EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. These numbers are largely hypothetical. Congratulations. The environmental mission can come later.

Sustainability 326

Sustainability Sourcing Consumer Goods Compost 326

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? You need ideas that will wow new customers and get the regulars excited to come back in. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

ChowNow

MARCH 20, 2025

A single missteplike a delayed order or a system glitchcan throw off an entire shift. Whether theyre grabbing takeout, dining in, or ordering delivery, diners dont have patience for long waits or clunky systems. The easier it is for customers to place orders and receive their food, the smoother operations run. The result?

Operations 195

Operations Online Ordering Customer Service Mobile Ordering 195

SpotOn

JANUARY 14, 2025

  “Back in the day, you were served a restorative—a soup made from barley and onion with beer or whatever herbs you had at the time,” says Gordon. For the last 12 years, she worked in hospitals serving the senior community in particular. ” Renee Gordon is no historian.

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

ChowNow

JANUARY 27, 2025

Through creative fundraising efforts, community meal programs, and sheer determination, these restaurants prove that the hospitality industry is about much more than foodits about showing up when it matters most. Entire neighbourhoods have been uprooted, leaving families displaced and communities in need of urgent support.

Food Supply 300

Food Supply Social Media Food Order Take-out 300

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Restaurant Clicks

JULY 23, 2025

The list is based on online reviews, local opinions, and overall popularity across the state. The list is based on online reviews, local opinions, and overall popularity across the state. These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back.

Back of House 147

Back of House Fast Casual Sourcing Seasonal Menu 147

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Clover - Restaurants

JUNE 30, 2025

Integrating advanced restaurant technology into your full-service restaurant is a necessity in today’s hospitality landscape. The role of restaurant technology in your hospitality business In today’s fast-paced world, customers expect convenience , speed, and a personalized experience when dining out. Live Check.

Hospitality 52

Hospitality Technology FOH Front of House 52

Perfect Daily Grind

JUNE 27, 2025

The sale comes off the back of Starbucks’ continued market struggles in China. Research from the oat milk brand shows that 63% of UK consumers order flavoured hot coffee and 87% order flavoured iced. The winners will be announced on Sunday, when four new World Coffee Champions will be crowned. Exports reached US $1.28

2025 114

2025 Workshop Events Point of Sale 114

Squirrel Systems

JUNE 13, 2025

In the competitive world of hospitality, your point-of-sale (POS) system is more than a cash register—it’s the heartbeat of your operation. Upgrading to a cloud POS system for hospitality isn’t just a tech refresh—it’s a strategic move that boosts efficiency, service quality, and revenue.

POS 66

POS Hospitality Hotels Cash Management 66

Lavu

JULY 3, 2025

Why SaaS POS Systems Are the Ideal Cloud-Based Solution for Restaurants SaaS systems are all backed up to a remote cloud server, which has many benefits. Due to the ability to store large amounts of data, these new systems don’t require clunky in-house servers. Expect there to be a learning curve with your new system.

POS 78

POS Point of Sale Management Management 78

Lavu

MAY 23, 2025

With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. Customers can customize orders, choose between hot and cold food, and easily request accommodations for their food intolerances. Thinking about launching your own deli in 2025? Youre not alone.

2025 78

2025 Employee Relations Tip Distribution POS 78

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. What started as a simple way to swap paper menus with contactless ordering during COVID quickly evolved into an operational solution to battle staff shortages and improve efficiency.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. Enhances Order Accuracy: Directly sends orders to the kitchen, cutting mistakes by 25% and improving customer satisfaction.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Modern Restaurant Management

MARCH 11, 2025

While working hard to bring customers back into the restaurant is very important for success, it has become more important to figure out the third-party equation in terms of pricing, commissions and fees, and value – which is ultimately the difference between success and failure. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. You read that right. If you think the business cashless trend is crazy, you’re not alone.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Web Diner

FEBRUARY 21, 2025

Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? The science behind this eye movement pattern isn’t just theoryit’s backed by decades of eye-tracking studies. Sometimes it’s just the story you tell.

Menu 36

Menu Back of House Seasonal Menu Design 36

Chowly

JULY 10, 2025

Restaurant Marketing Truths 7 Reasons Why First-Party Ordering Is Taking Over Third-Party Independent restaurant operators are shifting away from third-party delivery apps — and for good reason. That’s the power of first-party ordering done right. You Keep More Profit from Every Order More money stays with you.

Ordering 40

Ordering Loyalty Program Online Ordering Back of House 40

Modern Restaurant Management

MARCH 4, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., decline in veganism, shift away from seed oils, Starbucks Monday, and spirts holding steady. Independent operators feel the squeeze the most. Consumer spending at small business restaurants declined (-2.4

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Paper Chase Accountancy

JULY 25, 2025

While some hospitality businesses might question the need for local bookkeeping services, considering the advances in remote work technology, it’s worth noting that local expertise in London’s unique business environment can provide significant advantages. Restaurant accountants London who can manage complex hospitality finances.

Hospitality 52

Hospitality Restaurant Law Small Business Cash Management 52

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. What Makes Hospitality So Vital to the Dining Experience?

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

MAY 25, 2021

At this time last year, restaurants and bars across the country went from being houses of entertainment and joy to being forced to close as part of wide-spread mandated shutdowns to stop the spread of an uncontrollable and unknown pandemic. Shock, uncertainty, and confusion took hold of our lives and businesses. The Biggest Challenges.

Hospitality 474

Hospitality Government Insurance Online Ordering 474

Modern Restaurant Management

JUNE 23, 2020

The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals.

Back of House 568

Back of House Front of House Kitchen Safety Online Ordering 568

Social Hospitality: Restaurants

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

FEBRUARY 10, 2020

Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 30, 2020

While some industries have thrived, the hospitality industry has been one of the hardest hit. Put a plan in place now and you’ll be ready to execute the minute you’re back in the game. With continued restrictions being imposed across the country as cases surge, making it through to the other side is hardly guaranteed.

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

DECEMBER 17, 2020

2020 has been a challenging year for restaurants and hospitality professionals to say the least. Looking ahead to 2021, there are three trends we see defining the restaurant and hospitality industry. 1: COVID pivots are here to stay for a while longer until widespread vaccination and herd immunity.

Back of House 539

Back of House Outdoor Healthcare Government 539

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Growth for most, after all, isn’t walking through the front door, it’s coming in online. It might not be.

Front of House 508

Front of House Kitchen Safety Food Back of House 508