Modern Restaurant Management

JULY 31, 2025

With increased sales as the top priority, more than 40 percent of operators plan to increase their budgets for promotions and marketing, particularly for off-premise dining, which remains one of the most significant shifts in consumer preferences post-pandemic. Another 30 percent said they spent more on enhanced training so far this year.

2025

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. This leads to the abnormally high turnover rate most operators experience today. There will always be a customer on the receiving end of that waste of time.

Mobile Ordering

Modern Restaurant Management

MAY 22, 2025

The uniforms worn by staff, from kitchen to counter, represent your brand in every customer interaction, making apparel a strategic business decision rather than merely an operational requirement. In the food service industry, branded apparel is a critical extension of your business's identity.

Uniforms

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training

Modern Restaurant Management

DECEMBER 18, 2024

It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

2025

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”

Customer Experience

ChowNow

APRIL 11, 2025

Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal. Slim and stylish is fine, but in a restaurant, function beats form every time. That adds up to a better customer experience and fewer misfires during the dinner rush.

Front of House

Restaurant Clicks

JULY 28, 2025

Located on Walton Avenue, it serves Texas-style barbecue made with USDA Prime meat, smoked low and slow in custom-built smokers. Customers have called the brisket sandwich combo “exceptional” and described the burger as the best they’ve ever had. Customers appreciate the simple, clean setup, friendly service, and fair pricing.

Fast Casual

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. Nearly every customer journey begins with a search on Google, then a scroll through several restaurant websites before something catches their eye. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.

Mobile Ordering

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality

Lavu

FEBRUARY 28, 2025

POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Customer Insights : Track orders, dietary preferences, and trends. Why It Matters: Boosts Satisfaction : Tailored dishes meet customer preferences. Improves Operations : Smarter inventory and menu management.

POS

The Restaurant Group

APRIL 12, 2025

How It Works in the Restaurant Business In the restaurant biz, influencers share their dining experiences, spotlighting your culinary delights to their audience. Reaches New Customers Quickly Influencers introduce your restaurant to audiences you might not reach through traditional advertising. Authenticity goes a long way.

Influencer

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction.

Seating

Future Food

JULY 31, 2025

Dining is now central to the customer experience, commercial performance, and cultural identity of leading precincts. in Nashville or and Dubai Hills Mall by Emaar in the UAE, F&B has moved from the margins of retail planning to become the anchor of customer experience and commercial strategy.

Retail

Future Food

MARCH 5, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

Fast Casual

Perfect Daily Grind

JULY 14, 2025

The country drinks around 14 billion espressos every year , reaffirming the long-standing tradition of drinking fast, cheap coffee quickly, often while standing at the bar in a traditional coffeehouse. It’s often necessary to educate customers about what a quality cup of coffee means and why it needs to cost more than €1,” Zach says.

Café

Black Box Intelligence

MAY 12, 2025

They honor top-tier brands that have not only excelled in operational metrics but have also fostered environments that prioritize employee satisfaction and customer delight. Make their customers super happy (this is called the Voice of the Customer award). Guests want better experiences. What Are the Best Practice Awards?

2025

Future Food

MARCH 6, 2025

Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.

Fast Casual

Lavu

AUGUST 8, 2025

That’s why more restaurant owners are turning to an iPad restaurant POS system to modernize operations, reduce costs, and enhance customer service. iPad POS systems offer a modern solution that improves efficiency, reduces costs, and enhances the customer experience. This leads to fewer mistakes and a smoother dining experience.

POS

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine. At all tables or just outdoor seating?

Mobile Ordering

Restaurant Engine

OCTOBER 30, 2024

This means fine-tuning your digital marketing and really harnessing the power of video on your website and social media platforms. It’s the perfect way to give your current and future customers a glimpse at how much care you put into your food and service. Interviewing several customers at your bar about their experience.

Social Media

Lavu

AUGUST 1, 2025

By leveraging data-driven tools, real-time reporting, and intelligent staff coordination, you can streamline operations, reduce wait times, and increase customer satisfaction—turning busy hours into consistent business wins. By barring the doors, costs have been saved across the board – from labor to operations.

POS

Lavu

JULY 25, 2025

From wait times and staff efficiency to sales trends and customer satisfaction, POS system performance offers critical insights into daily operations. In a quick-service restaurant, the employee will read the total charge on the POS display and immediately collect payment from the customer.

POS

Modern Restaurant Management

MARCH 11, 2025

Even though local and state orders prohibiting or severely restricting restaurants’ ability to serve customers and generate and revenue, standard business liability policies did not provide coverage, and many policies had a pandemic exclusion. Workforce : COVID fundamentally changed the labor market.

Mobile Ordering

Paper Chase Accountancy

MAY 30, 2025

Sample Bookkeeping for Restaurants and Bars: In the hospitality industry without precise record-keeping, even the most successful establishments can find themselves adrift, struggling with cash flow, compliance, and ultimately, profitability. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management.

Bar

Web Diner

FEBRUARY 21, 2025

Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? Professional menu designers, like our team at Webdiner, use sophisticated heat-mapping tools to analyze customer eye movements and optimize item placement for maximum impact.

Menu

Paper Chase Accountancy

JULY 9, 2025

” Average Check: This represents the average amount that is spent by each customer dining. Customer loyalty and promotions are ways to keep COGS in a café within healthy margins. Many coffee shops implement customer loyalty programs such as punch cards or points to bring in more revenue.

Hospitality

Lavu

APRIL 25, 2025

Simple and Easy-to-Use Interfaces in Mobile Inventory Management Tools Many mobile apps are designed with user-friendly interfaces, making inventory management straightforward even for those with little technical experience. By reviewing patterns, managers can fine-tune stock levels and cut down on waste.

Inventory

Restaurant Clicks

APRIL 8, 2025

With so many BBQ joints, choosing the best can ignite fierce debates—possibly even bar fights! Customers praise the consistent quality, with smoky richness that stands out in every cut. Slow-smoked over pure oak wood, the meats carry a robust smokiness, with a finely tuned balance of peppery seasoning and juicy tenderness.

Seasonal Menu

SpotOn

NOVEMBER 26, 2024

Corkage fees are typically found in casual dining and fine dining restaurants, encouraging guests to select a bottle from the restaurant, instead of bringing their own.  Check the restaurant's wine list or dinner menu if there's some curiosity about corkage fees while dining out.

Fine Dining

SpotOn

DECEMBER 30, 2024

A bar or brewery is considered to be the highest profit margin restaurant business with a gross profit margin on alcohol that's around 80%. But many owners don't account for the high fixed costs of bars —like repairs, insurance, and alcohol theft which can leave them with less profit than expected.

Operations

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. Even more compelling, Metrobi also found, Customers would increase their spending at a restaurant by 35% if it offered a compelling loyalty program. Customer Loyalty is Key You already know the restaurant landscape is crowded and competitive.

Loyalty Program

Modern Restaurant Management

MARCH 4, 2025

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. These annualized sales declines despite foot traffic growing reflect the ongoing trend of consumers trading down for lower-cost options when dining out. percent) and transactions (+3.9

Delivery

Paper Chase Accountancy

MAY 20, 2025

These hospitality accounting services offer hospitality finance solutions, vital for accounting for restaurants and bars. Hospitality accountants, particularly in London, often witness errors in accounting for hotels and bars. Similarly, improper accounting for restaurants and bars can result in fiscal discrepancies.

Cash Management

Modern Restaurant Management

NOVEMBER 1, 2024

As restaurants look to the next 12 months, they anticipate placing a greater emphasis on revenue streams such as on-premise dining, off-premise dining, and catering. Out of 25 brands, 17 are QSR or casual dining restaurants, marking a significant shift in why people are primarily visiting malls – to eat.

Point of Sale

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing

EATER

DECEMBER 4, 2024

In both fine dining establishments and cafes, filtered, sparkling water is increasingly part of the included hospitality experience, not an upsell. In an already pricey dining setting, the chef didn’t want to create an atmosphere of exclusion. And that’s how it should be.

Fine Dining