Modern Restaurant Management

JANUARY 3, 2022

In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. QR Code Malware : This attack operates similarly to phishing by infecting any user’s mobile device with a virus that can then pull gigabytes worth of data from the device.

Customer Experience 553

Customer Experience Consumer Goods Mobile Ordering Customer Service 553

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JUNE 26, 2024

Customers want seamless interactions where their orders are taken correctly the first time. Guests also want to be engaged and well-informed throughout the ordering process. Guests also want to be engaged and well-informed throughout the ordering process. Are orders often inaccurate? What does that mean?

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

MARCH 2, 2023

Beyond the traditional criteria that need to be considered in delivering a satisfying CX, today’s consumer also has an expectation built around the freedoms enabled by mobility and mobile devices. Can they order goods or services from their phone? What is your payments strategy?

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

APRIL 11, 2024

Technological advancements such as self-ordering kiosks , mobile apps and tabletop devices empower customers to peruse menus, place orders, and settle payments conveniently. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 473

2024 Customer Experience Compost Loyalty Program 473

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Location Audits. 7shifts mobile restaurant communication tool. 7shifts mobile restaurant task management tool.

Franchising 370

Franchising Franchise Restaurant Law Document 370

Modern Restaurant Management

OCTOBER 19, 2022

That’s great for visibility and web traffic, but what about when a restaurant is looking to drive conversions (clicking to make an online delivery order, for example) or good old fashioned foot traffic? When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 474

SEO Social Media Website Management Online Ordering 474

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? It makes sense since shoppers can save time by purchasing gas, food and other items in one stop.

Customer Service 474

Customer Service Sustainability Fast Casual Customer Experience 474

Modern Restaurant Management

JANUARY 13, 2020

Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Other areas that are easy to automate with the right software solutions include: Online ordering with POS integration. Mobile phone manager alerts for voids and pricing event approvals. Employee scheduling.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

FEBRUARY 27, 2024

In terms of where they are searching, respondents mostly find brands’ online profiles on mobile apps like Google Maps (51 percent) and Facebook (49 percent) to be helpful and informative. “Now, they include online booking information, online ordering, reviews and Q&As to provide customers with a richer experience.

Online Ordering 472

Online Ordering Consumer Goods Customer Service Customer Experience 472

Modern Restaurant Management

FEBRUARY 7, 2020

Focus on UX — Both for Mobile and Desktop. This will be the foundation of the rest of your digital marketing strategy, so be sure to prioritise some of your resources on getting your website in order before making any other changes. Don’t forget about mobile search, either. Complete Your Google My Business Profile.

Mobile Ordering 361

Mobile Ordering SEO Customer Experience Online Ordering 361

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Check clean through periodic on-demand training, auditing and verification that procedures have been followed. A link to the full report can be found here. In 2019, 15.7 QSR Pivot.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

DECEMBER 11, 2019

E.g., robust data governance, data updates, system operations and controls are essential in preventing issues, notwithstanding any after the fact auditing and reporting on problem, with prevention being essential in today’s world where threats and regulations are constantly appearing.

Management 354

Management Management Food Food Safety 354

7 Shifts

DECEMBER 4, 2020

Updating your payroll records in case of an audit. Here are a few simple steps to make sure you do in order to prevent any tax issues when it comes to doing your payroll. Get tips in order Errors with reporting tipped wages are also a common way that restaurants get into tax trouble. Paying employees what they are owed on time.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 11, 2020

GFCO is the only gluten-free certification that holds companies and products accountable through audits, random product testing and process surveillance. All GFCO certification bodies are accredited to ISO 17065, ensuring they follow internationally established best practices for auditing and product certification.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Web Diner

JULY 4, 2025

Mobile ordering has moved from a trend to a necessity. Diners today aren’t just hoping for mobile-friendly experiences. If your restaurant’s mobile ordering isn’t fast, easy, and intuitive, customers won’t wait around. They’ll bounce, and likely order from a competitor. They expect them.

Mobile Ordering 36

Mobile Ordering Ordering Fast Casual Customer Experience 36

Lavu

NOVEMBER 29, 2024

Tools like AudioEye’s Color Contrast Checker can help you assess key areas like screen reader compatibility, color contrast, keyboard navigation, and mobile usability. Finally, track metrics like customer satisfaction, ease of navigation, order completion rates, and feedback from users.

2024 78

2024 Mobile Ordering Online Ordering Customer Service 78

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. There's a growing recognition that mobile apps alone cannot cater to all aspects of loyalty, paving the way for alternative solutions like kiosks and more integrated loyalty program structures.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Orders can also be made at the plaza within the complex, using QR codes placed on outdoor tables. OhWaiter Debuts. OhWaiter customers are provided with up to two tablets per location.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. to offer online ordering for Yogurtland guests. “Expansion through franchising was always part of our plan. " Wolfnights Looks to Grow. . "We're

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Future Food

MAY 29, 2025

It also offers robust support for online ordering, table management, and real-time reporting. Importantly, the system is iOS-compatible and mobile-friendly, giving operators flexible control over service flows and customer interactions. For fast-paced environments, it balances power and usability.

Hospitality 78

Hospitality Technology Food Safety Audits 78

Web Diner

MARCH 21, 2025

Our local SEO specialists conduct thorough audits to identify gaps in these ranking factors. Examine their websites for local optimization elements like neighborhood mentions, local schema markup, and mobile responsiveness. Ensure your website loads quickly and functions perfectly on mobile devices.

SEO 62

SEO Website Management Audits Mobile Ordering 62

Lavu

MAY 2, 2025

Steps to Implement : Input accurate allergen data, train staff, and regularly audit for compliance. Cloud-based systems like Lavu make it easier for restaurants to apply uniform allergen tags across all ordering platforms. Online ordering : Options to filter allergens on delivery platforms.

Allergens 78

Allergens POS Management Management 78

7 Shifts

MAY 15, 2023

Updating your payroll records in case of an audit. In conjunction with charge tips on checks, weekly payroll provides audit transparency regarding direct and indirectly tipped employees. Get tip reporting in order Errors with reporting tipped wages are also a common way that restaurants get into tax trouble.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Chowly

MARCH 7, 2025

Make every customer count Your digital presence needs to drive more orders and repeat business. Smaller, Digital-First Restaurants Are Taking Over Customers are ordering more takeout, delivery, and drive-thru, so restaurant spaces are shrinking. Speed things up QR codes, mobile ordering, and online menus keep things moving.

2025 45

2025 Mobile Ordering Online Ordering Audits 45

Lavu

MAY 2, 2025

KDS Integration : Streamline order preparation with allergen-specific alerts. With cloud-based platforms, restaurants can update allergen details in real time across all ordering channels. POS platforms that connect with kitchen display systems allow allergen information to flow seamlessly from the order process to food preparation.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

APRIL 17, 2025

Key benefits: Track customer behavior (order frequency, visit times). Pay attention to these critical data points to better understand your customers: Customer Behavior Order frequency Visit times Preferred items How to use it: Create personalized promotions and time them strategically. Create targeted promotions and loyalty programs.

POS 78

POS Loyalty Program Marketing Point of Sale 78

Black Box Intelligence

JUNE 4, 2025

From digital ordering and loyalty programs to back-of-house operations and real-time sentiment tracking, the most successful concepts treat technology as a guest experience multiplier. Best Practice #2: Audit your guest-facing and internal tech annually. Technology Trends Technology isnt just streamlining operations.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. This SEO tool helps you audit and optimize your website, analyze your competitors, and track your search engine ranking. Price: Free (7-day trial), Pro - $129.95/month,

2024 221

2024 Marketing Email Marketing SEO 221

Hot Schedules

OCTOBER 5, 2021

Responsiveness – Sometimes orders need to change on the fly. Comprehensiveness – Nobody likes having to make ad-hoc orders. As part of your process for managing food suppliers, your restaurant needs to conduct relationship audits, whether annually, bi-annually, or simply spot-checking each month. b3lineicon|b3icon-steak|?

Food Supply 137

Food Supply Food Mobile Ordering Hotels 137

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. She first served as senior internal audit analyst at Yum! The location is already offering online ordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Hot Schedules

OCTOBER 27, 2020

These are the core fundamental administrative areas that every small business needs to manage in order to function properly and minimize risk. There are PEOs in the market that are not IRS-Certified, which is an essential certification in order to provide you with the most accurate, compliant services. Employee benefits services.

Small Business 148

Small Business Employee Relations Mobile Ordering 2020 148

Crunchtime

FEBRUARY 7, 2024

As businesses grow and open more locations, developing these standard restaurant operating procedures (SOPs) becomes infinitely more critical in order to run an efficient and profitable business. Shift change: mid day, what work needs to be done in order to change over to a new team and help them be successful and ready for the next shift?

Operations 78

Operations Audits Cash Management Food Safety 78

Restaurant365

APRIL 14, 2020

Much of the typical food and beverage inventory in restaurants tends to have a relatively short shelf life, making accurate inventory numbers essential to run a functioning kitchen, make economical orders, and adapt to long-term trends. Schedule consistent restaurant food inventory audits in advance. Forecast demand.

Inventory 109

Inventory Delivery Management Management 109

Hot Schedules

OCTOBER 5, 2018

Once your employees opt-in with either the mobile or web app, they will be flagged in the Scheduler making it easy to offer additional shifts to your volunteers. Last minute changes and the associated reasons will be reflected in the Schedule Audit Report. This feature is available and ready to use today! Want to Learn More?

Document 94

Document Webinar Audits Mobile Ordering 94