7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Table of Contents. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Embrace the Suck

MARCH 22, 2019

While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. To help you break free from the pack of mediocrity, here are seven creative (and controversial) ways to challenge your hiring mindset. How has this year treated you and your restaurant? Think people are lazy?

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. restaurateurs should pay special mind to this last one.

Hiring 52

Hiring Employee Relations FOH BOH 52

SpotOn

FEBRUARY 13, 2024

Hiring a staff member costs almost $6,000 per month on average. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Picture this: you just hired an awesome new server, and it’s her first day on the job.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

The Rail

NOVEMBER 18, 2022

Create unified communications about sexual harassment policies to help keep your restaurant employees safe and on the same page. Also, ensure they’re accessible in a central platform that houses all of your policies so your employees can refer to them whenever needed. Hiring a third-party investigation team is a smart way to go.

Communication 111

Communication Back of House Recruiting Events 111

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

EATER

JANUARY 31, 2024

The candy is a nostalgic hallmark of many celebrations around Chinese New Year (also known as Lunar New Year, which takes place this year on February 10), in China, Malaysia, Singapore, Taiwan, South Korea, Thailand, Vietnam, and immigrant communities elsewhere. Jimmy Pan doing his thing. Photo courtesy of Jimmy Pan.

Social Media 128

Social Media Online Ordering Hiring Back of House 128

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. Cleaning and sanitizing in restaurants is an essential part of food safety.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Restaurant Times

SEPTEMBER 23, 2020

Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. Even if you hire an experienced staff member, remember to train them according to your restaurant’s culture and policies. Train Your Restaurant Staff.

Back of House 98

Back of House Document Training Hiring 98

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Restaurant365

DECEMBER 1, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. COMPANY OVERVIEW. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. Table of Contents.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

The Restaurant Times

MARCH 27, 2022

However, the growth period conveniently masked the competition brimming at its back. A restaurant manager must promote successful business tactics and oversee all back of house and front of house operations. Good Communication Skills. This breed of restaurant managers is rare and very difficult to find.

Management 52

Management Management Front of House Back of House 52

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. This should be covered when new employees are hired, and regular updates should be made via staff meetings. When your restaurant staff feels valued and heard, they reciprocate that value in their work.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Touch Bistro

JULY 4, 2021

But while dining restrictions have now been lifted across the country and restaurants have begun hiring at rapid speed, not all of these workers have returned. Despite most restaurants having reopened after COVID-19 closures, the restaurant industry was still 1.5 million jobs – or 12% – short of pre-pandemic levels as of June 2021.

2021 98

2021 Employee Relations Hiring Recruiting 98

The Restaurant Times

JUNE 26, 2021

This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . With so many restaurants shutting down and a high attrition rate, it is probably a good time to restaff your restaurant or bring back the old crew. Formulate A Revised Restaurant Business Plan .

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Sling

FEBRUARY 5, 2021

When you find that sweet spot where employee appreciation feels effortless and part of your company culture , everyone in your business — from the CEO all the way down to the person in the mailroom you hired last week — will feel a sense of camaraderie and cooperation that benefit everything they do. What will my employees respond to?

Cash Management 78

Cash Management Communication Website Management Hiring 78

Gourmet Marketing

MAY 27, 2020

Your restaurant may be experiencing limited staff at the moment, and you may be unable to hire most of your team back immediately. Your restaurant may be experiencing limited staff at the moment, and you may be unable to hire most of your team back immediately. Increase Operational Efficiencies.

Social Media 40

Social Media Front of House Back of House Reservations 40

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Finding staff for a restaurant can be a big challenge in the hospitality industry.

Hiring 167

Hiring Recruiting Reference Website Management 167

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. That's why restaurateurs rely on restaurant operations. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

EATER

DECEMBER 21, 2020

I am definitely not the intended audience for Eat a Peach : In 2008, I was hired as the corporate beverage director for Chang’s young empire; I held this job for seven months before I was fired without explanation. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.

Front of House 145

Front of House Back of House Book 2008 145

Restaurant365

MAY 30, 2022

After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Thousands of buzzing attendees were on hand to eat, learn, and share their recent challenges and the creative ways they overcame them. . It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

Embrace the Suck

JANUARY 13, 2021

When I dug down into what created this toxic behavior it was easy to see now (not so much back then). Back then my number one solution to fix a problem was to just work through it. Honestly, I did take it a little personally, however, I sat back into my chair and let out a deep sigh. ” Hold that thought for a second.

Coaching 352

Coaching Back of House Front of House Training 352

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. If it gets the job done, why change it, right?

Management 284

Management Management 2019 Employee Relations 284

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. There are no cubicles, there is a tight-knit community, and, as anyone who has ever worked in a restaurant will tell you, there is never a dull moment. You’ll find national averages for pay below.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Sling

DECEMBER 19, 2020

It all starts the moment you hire a new employee — even before their first day — when you begin to expose them to various aspect of your business, including: Culture History Mission Goals Vision Organizational hierarchy. You want all new hires to learn how the business does things. Onboarding. Restaurant Training. 1) Start Small.

Training 78

Training Hiring Front of House Back of House 78

Sling

MAY 24, 2023

When your restaurant employee handbook clearly states the rules your team operates under on a daily basis, no one individual can come back and cause problems when they fail to abide by those rules. It’s a way to define the working relationship between employer and employee. It can help you run things better in three distinct ways.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Open for Business

DECEMBER 12, 2023

Whoever you hire must have extensive experience in working with the specific type of restaurant you’re planning to open. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed. Most restaurants need funding, especially during the initial stages when they’re setting up.

Back of House 78

Back of House Restaurant Law Email Marketing Small Business 78

The Restaurant Times

MAY 19, 2021

The ideal manual is one that’s very detailed, communicates policies and procedures clearly, and is relevant to the job role of every employee. . The ideal manual is one that’s very detailed, communicates policies and procedures clearly, and is relevant to the job role of every employee. . Use A Word Processor Program.

Operations 52

Operations Employee Relations Kitchen Safety Front of House 52