ChowNow

MAY 16, 2025

Understanding what customers order, when they order, and how often is an untapped goldmine of information for restaurant operators. Using that data can help you answer questions like: Are we pricing our bestsellers too low or overpricing items customers arent buying? What do repeat orders say about our customer preferences?

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

ChowNow

MARCH 21, 2025

On the other hand, when you know exactly who your ideal customers are, you can craft an experience that resonates with customers on a deeper, emotional level, creating a connection that will keep them coming back for years. In this article, you will learn: How to define your restaurants target market to guide your business decisions.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Too high, and youll drive customers away. Your menu pricing needs to match the experience youre offeringand what your customers are willing to pay for it.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JULY 13, 2020

It learns from data gathered it in its own environment to help businesses make better decisions to drive top and bottom line growth. Now, how are small to mid-size restaurants supposed to compete in an industry notoriously known for slim margins? Preventing customer indecision. Telling the customer what to do next.

Customer Experience 596

Customer Experience Food Safety Food Supply Technology 596

ChowNow

FEBRUARY 19, 2025

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Between a busy service, tight schedules, and our natural human tendency to resist change, its no surprise that getting everyone on board can be a challenge.

Training 195

Training Online Ordering Customer Service Reference 195

Modern Restaurant Management

MARCH 31, 2020

In some ways, you’d be correct: choosing the right partners for your business is very important when it comes to ensuring security. Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. Choosing Vendors.

Website Management 509

Website Management Retail Small Business Online Ordering 509

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

ChowNow

MARCH 20, 2025

In this article, youll learn: How menu management software streamlines menu updates and eliminates manual errors Why outdated or inconsistent menus can impact customer satisfaction and revenue Key features to look for when choosing the right software for your restaurant Lets explore why every restaurant needs menu management software.

Menu 195

Menu Management Management Online Ordering 195

ChowNow

MARCH 28, 2025

AI is no longer just a buzzword, its a reality that is reshaping how restaurants operate, interact with customers, and make decisions. From automating routine tasks to enhancing customer experiences, AI is revolutionizing the restaurant industry in ways that were unimaginable just a few years ago.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. From improving your Google listing to leveraging customer reviews, these tips will show you how to boost your visibility and drive more traffic to your restaurant. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 2, 2020

. “As we all know, the restaurant industry has been devastated by the economic impact of the coronavirus crisis, with employees across the nation out of work due to forced business closures,” said Rob Gifford, the Foundation’s president. ” NCR wants to help its restaurant customers during this difficult time.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. They might also need to get used to different equipment or even a new style of service.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

7 Shifts

APRIL 3, 2020

So here’s the question a lot of restaurateurs are asking: how do you start drastically cutting expenses to give your business the best chance of recovery? Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

MARCH 25, 2020

Yelp , in partnership with GoFundMe , is announcing a new, fast and simple way for independent businesses to accept donations through their Yelp pages. Donate to a Business Directly from Yelp : GoFundMe fundraisers will automatically appear on Yelp pages for restaurants, nightlife, beauty and fitness & active life businesses.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

7 Shifts

AUGUST 18, 2024

New Bar Options You'll need to decide on the exact business structure. However, it can be expensive and you may not have as much control over the business. This could be a good choice if you find a business that is already established and has a loyal customer base.

Bar 370

Bar License Email Marketing Customer Service 370

Goliath Consulting

APRIL 19, 2019

Going cashless can afford restaurants the opportunity to process transactions quickly, which keeps lines moving during busy hours and shortens ticket times. According to an article from eater.com, cashless payments can save an average of seven seconds in deposit transaction time. Customer Orientation.

Loyalty Program 262

Loyalty Program Reference Customer Service Customer Experience 262

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

ChowNow

JULY 17, 2024

An operations plan is a crucial component of your restaurant’s business plan. In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Server: Take orders, serve food and beverages, and provide customer service.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Harbor Touch

MARCH 2, 2025

The Internet of Things (IoT) isnt just a buzzword; its changing how restaurants run, from keeping customers happy to making life easier for you and your team. Modern restaurants are using AI-driven answering services to tackle questions fastthink dietary needs, reservation updates, or specials of the day. Thats AI at work.

Communication 78

Communication Operations Back of House Inventory 78

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Looking for new ways to develop and expand your business in 2020? Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one?

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Parking lots near business centers and other profitable pre-pandemic spots suddenly dried up. Reading Time: 5 minutes. The short answer is YES.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. of ADP customers saying the platform keeps them more compliant than their previous payroll provider. Square POS App.

Management 195

Management Management Operations Point of Sale 195

Lavu

FEBRUARY 21, 2025

Quick Answer for Lavu Vs Square: Lavu is built for restaurants and is ideal for full-service restaurants with complex needs, offering advanced features like dual pricing , contactless payments, payroll, kitchen display systems, real-time inventory tracking, and 24/7 support.

POS 78

POS Customer Service Small Business Inventory 78

7 Shifts

SEPTEMBER 28, 2020

Cleaning server duties Cleaning is critical to passing health inspections and making your restaurant appealing to customers. It's important to build small cleaning tasks into the duties of a server so that the restaurant stays neat throughout a busy day of service. Don't forget to assign opening and closing duties.

FOH 195

FOH Management Management Cash Management 195

BNG Point of Sale

APRIL 14, 2021

Running a small business requires a tight eye on profits. Whether you run a single location, a multi-location business, or even a mobile business, avoiding unnecessary fees should be part of the game plan. In this article, we cover fees to keep an eye on and how to save more on your processing fees.

POS 98

POS Point of Sale Customer Service Pricing 98

SpotOn

JULY 9, 2024

Among the newly recognized "Big 4" cloud-based POS systems for restaurants—Toast, Square, Clover, and SpotOn—SpotOn is the undisputed leader in Quality of Support and Ease of Use. Everyone I have spoken with at SpotOn genuinely seems happy and eager to help make my business thrive.“

Point of Sale 115

Point of Sale 2024 Email Marketing POS 115

Rocket Fuel

NOVEMBER 13, 2024

In this article, we’ll take a look at what EWA is, why it’s important to your employees, and how restaurant owners can partner with experts to make EWA implementation relatively fast and simple. Finally, it’s important to note that EWA providers do not charge restaurants for this service. How does earned wage access work?

Employee Relations 52

Employee Relations Front of House Back of House Franchise 52

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Following these steps, you can create a marketing strategy suited to your business needs.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Cheetah

SEPTEMBER 29, 2020

A Point-Of-Sell system (POS) is the main hub of any restaurant. This means you want a POS system that is seamless and faultless and lets you focus on the day-to-day aspects of running a restaurant. It was hard enough to choose a POS system provider that’s right for your restaurant before Covid-19. All POS Systems Overview.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Restaurant Engine

APRIL 9, 2025

In this article, we look at managing your online reviews and how to turn feedback into positive outcomes. These reviews influence your customers choices of where to eat in your hometown more than traditional advertising. You want to do this to set your business information and respond to reviews.

Management 52

Management Management Website Management Email Marketing 52

BNG Point of Sale

SEPTEMBER 7, 2021

How To Improve Restaurant Service and Win Back Customers . Before entering a restaurant, most customers and restaurant guests already have certain assumptions and expectations in mind. Customers rely on restaurants for good service and great guest experience, which includes tasty food and the type of service attached to it.

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

SpotOn

SEPTEMBER 24, 2024

If you run a small business, email marketing continues to be one of the most effective ways to connect with your customers and drive sales. It provides the ability to build stronger relationships by delivering targeted and personalized messages based on your customers—and why they love your business.

Small Business 52

Small Business Email Marketing Loyalty Program Point of Sale 52