Modern Restaurant Management

APRIL 20, 2022

This is what we discuss in this article. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Running a robot is likely cheaper than employing a full-time employee, or at least it will be. Present Staffing Issues at Restaurants.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. Being a cook is an emotional powder keg.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Social Hospitality: Restaurants

MARCH 27, 2020

Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. There’s still an audience out there that will eventually re-engage with your brand; the key is to connect with them. Then, watch market trends related to your industry and your destination. Consider Your Employees.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

JUNE 28, 2021

In my last article I talked about how busy our restaurants will be. Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. The more that people go out, the greater the expectations will become. Everyone walked out.

Customer Service 465

Customer Service Reservations Specials Training 465

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Check out the list of laws you’ll need to follow and which fees you could face for violating them in our ebook, Restaurant Fair Workweek Law: An Overview.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

The Rail

APRIL 30, 2025

From the considerations that range from creative applications worth trying out to the potential risks involved with the technology, restaurant owners can thoughtfully adopt a strategy that sets the foundation for success. One Forbes article by a panel highlights the many risks related to AI use, specifically in the realm of digital marketing.

Marketing 130

Marketing Social Media Online Ordering Waste 130

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks. How You Can Help Them. When to Move On.

Employee Relations 335

Employee Relations Take-out Customer Experience Operations 335

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional. If your direction is planned out then work can be, and will be, enjoyable and rewarding.

Kitchen Safety 413

Kitchen Safety Back of House Front of House Food Safety 413

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Employee turnover rate. Time to break that out again.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

MAY 30, 2025

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Also, keeping employees in a high-turnover business continues to be difficult, with QSRs requiring competitive wages and benefits to secure employees.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 348

Leadership Employee Relations Front of House Training 348

Modern Restaurant Management

MAY 12, 2020

When you find a space that’s perfect, you want to jump in and get moving on the build-out. Pitfall #1: Signing a lease without negotiating the build-out terms. Before signing anything, you must make sure you can get the restaurant build-out you want. Will the build-out affect the utilities of other building tenants?

Restaurant Law 433

Restaurant Law Equipment Hiring Design 433

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. I was fresh out of university. We opened the store when I was 22 years old. was a pain. “I

Operations 370

Operations Book Small Business Communication 370

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. Who are the plaintiffs/central players in the lawsuit? She received a starting salary of $50,400.

Influencer 333

Influencer Social Media Employee Relations Website Management 333

Culinary Cues

JULY 19, 2022

As chefs, we have a responsibility to involve young cooks in those experiences, repeat them frequently enough so that it sinks in, encourage them to reflect on those experiences, take them apart and put them back together, and assess how they fit (good, bad, or indifferent). PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Training 447

Training Presentation Employee Relations Article 447

Social Hospitality: Restaurants

MAY 6, 2020

The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. “The bites are baked just right; choose a dip then take a sip! Eating out has changed and consumers are looking for a safer, contactless dining experience. NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

EATER

AUGUST 10, 2021

Restaurant owners have, for months now, been quoted in articles and TV news hits decrying the ongoing labor shortage, blaming the enhanced unemployment benefits enacted during the pandemic for disincentivizing returning to work. These companies could certainly afford to pay their line-level employees higher wages to entice them back to work.

Front of House 261

Front of House Back of House Employee Relations Small Business 261

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. Reach out to those in need and engage in genuine conversation.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JULY 15, 2020

Taking a look back at the "Top Foods of the Year" in Grubhub's 2018 and 2019 Year In Food Report, we found that many of the past favorites are still trending in 2020. 38 percent dined out in the last two weeks – up 2 percentage points from the previous issue (two weeks prior). Take-out/delivery.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

SEPTEMBER 27, 2023

Why do we remember this line and what significance might it imply in relation to work in a kitchen? We all experience this throughout our time on this planet – so that one line is relatable – it represents each of us. So, let’s take inventory. Wholesale change is needed in this area.

Employee Relations 449

Employee Relations Fine Dining Training Communication 449

Goliath Consulting

APRIL 7, 2021

Severely* impacted businesses can now also take advantage of both PPP Loans and ERC stimulus programs. What is the Employee Retention Tax Credit? See full IRS article here: [link]. For wages paid between 3/12/2020 and 1/1/2021: the maximum credit a business can claim is 50% of eligible wages, up to $5,000 per employee.

Employee Relations 221

Employee Relations Small Business 2021 2020 221

EATER

APRIL 21, 2022

The chocolate chips, Wyman points out, is ”the only highly successful food product that was made just for a specific recipe.”. In fact, Wyman found a 1970s article in which Wakefield told a reporter that she came up with the recipe on a flight home from Egypt.

Back of House 261

Back of House Point of Sale Employee Relations Take-out 261

7 Shifts

DECEMBER 2, 2022

Figuring out the concept is hard enough. The name should be the priority for those starting to build a restaurant , but the name is a huge factor you should not take lightly. Utilize the skills taught in this article to give your restaurant the best name it can have. You have a team of partners, employees, and colleagues.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Sling

APRIL 5, 2021

In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. Which do you give your employees? Yes, there may be a time when bad behaviors or results need to be pointed out, but for the most part, you can attract more flies with honey. 8) Reward Great Work.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

Modern Restaurant Management

NOVEMBER 21, 2023

In recent years, the food service industry has witnessed a growing emphasis on sustainability and energy efficiency, making it imperative for restaurant owners and managers to seek out energy consumption curtailment strategies while ensuring a pleasant and comfortable atmosphere for their patrons and staff.

Equipment 294

Equipment Outdoor Sustainability Employee Relations 294

Social Hospitality: Restaurants

MAY 18, 2020

Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees Your employees, especially those who are in direct touch with clients, are the faces of your business. The employees who work in the background are also important.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Perfect Daily Grind

MARCH 15, 2023

You may also like our article on career progression for specialty coffee baristas. Why are Starbucks employees unionising in the US? In 1985, employees at the Seattle roastery and warehouse, as well as workers at some of the city’s coffee shops, first voted to unionise with the United Food and Commercial Workers (UFCW) Local 1001.

Employee Relations 206

Employee Relations 2023 2022 2004 206

EATER

MAY 26, 2021

Cars of the era average about 14 mpg, but 20 miles out, you notice you’re running low on gas, around Ashland, a 19th-century resort town that’s home to Randolph-Macon College. The car isn’t the only one on empty; your driving party is famished too. Between 1911 and 1925, the number of cars in the world jumped from about 600,000 to 17.5

Back of House 329

Back of House Advertising Travel Small Business 329

Sling

OCTOBER 20, 2024

In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. It all depends on the needs of your business and the availability of your employees. But the management experts at Sling are here to help. to 5 p.m.).

Management 148

Management Management Employee Relations Hiring 148

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146