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As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.
Above all, food is set to be the star of the event, 92 percent of employees say attending a holiday party with exceptional food makes them more excited about the event and 78 percent of employees are looking forward to the food at holiday parties the most.
In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.
Tap a few buttons, and your order is sent to the kitchen, where robots are preparing dishes with precision, ensuring perfect consistency every time. Walk over to the bar where Tipsy, the robotic bartender with eight arms, prepares your cocktail with speed and accuracy that would put the most seasoned mixologist to shame. Need a drink?
But while wings still dominate as the top football snack, new data suggests that more fans are choosing to watch the game at home rather than head to their local sports bar. The average price of wings increased 18 percent, likely due to demand and larger orders. This suggests fans are stocking home bars instead of ordering drinks out.
“Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.” That’s where the NEXT Flavor Report comes in.
Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?
Pre-packaged meals, made-to-order sandwiches, fresh salads, and even hot foodbars are no longer afterthoughts—they're part of a growing meal strategy. Consider Buc-ee's, the Texas-based gas station chain whose food selection is so popular that it inspires resale markets and fan pages.
The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? A restaurant marketing strategy that works for a sports bar might fall flat at a vegan cafe.
Why did you want to open a marketing firm with a bar/restaurant/hospitality niche and what is the significance of the name Embark? I was on my own at a young age, and working in restaurants, hotels, and bars gave me the financial independence I needed to survive and eventually thrive. The service industry truly saved my life.
A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue.
Fast-casual Condado Tacos—which prefers calling itself “next-gen casual”—has long had a bar program with a selection of conventional margaritas and beers to go with its Mexican-style menu and vibe. But those same margaritas had been on the menu since 2014 when the bar, so to speak, was set a bit lower.
Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. Still, the food and service metrics are quite high.
The chef may have developed the dish and given it that first charge of life, but that work of art on the plate was the collective effort of great purchasing, solid prep work during the day, and accomplished line cooks who are able to consistently prepare and present superb food while juggling multiple orders at once.
And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? 23, 2025 Facebook Twitter LinkedIn The MilkShake Factory created a house-made Dubai-Style Chocolate Bar that it sells for $5.95. By Patricia Cobe on Jun.
Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. A “totally satisfied” customer contributes 2.6
T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. “We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said.
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. Perkins American Food Co. percent from 2025 to 2033 and reach US$ 345.6
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you ensure compliance with food safety and hygiene regulations? Hiring the right people can make or break your business.
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.
While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Here are some tried-and-true moneymakers for your bar menu. Breakfast foods (hear us out!)
Everyone deserves a drink at a bar, even if that beverage does not include alcohol. The mocktail, also known as an alcohol-free cocktail, isn’t just a luxury drink found in high-end bars. The most popular non-alcoholic drinks like the mighty club soda and lemon or even a virgin mojito, are found on every bar menu.
The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.
What makes these restaurants stand out isn’t just the food, but the people behind them and the way they stick to what works. Each one has built a solid reputation for serving food people keep coming back for. While the setup is simple, the focus is on getting the food right. The restaurant is known for items like St.
28 – Kentucky Q Source: Kentucky Q Kentucky Q is a Lexington-based food truck known for its slow-smoked meats and rich, balanced flavor. Service is fast and friendly, with an easy ordering process and generous portions. The smoked wings are a standout, marinated and cooked low and slow before being finished to order.
From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal. Each with its own notifications, dings, and order screens.
hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Whats the food in Sri Lanka like?
They are top spots for the best food in France. In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Tech-savvy tools: Online reservations and ordering streamline service for busy guests.
As part of creating that good environment, she’s taken multiple steps to cut Rifrullo’s carbon footprint, including composting all food scraps, one of the most important steps restaurants can take to combat climate change. When food waste goes to landfills, it creates methane , a powerful greenhouse gas. We’re very open to induction.
Participants reported continued food and labor cost increases, with 88 percent experiencing rising staff expenses, compared to 89 percent in last year’s annual survey, and 86 percent reporting an increase in food costs.
per share for the online ordering and payment company just four years after Olo went public. per share for the online ordering and payment company just four years after Olo went public. Its core product is online ordering, but it has expanded into marketing and customer engagement as well as payment processing.
Robots like BellaBot now deliver food directly to tables, improving both efficiency and guest experience. These voice-interactive systems can take orders, engage with guests, and serve drinks quickly and consistently ( Chowbus, 2024 ; FastCasual, 2021 ). The impact doesn’t stop in the back-of-house. are shaking up service.
Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Add these six terms to your vocabulary.
Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.
It's a portable POS device that fits in an apron and lets servers take orders and payments at the table. Tableside ordering and payments If a server has multiple tables ready to order, they have to go to each one, write their order down, and then go to the POS to input those orders. Servers can take 1.5
At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened.
If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.
Kendall’s has built a loyal following among travelers and locals alike for its straightforward, flavorful food and no-fuss atmosphere. 27 – Bunyan’s Bar-B-Q Source: Bunyan’s Bar-B-Q Bunyan’s Bar-B-Q in Florence, Alabama has been serving up classic Southern barbecue since 1972.
These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back. Customers often talk about the friendly service, clean setup, and how consistent the food is each time they visit. This article rounds up 30 of the best BBQ spots in Arkansas.
One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.
Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. This can encourage current customers to stay longer and also attract new ones looking to hop between bars and restaurants during the break.
These are the places people keep coming back to, not just for the food but also for the experience and the way they treat their customers. 30 – Blackburn’s BBQ Source: Blackburn’s BBQ Blackburn’s BBQ in Eagle Lake has become a local favorite since opening in 2017, first as a food truck before moving into a full restaurant.
This guide can help you find your next go-to BBQ joint, whether you’re after smoky ribs, pulled meat, or just a good plate of comfort food. The casual setting includes a full bar and is family-friendly, offering a welcoming tone. The business operates both as a food truck and a dine-in spot, offering flexibility for guests.
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