the popular Mexican quick-service segment, Taco John’s prides itself on a unique menu that features delicious, quality-made food. Daddy's menu offers a twist on the classic fried chicken sandwich, chicken & waffles, fries, salads, breakfast choices, and vegan options. & Canada.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Goliath Consulting

DECEMBER 6, 2020

Through stay-at-home orders and extended shutdowns, restauranteurs had to be nimble and creative, relentlessly searching for new business avenues and strategies to keep their businesses afloat. Mobile Apps and Data. This means offering streamlined menu options, contactless delivery, as well as real-time order tracking.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

SEPTEMBER 24, 2021

” The brand will attend Anuga, the leading global trade fair for the food and beverage industry, for the first time. Subway® fan brand love is stronger than ever following the launch of Eat Fresh Refresh™, a campaign debuting the biggest menu changes in the brand’s history. at Stand B021, October 9 -13.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

MARCH 11, 2020

.” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JANUARY 17, 2020

Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. Taco Bell has always been a haven for vegetarians. ” Krispy Krunchy Expansion. . "We

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. Order for Pickup Stats.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing.

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

SEPTEMBER 14, 2021

For more than 30 years, the annual James Beard Awards have provided national acclaim and recognition of restaurants, food and beverage professionals, authors, journalists, broadcast media, and others in the food ecosystem. “In the past, we had very little visibility and measurement into the various ordering channels of our guests.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

AUGUST 28, 2020

” “Equality is something I advocate for in all aspects of my life, and the kitchen is no exception,” said Bravo’s “Top Chef” Season 10 winner, Kristen Kish. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. Sedgwick St., LifeOrDeathRecipe Challenge.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. It’s vital to have accurate cost calculations and use menu engineering to optimize your recipes.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

APRIL 7, 2020

“I was proud to directly employ a team of 30 people at Beast, and kept several others in business including local farms, wineries, and beverage distributors. Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference. Communities simply can’t afford for our restaurants to fail.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

EATER

JANUARY 18, 2022

Lockdowns caught the food and beverage industry off guard, and even as businesses pivoted to delivery, they faced shortages of containers and delivery riders, followed by more challenges. And for dinner, goat curry or a nouveau tasting menu, followed by Cuban cigars and aged rhum agricole. The 18 Essential Saint-Martin Restaurants.

2022 111

2022 Fine Dining Tourism Food Truck 111

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. Overall, total beverage alcohol sales by volume grew 3 percent. ” Traffic Drop.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154