ChowNow

JANUARY 30, 2025

It communicates your purposewhy your restaurant exists, what makes it unique, and what emotional connection you want to build with your customers. This includes your: Logo Color palette Typography These elements all work together to communicate your personality and values. What similarities do all your customers have in common?

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

MARCH 14, 2025

Small details, like remembering regular customers preferences or handling complaints with grace, can turn a one-time diner into a loyal regular. Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks.

Operations 195

Operations Management Management Front of House 195

Harbor Touch

MARCH 2, 2025

Thats what smart communication tools bring to the table. Smart communication tools step in to lighten the load. Its a small gesture that goes a long way, turning one-time diners into regulars who cant wait to come back. The post How Smart Communication Tools Enhance Restaurant Operations appeared first on.

Communication 78

Communication Operations Back of House Cash Management 78

The Rail

NOVEMBER 1, 2024

By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. That makes it easy to continue business operations as you move.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. In this article: How do you handle inventory management to keep the bar always adequately stocked? How would you respond to a situation where the bar is short-staffed during a busy shift?

Bar 195

Bar Management Management Hiring 195

Perfect Daily Grind

JULY 13, 2025

However, following a record high for global coffee prices in February 2025, what was once viewed primarily as a “social project” rapidly became an essential, smart business strategy. You may also like our article on why direct trade is about more than ethical business practices.

Pricing 118

Pricing Supplies 2025 Consumer Goods 118

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Perfect Daily Grind

MAY 25, 2025

You may also like our article on how automation can make the coffee sector more productive. While this decision allows businesses to have more control over their supply chains, it also comes with a number of crucial factors to consider before making the transition.

Café 143

Café Pricing Management Management 143

Perfect Daily Grind

JULY 15, 2025

The most successful coffee businesses understand that skilled, passionate staff are not just an asset – they are the foundation of survival and growth in today’s challenging environment. You may also like our article on how to kickstart a managerial career in coffee. Keeping a customer-centric approach is key to staying agile.

Hiring 81

Hiring Customer Service Customer Experience Communication 81

ChowNow

MARCH 19, 2025

Repeat business is what drives real growth, yet many restaurants struggle to keep takeout diners coming back. The Growing Role of Takeout in Restaurant Success Takeout has evolved from a secondary service into a core business model. But getting customers to order once isnt enough.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Food Order 195

Modern Restaurant Management

MAY 30, 2025

Growth Drivers in the United States Fast Food & Quick Service Restaurants Market Growing Demand for Convenience and On-the-Go Eating The busy lifestyle of American consumers has driven the need for quick and convenient meals. Inflation, supply chain issues, and increased wages due to staffing shortages have driven up operational costs.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Perfect Daily Grind

MAY 28, 2025

Rising costs for green coffee, energy, shipping, labour, and equipment are placing significant pressure on businesses. Understanding what drives these price changes, how coffee consumers are responding, and what alternatives exist is essential for businesses aiming to remain sustainable in a volatile market. Kirk echoes this sentiment.

Retail 82

Retail Pricing Café Consumer Goods 82

ChowNow

APRIL 25, 2025

Building a restaurant email marketing list might be the single most underrated move an operator can make to grow their business. Start simple: place small signs or table tents near the register or on each table with a QR code that links to your sign-up form.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

Perfect Daily Grind

JULY 20, 2025

From small independent specialty coffee shops to larger chains, the vibrant green tea powder is taking over menus. You may also like our article on whether green tea contains more caffeine than coffee. From small specialty coffee shops to bigger chains, many are serving matcha drinks. Matcha is having its moment. Enjoyed this?

Café 90

Café Beverage Point of Sale Consumer Goods 90

Culinary Cues

FEBRUARY 27, 2025

Never doubt that a small group of thoughtful, concerned citizens can change the world. Here are some that have, in the past, been posted on my office door when I was a chef and later as an educator. They continue to be a resource for me when I need a boost and hopefully may serve you as well. Indeed, it is the only thing that ever has.

Consumer Goods 292

Consumer Goods Presentation Leadership Dine-in 292

ChowNow

APRIL 25, 2025

In this article, you will learn: How to define your brand identity and mission statement How to create a visual and verbal brand strategy that feels cohesive across every customer touchpoint How your brand will build a loyal customer base that lasts for the long haul Lets get started with why you should give branding the attention it deserves.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Perfect Daily Grind

JUNE 1, 2025

You may also like our article on why roasters and coffee shops need to strategise menu pricing. Why coffee prices and business costs are rising The surge in the C price over the last two years signifies a long overdue change in the coffee industry. Simultaneously, business operating costs are increasing across the board.

Point of Sale 93

Point of Sale Pricing Equipment Cash Management 93

Perfect Daily Grind

MAY 29, 2025

You may also like our article on what the coffee industry thinks about the “evolved” Q grader programme. Roasters and cafés display their logos in shop windows to communicate to consumers and other industry professionals that they prioritise quality and adhere to high standards.

Education 99

Education Certification Events Consumer Goods 99

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Apicbase

JULY 11, 2025

The consequence is that hospitality businesses get locked into outdated systems. In this article, I’ll break down the blueprint that leading foodservice companies are using to rebuild their tech stacks. They only need to manage the connections between your core platforms and your data lake or warehouse, one per business domain.

Allergens 52

Allergens Cash Management Point of Sale Inventory 52

Lavu

JUNE 13, 2025

This article breaks down the top seven benefits of going cashless and how making the switch can boost efficiency and profitability in your restaurant. If you think the business cashless trend is crazy, you’re not alone. Of course, it’s essential for most businesses to accept cash payments in some situations.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Sling

MAY 15, 2025

If your business is open for more than 10 hours a day, chances are you’re going to need to schedule some type of shift work. And how can you set up shift scheduling for your business? The management experts at Sling answer those questions and more in this article. How does that affect you as a business owner or manager?

Website Management 117

Website Management Small Business Restaurant Law Customer Service 117

Restaurant Business

JUNE 17, 2025

It will allow DoorDash to help restaurants grow their on-premise business by turning reservations data into targeted marketing opportunities. Morgan Global Technology, Media and Communications Conference last month, according to an AlphaSense transcript. It’s not clear just how large that business is today. billion last year.

Leadership 182

Leadership Advertising Reservations 2025 182

7 Shifts

NOVEMBER 15, 2024

In this article: Can you tell us about your previous experience in restaurant management? How do you stay organized during busy shifts? How do you stay organized during busy shifts? Organization skills are critical in a busy kitchen, where orders can stack up and every minute counts. Team communication is also key.

Back of House 195

Back of House Management Management Operations 195

Go Hire- Restaurants

JULY 15, 2025

Texting quickly becoming the go to way to communicate with employees, job seekers and customers because 95% of text messages are opened and 37% of text messages are returned in 12 minutes. This means text messaging speeds up the communication process. Job seeker must still provided consent and still have the right to opt-out.

Recruiting 52

Recruiting Advertising Webinar Consumer Goods 52

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Solicit Customer Reviews – They Are Like Love Notes for Your Restaurant.

Marketing 553

Marketing Email Marketing Website Management Social Media 553

Modern Restaurant Management

MARCH 31, 2020

In some ways, you’d be correct: choosing the right partners for your business is very important when it comes to ensuring security. In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack. Well, there are two main factors to consider.

Website Management 509

Website Management Retail Small Business Online Ordering 509

Goliath Consulting

JUNE 15, 2021

And in a system as large as the US Food System, small changes produce a proportionally larger domino effect, where “one occurrence triggers a chain of subsequent events” with the potential to bring the overall structure down (1). Many farming businesses, including crop producers, require specific types of labor to perform their tasks (2).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

NOVEMBER 25, 2019

In this article we’re going to look at five marketing mistakes that many restaurant owners make and show you how to avoid falling into the same traps yourself. When you refuse to promote your business with social media marketing, you're missing out on the significant impact that this can have for your restaurant.

Social Media 440

Social Media Marketing Customer Experience Consumer Goods 440

Culinary Cues

JANUARY 3, 2023

I have long embraced this philosophy when it comes to restaurants, but it also can apply to any business. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. Over 800 articles about the business and people of food).

Hospitality 467

Hospitality Customer Experience Customer Service Small Business 467

Culinary Cues

FEBRUARY 1, 2021

I am optimistic in the ability of the restaurant business to recover and shine, to bring people together once again, to return to a position of central to the life of neighborhoods, and optimistic that this business of food will provide wonderful careers for cooks, chefs, service staff, bartenders, managers and owners – THIS WILL HAPPEN.

Small Business 446

Small Business Front of House Customer Service Communication 446

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper.

Operations 370

Operations Book Small Business Communication 370

Modern Restaurant Management

JULY 6, 2020

All restaurant businesses face these risks, even those with a dedicated human resources staff. However, the risks are further amplified for many small and independent restaurants that are navigating the employment law web alone without the benefit of experienced human resources professionals. Why Compliance Matters.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Here are four strategies you can use in your existing catering business to gain a competitive edge in the crowded catering landscape. Take some time to explore what you can achieve as a business.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Sling

MARCH 26, 2022

It can also cause ripples throughout your business as a whole. You can avoid this negative impact by making employee retention a cornerstone of your business strategy. Do they exhibit the same ethics that you prize in your business? 8) Communicate And Listen. Some team members may wonder if their job is on the line.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Who can blame you for wanting a small slice of such a big market? And, a failure to deliver that will reflect poorly on your business.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. That includes general business terms , such as capital, gross, net, and — perhaps most important — profit margin. In business , margins are usually expressed as a percentage. But what exactly is a profit margin? Why is it important?

Small Business 145

Small Business Cash Management Customer Service Inventory 145