7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

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FOH BOH Food Safety Customer Service 307

Restaurant365

MARCH 12, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

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Hiring Demo Communication Back of House 78

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first.

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Menu Seasonal Menu Front of House Café 388

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Selection ($645.04): Restaurants invest resources into interviewing candidates, calling references, and conducting background checks. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

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Hiring Website Management Customer Service Customer Experience 64

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Employee retention is the capacity of an organization to retain its staff. Let’s discuss. .

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Hiring 2022 Recruiting Employee Relations 52

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Are you a restaurant owner looking for question to ask potential candidates? Table of Contents. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

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Mobile Ordering Front of House Back of House Consumer Goods 185

Embrace the Suck

JANUARY 13, 2021

When I dug down into what created this toxic behavior it was easy to see now (not so much back then). Back then my number one solution to fix a problem was to just work through it. Honestly, I did take it a little personally, however, I sat back into my chair and let out a deep sigh. ” Hold that thought for a second.

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Coaching Back of House Front of House Training 352

ChefMod

SEPTEMBER 22, 2021

How to Get Staff Back to Stay As things have gotten back to normal in some areas, restaurants are struggling with a new dilemma: historic labor shortages. Some restaurants are getting creative to get their staff back.

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Front of House Back of House Employee Relations Coupons 52

Embrace the Suck

JANUARY 19, 2021

Do you need to hire that one person who will allow you the time? To get this journey started, you’ll need to go back to a step many forget in their quest for a budding restaurant and bar empire: you gotta know what you stand for. When you’re building a house, the first and often most critical step is to lay the foundation.

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Back of House Take-out Reference Hiring 340

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

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Point of Sale Download Communication Reference 370

EATER

FEBRUARY 14, 2024

The Feud situation was kind of unusual because normally a prop master hires different stylists, because we provide just an edible prop. But in this case, production wanted to hire the food stylist because the food is so important to Truman Capote’s story. Guest, and Lee Radziwill. That’s where Tamara Reynolds comes in.

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Food Back of House Airlines Reference 112

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. restaurateurs should pay special mind to this last one.

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Hiring Employee Relations FOH BOH 52

EATER

MAY 3, 2021

Estefanía, who asked to be referred to by her first name because she is an undocumented worker, said she got COVID-19 in June and took two weeks off to recover and quarantine. When she came back, she noticed a shift in the way her employers treated her. “I But the pay couldn’t compare to what she was making before, so now, she’s back.

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Back of House Cash Management Kitchen Safety Insurance 145

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

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Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

NOVEMBER 25, 2019

Typically, it starts off that way – old enough to work, they’re hiring, no experience required – it’s a job. At some level, it is great to have a paycheck, but any real connection to food or cooking is something that rarely crosses your mind. For a few, at some point that changes.

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Fine Dining Food Order Uniforms Back of House 389

7 Shifts

FEBRUARY 11, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. But in recent years, notable restaurants in the city have been shutting their doors , indicating a series of problems that Seattle restaurateurs are facing.

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Restaurant Law Employee Relations Download Article 312

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

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Fast Casual Customer Service Customer Experience Back of House 370

Embrace the Suck

MARCH 22, 2019

While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. To help you break free from the pack of mediocrity, here are seven creative (and controversial) ways to challenge your hiring mindset. How has this year treated you and your restaurant? Think people are lazy?

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Recruiting Social Media Back of House Hiring 249

7 Shifts

AUGUST 6, 2021

In turn, the profit estimation can help you plan for upcoming initiatives for your restaurant once all of your expenses are covered, such as hiring and promoting employees, reducing turnover , impending restaurant renovations, or even expanding your business into new locations. Table of Contents. What is Forecasting for a Restaurant?

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Seasonal Menu Point of Sale Inventory Food Supply 370

EATER

JANUARY 31, 2024

Jimmy Pan doing his thing. Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall.

Social Media 120

Social Media Online Ordering Hiring Back of House 120

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips.

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Tip Distribution FOH Front of House Restaurant Law 195

Goliath Consulting

APRIL 28, 2020

The topic of switching to self, or in-house delivery has been a widely-debated issue among independents these past couple of years, and it will most definitely be a hot topic as restaurants begin to open their doors again. Just as the third-party delivery model has its pros and cons, so does in-house delivery.

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Delivery Food Back of House Franchise 107

The Restaurant Times

JUNE 30, 2021

With the easing of lockdown restrictions and the government’s focus on restoring normalcy, restaurant managers must focus on getting their businesses back on the path to profits and cover the pandemic losses as soon as possible. . A restaurant primarily has two types of operations – front of the house and back of the house.

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Operations Management Management Front of House 52

SpotOn

FEBRUARY 13, 2024

Hiring a staff member costs almost $6,000 per month on average. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Picture this: you just hired an awesome new server, and it’s her first day on the job.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

7 Shifts

NOVEMBER 18, 2022

Passing part of this cost directly to tipping customers allows restaurants to retain more capital; it makes it easier to keep menu prices lower, hire additional staff , enable investments in your team, and expand your business. Tip credits are just another part of tipping that make restaurant employee compensation complex. Table of Contents.

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Cash Management Restaurant Law Back of House Customer Service 195

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. Table of Contents.

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Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

AUGUST 29, 2019

A smaller menu means fresher ingredients, since the ingredients for the dog items aren’t sitting around waiting to be turned into a meal and aren’t taking up space in your back of house. Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Menu Pricing and 2. What to do?

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Menu Point of Sale Website Management Online Ordering 279

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

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Hiring Training Management Management 195

The Rail

NOVEMBER 18, 2022

Also, ensure they’re accessible in a central platform that houses all of your policies so your employees can refer to them whenever needed. Hiring a third-party investigation team is a smart way to go. Let your workers know that you have their back by holding offenders accountable. Make It Easy to Report.

Communication 111

Communication Back of House Recruiting Events 111

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Here is the list: 1.

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Management Management FOH BOH 52

Open for Business

MAY 19, 2023

It also improves readability and comprehension, as readers can easily locate and refer back to relevant information A restaurant owner contemplates the design of a new space as part of their business plan. Branded cover Include your logo (even if it’s not finalized), the date, and your name. Credit: Getty Images 3.

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Fine Dining Front of House Design Document 147

Touch Bistro

JULY 4, 2021

But while dining restrictions have now been lifted across the country and restaurants have begun hiring at rapid speed, not all of these workers have returned. Despite most restaurants having reopened after COVID-19 closures, the restaurant industry was still 1.5 million jobs – or 12% – short of pre-pandemic levels as of June 2021.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Restaurant365

DECEMBER 1, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. COMPANY OVERVIEW. ” Challenge.

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Hiring Demo Communication Back of House 78