ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Loyalty & Referral Programs: If your audience includes frequent diners, encourage repeat visits with rewards programs or discounts for referring friends.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

FEBRUARY 1, 2022

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. Get your digital ducks in a row: Your app, loyalty program, and digital ordering solution are just as important as when restaurants were closed.

Fast Casual 493

Fast Casual Dine-in Casual 2022 493

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. If so, you’re not alone.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 27, 2025

In this article, youll learn: The 10 KPIs for online food delivery every restaurant should monitor Why these metrics matter to your business How to track and improve them Lets dive into the KPIs that can make or break your online delivery strategy. For example, train kitchen staff to prepare orders in the order they were received.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

MARCH 11, 2022

These co-marketing initiatives could tie in-game accomplishments to QSR brand offers and rewards, like purchasing points or other loyalty incentives. Food can be integrated into other virtual experiences and coupled with promotions and loyalty programs to drive sales and data collection. Final Thoughts.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Restaurant Business

JUNE 17, 2025

Photo: Shutterstock Made-to-order food, value offerings, loyalty programs. Increasingly, however, they are becoming the hallmarks of convenience-store foodservice programs. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips?

Food 193

Food Fast Casual Leadership Loyalty Program 193

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. To learn more about restaurant branding, check out our article, Restaurant Branding 101 , to get started.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 28, 2025

With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. You can gather emails, send personalized promotions, and build loyalty programs to encourage repeat business. A direct system also means you own the customer relationship.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

The Rail

NOVEMBER 1, 2024

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. From cloud-based tools to smart IoT sensors, technology is revolutionizing how restaurants relocate. Virtual reality (VR) technology makes this transition easier.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. In other words, it means providing services to individuals through digital platforms and technology. Virtual hospitality could also lead to more streams of revenue.

Hospitality 449

Hospitality Customer Experience Loyalty Program Customer Service 449

ChowNow

MARCH 14, 2025

A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Leverage restaurant technology, such as POS systems and financial analytics tools, to gain deeper insights into spending and revenue trends.

Operations 195

Operations Management Management Front of House 195

ChowNow

MAY 23, 2025

In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Promote it in-store, on social, and in your packaging.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Social Hospitality: Restaurants

AUGUST 13, 2020

This includes leading technologies and best practices that put smiles on the faces of modern customers. While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. Recognize the Impact of VoIP Technology.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. According to Metrobi , Loyalty program members visit restaurants 20% more frequently than non-members. In this article, we look at why rewards matter and how to go about setting a program up. How can you stand out?

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. It can be stressful to manage a growing catering business without relying on technology. We hope this brief guideline helps you build a framework for your catering program to move forward.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

ChowNow

MARCH 21, 2025

In this article, youll learn: How food delivery aggregators work and why theyre valuable. Many restaurants are also looking for ways to reduce their reliance on third-party apps and build stronger relationships with customers through direct online ordering and loyalty programs.

Delivery 195

Delivery Operations Food Online Ordering 195

ChowNow

MARCH 20, 2025

Many of these issues come down to outdated processes, disconnected technology, and a lack of real-time insights. To learn more about order aggregation, read our article on How to Simplify Order Management Across Multiple Platforms. Loyalty isnt just about great foodits about staying on a guests radar.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Perfect Daily Grind

JUNE 9, 2025

You may also like our article on the future of espresso machine technology. How prosumers are driving technological innovation The burgeoning prosumer market has been a major driving force behind innovation in both professional and home coffee machines. Meraki ’s Kickstarter campaign raised US $1.8

Equipment 160

Equipment Café Innovation Consumer Goods 160

Social Hospitality: Restaurants

DECEMBER 1, 2019

Technology can help, as long as it is the right technology ( the stats don’t lie ). Here are the top technologies you can utilize to improve your restaurant business. Here are the top technologies you can utilize to improve your restaurant business. Technologies for Restaurant Management.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. View All Articles by This Author Want breaking news at your fingertips? Eater reported that he later sued his ex-wife for damaging his reputation.

Fast Casual 146

Fast Casual Leadership 2025 2024 146

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™ The hashtag for this program is #BetterTogetherCHART.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Goliath Consulting

APRIL 19, 2019

According to an article from eater.com, cashless payments can save an average of seven seconds in deposit transaction time. They are then able to better serve customers by incorporating appropriate apps, online purchase opportunities, and loyalty reward programs. Finally, technology is not fail-proof.

Loyalty Program 262

Loyalty Program Reference Customer Service Customer Experience 262

Goliath Consulting

DECEMBER 6, 2020

Other ways meal kits are being delivered are through meal kit technology platforms such as Dailykit (7, 8) and through open marketplaces where high-end restaurants can sell meal kits to customers via intermediary companies such as Chef Meal Kits (9). Customer loyalty and rewards mean everything in this new information-driven age.

2021 286

2021 Mobile Ordering Food Food Safety 286

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Lavu

MAY 23, 2025

Whether you’re a first-time entrepreneur or expanding into the deli space, this article will help you start strong. One technological element to focus on is your point-of-sale (POS) system. However, the process is often more technical. The business infrastructure you invest in can help you launch your business smoothly.

2025 78

2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Goliath Consulting

FEBRUARY 25, 2020

Gen Z, according to Chicago-based research and consulting firm Technomic Inc, is a generation “on the move that strongly prioritizes speed of service, technology, and having what they want, when they want it” (2). Integration with technology is going to be the key to attracting this generation. Offer connections.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Restaurant Engine

MARCH 12, 2025

In this article, we look at how you can leverage AI tools to optimize your restaurants marketing in 2025. AI Streamlines Loyalty Programs Do you have a customer loyalty program? A loyalty or reward program is essential for increasing customer retention and driving repeat business.

2025 52

2025 Marketing Loyalty Program Email Marketing 52

Next Restaurants

JUNE 4, 2024

This is where technology steps in as a game-changer. From personalized marketing strategies and efficient reservation systems to digital loyalty programs and real-time feedback mechanisms, restaurants of the 21st Century have an array of technological tools at their disposal to foster stronger connections with their customers.

Technology 78

Technology Loyalty Program Social Media Customer Experience 78

Lavu

JUNE 13, 2025

This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. This fosters customer loyalty and allows restaurants to gather valuable data and insights to inform their business strategies. You read that right.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Social Hospitality: Restaurants

JULY 5, 2019

Test Loyalty Programs. Reward existing customers with loyalty programs and offer incentives for return visits. Restaurants that use loyalty programs and send SMS campaigns often see a repeat customer rate of 80% and above (for online orders on own platforms). Give them a referral bonus to reach more people.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

The Restaurant Times

FEBRUARY 16, 2021

Technology and automation, once considered an additional expense, has now become a necessity in the F&B industry. Technology and automation have helped restaurants transform in the way how they operate and thrive in the new connected and contactless era. 6 Technology Trends For Restaurants In 2021. Contactless Payments.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Today, we list the must-have technologies for food trucks. Help your guests ease through your food truck experience with fast card technology. Food Safety Technology.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Mad Mobile

JUNE 26, 2024

Customer loyalty is essential to running a successful business. A strong customer loyalty program should utilize the three Rs: Rewards, relevance, and recognition. But customers also want to feel recognized, and your restaurant loyalty program can provide the acknowledgement they crave.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

The Restaurant Times

NOVEMBER 23, 2020

According to a report on the Restaurant Industry & Market Evolution, 40 percent of restaurant operators said that they are willing to invest between 10-20 percent of their revenue in technology. Choose a restaurant order taking software that seamlessly integrates digital wallet services, loyalty programs, etc.,

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111