Modern Restaurant Management

DECEMBER 29, 2023

Three Strategies for Achieving Better Alignment The staff vs. tech dynamic isn’t sustainable. We need to move back towards a staff supported by tech mentality. I’ve heard of restaurant leaders setting up multiple POS demos with shift managers or front-of-house staff.

Technology 120

Technology Front of House Fast Casual Back of House 120

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 219

Technology Tip Distribution Front of House Loyalty Program 219

7 Shifts

APRIL 21, 2023

With experience in the front and back of the house, Kam Talebi has walked a mile in both shoes. What comes to mind when you think of success in the restaurant industry? A colorful TV personality or a renowned cookbook author? Not every restaurant worker wants to be a celebrity chef. That was 20 years ago. Spoiler alert: it did).

Leadership 195

Leadership Training Front of House Customer Experience 195

7 Shifts

MARCH 31, 2023

If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ “Take better care of your staff.”

Hiring 195

Hiring Front of House Back of House Document 195

Marketing4Restaurants

APRIL 1, 2021

Uber in the UK recently had a set back with their hiring agreement for their drivers. With the recent listing in the UK of Deliveroo, we look at the Deliveroo business in Australia along with the other Restaurant Delivery Aggregators to see what the next 12 months will hold for them and for Australian restaurants. Deliveroo in Australia.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Connected warewashing dispensers that leverage the Internet of Things (IoT) support cleanliness, food safety compliance, sustainability and the bottom line.

Kitchen Safety 197

Kitchen Safety Front of House Food Safety Equipment 197

7 Shifts

APRIL 12, 2023

We both traveled there and we found this program that would train you to become a master mezcalier. We both studied and participated in the program, and then we came back to DC and we found our first location. It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. We learned pretty quickly.

Back of House 195

Back of House Front of House Small Business 2023 195

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Despite the declining guest counts, the primary driver behind the industry’s sustained increase in sales remains the unusually high average check growth. Full-Service Back-Of-House Staffing Improves, But Training and Coaching Needs Increase as Average Tenure Drops.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Cheetah

DECEMBER 20, 2021

Restaurant brands that are looking to tap into the eco- and social-trends in food-waste reduction , sustainable packaging and fair wages should inquire with ghost kitchens as to how they address these issues. Ghost kitchen start-ups have raised over $22.2 billion in funding over the last two years. Ghost Kitchen Business Model. Reef Global.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Open for Business

JULY 7, 2023

They only know they feel great and that feeling brings them back. To create the magic guests crave, restaurants must step back and work on creating memorable moments and fostering a positive emotional connection with customers. The definition of the word hospitality can change depending on context.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Cheetah

JUNE 14, 2021

Profit margins would almost certainly shrink as businesses would be forced to reduce opening hours, eliminate tables, make guests wait or even push back reopening altogether. Small to medium sized restaurants that are already cutting it close are cross-training or finding creative ways to make do with whatever staff they have left.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. What Is Restaurant Operations Management? Efficiently run a restaurant, craft seamless experiences, and watch growth unfold.

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. What Is Restaurant Operations Management? First, let’s look at the definition of restaurant operations management.

Definition 52

Definition Operations Management Management 52

Modern Restaurant Management

DECEMBER 21, 2022

Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. For part one, click here. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Apicbase

MAY 30, 2024

Therefore, the chances for errors and miscommunication between your front-house person and the back-house person are nearly nonexistent. Therefore, the chances for errors and miscommunication between your front-house person and the back-house person are nearly nonexistent. Let’s find out.

POS 52

POS Inventory Cash Management Point of Sale 52

The Restaurant Times

JANUARY 24, 2022

Your employees must be trained to educate consumers on the use of table ordering apps which can save time and the hassle of going through the process of credit cards, etc. However, their sustained patronage and purchases are reliant on restaurants’ ability to brand digitally and create a connection with their customers.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Despite the declining guest counts, the primary driver behind the industry’s sustained increase in sales remains the unusually high average check growth. In fact, October’s same-store sales growth of +5.2% in October, a 0.4 recorded for July. With roughly 2.5

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S. Barry McGowan, CEO Fogo de Chão.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

EATER

JULY 2, 2021

But a widespread labor shortage within restaurants at large is prompting some necessary conversations about the nature of restaurant work — the hours, the stress, and corresponding pay are simply not equitable or sustainable. For front of house, what is the base pay before tips? For back of house, are tips shared?

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

Future Food

JANUARY 30, 2020

Cutting back on the menu – e.g. poached eggs only, no fried items. Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. As every successful restaurateur will tell you, passion is the reason that they started their venture in the first place. It’s a place of joy.” 4 people working 7.5

Technology 107

Technology Front of House Customer Service Back of House 107

EATER

JULY 6, 2022

Located on a working farm that was once part of a sprawling Rockefeller estate, the restaurant is a beacon of the sustainable food movement. Schaible kept a notebook in his back pocket to write down everything he learned: how sheep-grazing patterns affect flavor, the proper way to butcher old dairy cattle.

Compost 127

Compost Front of House 2014 Back of House 127

EATER

JUNE 16, 2022

They’re getting rid of the subminimum wage, the (legal) economic framework that supports tipping and cements foundational problems within hospitality like wage disparity between front and back of house and systemic bias against servers by customers. “But Bing bread at Parachute. percent profit. Pre-pandemic menu price: $15.

Menu 105

Menu Tip Distribution Back of House Front of House 105

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Future Food

MAY 10, 2022

Business owners are staring down an opportunity cost between short term revenue injections (opening regardless of staffing levels/capability) or sustaining their reputation (scaling back operations to maintain standards), as they are forced to respond to the shift in the industry. Observations from a Hospitality Consultant.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

Restaurant Clicks

JULY 22, 2021

O-B House – Fort Lauderdale Nanou French Bakery & Cafe Fresh First Joe’s Cafe The Original Pancake House Jet Runway Cafe Floridian Restaurant OCEAN2000 The Foxy Brown Top Hat Deli. O-B House – Fort Lauderdale. O-B House – Fort Lauderdale. Best Breakfast Restaurants in Fort Lauderdale.

Front of House 78

Front of House Online Ordering Back of House Food Truck 78

Xtra Chef

NOVEMBER 20, 2019

The guide serves as a resource for restaurant sustainability directors, owners and other leaders in the industry who are developing and implementing food waste reduction strategies. The season of giving thanks and celebrating with friends, family and colleagues is upon us. The Issue of Food Waste in the Restaurant Industry.

Waste 75

Waste Compost Front of House Food 75

The Restaurant Times

MARCH 27, 2022

However, the growth period conveniently masked the competition brimming at its back. For your restaurant to stand out, you need a great restaurant manager with unique qualities to thrive (not just sustain) in this highly competitive UK restaurant industry while overcoming the various operational shortcomings. Strong Leadership.

Management 52

Management Management Front of House Back of House 52

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

Deliverect

OCTOBER 23, 2019

But should your restaurant opt for in-house delivery operations or use one or multiple third-party platforms like Uber Eats, Glovo or Deliveroo? While offering in-house delivery comes with many benefits, it may take away focus from your end product - which, ultimately, is what your customers will remember you by.

Delivery 63

Delivery Front of House Food Online Ordering 63

EATER

FEBRUARY 25, 2022

Chefs on board the trains — and at the grand hotels, like the Fairmont Chateau at Lake Louise and Fairmont Banff Springs, that the trains precipitated — introduced lavish Victorian fine dining. Over the course of 1,000 miles from the U.S.-Canada European mountaineering guides also brought dishes from their homelands, like fondue.

Hotels 96

Hotels Front of House Seasonal Menu Fine Dining 96

EATER

MARCH 2, 2022

However, when a restaurant prioritizes sustainability and freshness, fish is expensive. Alex Staniloff/Eater NY. Breaking down the food, labor, and fixed costs of Dame’s popular fish and chips We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I diners were also more frequent.

Front of House 98

Front of House Seating Small Business Seasonal Menu 98

The Restaurant Times

NOVEMBER 25, 2021

The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants. The solution: use staff events and communication training to promote team cohesiveness and eradicate divided thinking. Retain Your Restaurant Staff With These Techniques. Create A Team .

Healthcare 52

Healthcare Insurance Front of House Back of House 52

The Restaurant Times

SEPTEMBER 1, 2021

Restaurateurs today are more interested in building a sustainable business that will last beyond the blips and continue to thrive in challenging situations. VR/AR play a crucial role in employee training, saving up a lot of time and resources. ” – Ashish Tulsian. Virtual/Augmented Reality. Artificial Intelligence.

Technology 52

Technology Front of House Back of House Kitchen Safety 52

Restaurant365

SEPTEMBER 3, 2021

Are you able to step back and look at the bigger picture? The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. The restaurant industry moves at a fast pace, filled with data that changes by the day.

Waste 78

Waste Cash Management Point of Sale Inventory 78

The Restaurant Times

AUGUST 25, 2022

In an exclusive conversation with The Restaurant Times, Vikas Punjabi, MD, and Co-founder, of The Chocolate Room shares insights from his entrepreneurial journey about how to sustain and grow in a competitive market, and the role of menu engineering, consistency, and people strategy in creating a successful brand.

Franchise 98

Franchise Franchising 2007 Customer Experience 98

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 117

Food Truck Customer Service Customer Experience Front of House 117