Modern Restaurant Management

MAY 22, 2025

Thoughtfully placed pockets provide practical utility for servers handling payment transactions, while moisture-resistant fabric treatments benefit bar staff handling liquid ingredients. The resulting improvements in both employee satisfaction and customer perception demonstrate the strategic value of a thoughtful uniform program.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

ChowNow

MAY 30, 2025

A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe. Now, lets dive into the 17 best restaurant promotion ideas to increase your customer loyalty and reduce the slow times at your restaurant. The promotion should fit in with whats already working, not stretch you and your staff too thin.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day. How Do I Run a Profitable Bar?

Bar 370

Bar License Email Marketing Customer Service 370

ChowNow

MAY 2, 2025

A steady rhythm keeps your customers engaged without overwhelming their inboxes, helping you maintain strong conversion rates and long-term loyalty. Exclusive deals not only reward loyalty but can also create a sense of urgency, giving you an immediate boost in sales when framed with a clear call to action.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

MARCH 23, 2020

Capitalizing on this craving for convenience, fast food options and food delivery startups are growing rapidly, evidenced by the fact that fast food growth swiftly outpaced that of bars and restaurants by a whopping nearly 7:1 margin between 2017 and 2019.

Technology 398

Technology Loyalty Program Customer Experience Mobile Ordering 398

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Lacking pre-authorization and bar tabs.

POS 78

POS 2025 Bar Point of Sale 78

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. Position Your Restaurant or Bar for More Reviews. Take a Road Trip.

Email Marketing 473

Email Marketing Social Media Food Truck Loyalty Program 473

ChowNow

FEBRUARY 28, 2025

Encourage Repeat Visits with a Reward Program Restaurants depend on their regular customers, who make up as much as 80% of yearly profits, and offering them a rewards program is one of the best ways to keep them coming back. Social media: Create posts sharing the perks of your rewards program and how easy it is to use and earn.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Happy hour promotions can help build brand loyalty and create a sense of community around your business.

Loyalty Program 508

Loyalty Program Social Media Point of Sale Customer Experience 508

Modern Restaurant Management

JUNE 10, 2025

Younger consumers lead the way on bar tips: a full 52 percent of 18-30 year-olds leave at least $5 for their bartender, compared to 44 percent of 31-49 year-olds and 40 percent of those over 50. Training and morale programs will encourage servers to earn those larger tips, and aid staff retention. Value and experience for the win.

Consumer Goods 221

Consumer Goods Loyalty Program Dine-in 2025 221

Modern Restaurant Management

OCTOBER 18, 2021

Here are few of the technology advancements that we’ve seen influence many consumers to embrace “homegating” rather than make their way back to bars and stadium. The pandemic closed neighborhood bars, and stadiums took precautions by not allowing fans to set up shop in their parking lots for tailgates.

Loyalty Program 493

Loyalty Program Online Ordering Mobile Ordering Beverage 493

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

APRIL 2, 2024

At our Shannon Rose pubs, in addition to numerous bars available for dining, we have several different dining rooms where we have solo seating tables set up. It’s one reason we offer smaller portions at our Spuntino Wine Bar & Italian Tapas locations.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

ChowNow

MAY 16, 2025

Placing it at the top of your navigation bar, keeps it consistent across every page. Promote Your App or Rewards Program on Your Restaurant Website If your restaurant has a mobile app or a rewards program, your website should be actively driving signups. Loyalty isnt automatic. Here is how to do that.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

DECEMBER 20, 2023

While that sounds amazing, Spain Wine Bar is not a mature restaurant yet and I expected it to be much higher than the previous year. – Peter Elias, owner of Spain Wine Bar in Ocean City, Maryland While we officially ended the pandemic this year, it still hangs over us. Their commentary, however, was telling.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

AUGUST 28, 2023

It is an implicit agreement between customers and sellers, one that leaves sellers, in this case restaurateurs, with more tools at their disposal but a higher bar to achieve customer satisfaction. Some systems — such as a point-of-sale or loyalty programs — are boiler-plate and already gather some data.

Loyalty Program 419

Loyalty Program Management Management Customer Experience 419

Goliath Consulting

OCTOBER 16, 2024

Loyalty Programs and Customer Relationship Management (CRM): Integrating CRM and loyalty programs into the POS system allows restaurants to collect valuable customer data. These ensure that the kitchen is always well-prepared.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

7 Shifts

DECEMBER 17, 2020

The bar where you always feel welcome after a long day's work. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? Customer loyalty programs have been around for a while, but they’ve seen tremendous growth over the past few years thanks to the restaurant industry’s digital evolution.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out?

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

Modern Restaurant Management

SEPTEMBER 16, 2021

Because of the COVID-19 pandemic, it was critical to reduce frequent touch points in brick-and-mortar stores, including restaurants, bars and cafes. Improved Customer Loyalty Programs. This helps build loyalty within your restaurant and keeps people coming back for more. Cons of Touchless Payments.

Loyalty Program 466

Loyalty Program Customer Experience Customer Service Mobile Ordering 466

Modern Restaurant Management

MARCH 24, 2023

The menu is also a great place to indicate whether you are validated by a third-party program like Gluten-Free Food Service (GFFS), a designation that signals to gluten-free diners that you take their needs seriously and are implementing the proper measures to eliminate cross-contact. How do you prevent cross-contact in your salad bar?

Training 449

Training Front of House Kitchen Safety Allergens 449

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. They expect payment-related rewards and loyalty programs every time they transact. What is your payments strategy?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

DECEMBER 17, 2021

A Q2 survey from Joblist found that higher pay, more benefits, or a bonus would motivate job seekers with hospitality experience to pursue open roles in restaurants, bars, and hotels. Exhibit A: Starbucks launched their loyalty program happy hour where customers can redeem a BOGO promotional offer and earn double stars.

Loyalty Program 471

Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

EATER

OCTOBER 21, 2024

PLNT Burger further incentivizes plant-based purchases by turning that data into a loyalty program, rewarding customers with free food for amounts of water or land “saved.” Firetype Chocolate used to offer free pieces of chocolate as part of a birthday program at its home within Thornes Marketplace in Northampton, Massachusetts.

Sustainability 326

Sustainability Sourcing Consumer Goods Seasonal Menu 326

The Rail

FEBRUARY 7, 2025

Think slow-motion sauce pouring, the crispy crunch of diners breaking bread, and colorful cocktail prep behind the bar. These storytelling elements make the experience more memorable and encourage customer loyalty. This strategy drives immediate interest and creates a sense of urgency to take advantage of the unique promotions.

Serving 130

Serving Marketing Loyalty Program Social Media 130

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MAY 31, 2024

The research indicates that while over 60 percent of consumers prefer chain restaurants for steak and seafood, independent restaurants are more popular for Bar & Grill, Breakfast, and Asian themed dining, with 35-40 percent of patrons favoring independents for these cuisines.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

7 Shifts

AUGUST 12, 2020

Identify your audience Whether you’re running a lunchtime hotspot in the financial district or late-night takeout joint by bars and venues, knowing your customers is critical. Loyalty programs Who doesn’t love free stuff? The better you know them, the more targeted your marketing can be. Need some inspiration?

Marketing 418

Marketing 2020 SEO Loyalty Program 418