7 Shifts

APRIL 21, 2023

With experience in the front and back of the house, Kam Talebi has walked a mile in both shoes. What comes to mind when you think of success in the restaurant industry? A colorful TV personality or a renowned cookbook author? Not every restaurant worker wants to be a celebrity chef. Maybe you realized hospitality is your passion.

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

Culinary Cues

SEPTEMBER 26, 2020

Pose these questions to your employees – who is better positioned to find the answers that would lead to a higher level of trust among customers than those who interact mask to mask? [] Your kitchen employees know that 25 or 50% occupancy caps on restaurant dining rooms will never be sufficient to sustain an operation.

Kitchen Safety 335

Kitchen Safety Back of House Front of House Customer Experience 335

Lavu

SEPTEMBER 29, 2023

Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Connected warewashing dispensers that leverage the Internet of Things (IoT) support cleanliness, food safety compliance, sustainability and the bottom line. A Window into Warewashing.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

7 Shifts

MARCH 31, 2023

If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ “Take better care of your staff.”

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Cheetah

DECEMBER 20, 2021

Restaurant brands that are looking to tap into the eco- and social-trends in food-waste reduction , sustainable packaging and fair wages should inquire with ghost kitchens as to how they address these issues. Ghost kitchen start-ups have raised over $22.2 billion in funding over the last two years. Ghost Kitchen Business Model. Reef Global.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Despite the declining guest counts, the primary driver behind the industry’s sustained increase in sales remains the unusually high average check growth. Full-Service Back-Of-House Staffing Improves, But Training and Coaching Needs Increase as Average Tenure Drops.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Culinary Cues

FEBRUARY 16, 2021

I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business. Every year, a significant number of new restaurants open and almost as many close their doors for good.

Fine Dining 435

Fine Dining Employee Relations Front of House Small Business 435

Modern Restaurant Management

MARCH 3, 2022

Meanwhile, poorly maintained front-of-house (FOH) areas can be a detriment to a restaurant’s reputation and bottom line. Running a profitable restaurant can be a challenge for a multitude of reasons. During a global pandemic, it can seem nearly impossible. Thus, maintaining a loyal customer base is paramount.

Kitchen Safety 196

Kitchen Safety Food Safety Front of House FOH 196

Sante

JANUARY 9, 2020

If this is your house style, or you are looking for some nice, smaller production selections, here are the top ten picks from Planet Grape Wine Review. If this is your house style, or you are looking for some nice, smaller production selections, here are the top ten picks from Planet Grape Wine Review. SIP Certified Sustainable.

Front of House 130

Front of House 2016 2017 2009 130

The Rail

MARCH 14, 2023

Sustainability By going digital with your menu and receipt systems, you can significantly reduce the paper waste and energy consumption required to produce printed menus. Benefits of Using QR Codes at Your Restaurant There are several benefits to using QR codes in restaurants. As a restaurant owner, you can consider the following benefits.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? Why is Back of House Important?

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

DECEMBER 21, 2022

Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. Typically smaller but more frequent increases, especially on the big movers, will produce better, more sustainable results. For part one, click here. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

The Restaurant Times

JANUARY 24, 2022

Your employees must be trained to educate consumers on the use of table ordering apps which can save time and the hassle of going through the process of credit cards, etc. However, their sustained patronage and purchases are reliant on restaurants’ ability to brand digitally and create a connection with their customers.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

EATER

JULY 2, 2021

But a widespread labor shortage within restaurants at large is prompting some necessary conversations about the nature of restaurant work — the hours, the stress, and corresponding pay are simply not equitable or sustainable. For front of house, what is the base pay before tips? For back of house, are tips shared?

Hospitality 98

Hospitality Food Safety Front of House Guest Recovery 98

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Despite the declining guest counts, the primary driver behind the industry’s sustained increase in sales remains the unusually high average check growth. In fact, October’s same-store sales growth of +5.2% in October, a 0.4 recorded for July. With roughly 2.5

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Restaurant Clicks

NOVEMBER 22, 2021

AlMar Cecconi’s Atrium Dumbo Westville Dumbo Seamore’s Dumbo Celestine Jacob’s Pickles Superfine Thai sidewalk dumboLUV Bread & Spread Front Street Pizza Bklyn Wild Sugarcane Time Out Market New York Em Vietnamese Bistro The Migrant Kitchen Juliana’s Gran Eléctrica The River Café Almondine Bakery Smile To Go Vinegar Hill House.

Front of House 104

Front of House Seasonal Menu Online Ordering Café 104

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

APRIL 12, 2023

Carley Thornell-Wade Providence ( Los Angeles ) Chef Michael Cimarusti’s deft touch with seafood and partner Donato Poto’s legendary front-of-house presence have made Providence one of Los Angeles’s preeminent fine dining restaurants for more than 18 years, racking up almost every award along the way—including two MICHELIN stars.

Fine Dining 148

Fine Dining 2003 Front of House Seasonal Menu 148

Planet Grape

JANUARY 9, 2020

If this is your house style, or you are looking for some nice, smaller production selections, here are the top ten picks from Planet Grape Wine Review. SIP Certified Sustainable. Traditionally, in winter, menus tend towards heartier dishes and the wines follow suit. All prices are standard retail. Lux Wines, Hayward, CA. Winery Direct.

Front of House 78

Front of House 2016 2017 2009 78

Future Food

MAY 10, 2022

Business owners are staring down an opportunity cost between short term revenue injections (opening regardless of staffing levels/capability) or sustaining their reputation (scaling back operations to maintain standards), as they are forced to respond to the shift in the industry. Observations from a Hospitality Consultant.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Xtra Chef

NOVEMBER 20, 2019

The guide serves as a resource for restaurant sustainability directors, owners and other leaders in the industry who are developing and implementing food waste reduction strategies. The season of giving thanks and celebrating with friends, family and colleagues is upon us. The Issue of Food Waste in the Restaurant Industry.

Waste 75

Waste Compost Front of House Food 75

The Restaurant Times

MARCH 27, 2022

For your restaurant to stand out, you need a great restaurant manager with unique qualities to thrive (not just sustain) in this highly competitive UK restaurant industry while overcoming the various operational shortcomings. However, the growth period conveniently masked the competition brimming at its back. Strong Leadership.

Management 52

Management Management Front of House Back of House 52

EATER

MARCH 2, 2022

However, when a restaurant prioritizes sustainability and freshness, fish is expensive. Alex Staniloff/Eater NY. Breaking down the food, labor, and fixed costs of Dame’s popular fish and chips We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I diners were also more frequent.

Front of House 98

Front of House Seating Small Business Seasonal Menu 98

Ken Burgin

FEBRUARY 4, 2024

Designing a food-tasting program for front-of-house staff is a fantastic way to enhance their appreciation and knowledge of food, which in turn can significantly improve the guest experience and average customer spending. Here are 40 training activities for chefs to run for waiters and front-of-house staff within a 15-minute session.

Training 97

Training Seasonal Menu Front of House Presentation 97

The Restaurant Times

NOVEMBER 25, 2021

The conflict between the kitchen and the front of the house is a major source of frustration for employees across many restaurants. The solution: use staff events and communication training to promote team cohesiveness and eradicate divided thinking. Retain Your Restaurant Staff With These Techniques. Create A Team .

Healthcare 52

Healthcare Insurance Front of House Back of House 52

EATER

FEBRUARY 25, 2022

Chefs on board the trains — and at the grand hotels, like the Fairmont Chateau at Lake Louise and Fairmont Banff Springs, that the trains precipitated — introduced lavish Victorian fine dining. Over the course of 1,000 miles from the U.S.-Canada European mountaineering guides also brought dishes from their homelands, like fondue.

Hotels 98

Hotels Front of House Seasonal Menu Fine Dining 98

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

Deliverect

OCTOBER 23, 2019

But should your restaurant opt for in-house delivery operations or use one or multiple third-party platforms like Uber Eats, Glovo or Deliveroo? While offering in-house delivery comes with many benefits, it may take away focus from your end product - which, ultimately, is what your customers will remember you by.

Delivery 63

Delivery Front of House Food Online Ordering 63

The Restaurant Times

SEPTEMBER 1, 2021

Restaurateurs today are more interested in building a sustainable business that will last beyond the blips and continue to thrive in challenging situations. VR/AR play a crucial role in employee training, saving up a lot of time and resources. ” – Ashish Tulsian. Virtual/Augmented Reality. Artificial Intelligence.

Technology 52

Technology Front of House Back of House Kitchen Safety 52

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Touch Bistro

MAY 10, 2021

The best way to do this is to create a food waste tracker (this can be as simple as a hard copy sheet of paper) to account for all of your front- and back-of-house waste for a given period of time, such as one week. Running a foodservice operation involves a lot of moving parts. Different Types of Restaurant Food Waste.

Waste 59

Waste Food Compost Tip Distribution 59