Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

ChowNow

FEBRUARY 21, 2025

While these platforms do bring in orders, they also come with the price of high commission fees, loss of customer data, and a weaker connection between you and your guests. Its up to you to educate them on the impact and show them why ordering direct makes a difference. But how do you get diners to change their habits?

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale 2025 251

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Fast forward to 2022.

Food 474

Food Food Safety Front of House Fast Casual 474

ChowNow

APRIL 25, 2025

In this article, you will learn: How to define your brand identity and mission statement How to create a visual and verbal brand strategy that feels cohesive across every customer touchpoint How your brand will build a loyal customer base that lasts for the long haul Lets get started with why you should give branding the attention it deserves.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Social Hospitality: Restaurants

FEBRUARY 25, 2021

Mobile Menus. Everything you do should funnel customers towards your mobile menu to encourage takeout orders. If your mobile experience is poor, you’re building your digital marketing on a shaky foundation. Pull up an online order form. Pay the bill on a mobile device. Redirect to your website. Review Sites.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Real-time order tracking.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Social Hospitality: Restaurants

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Good customer communication is another vital pillar of long-term success in this industry. At the same time, they elevate security on the premises.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

AUGUST 22, 2023

In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today. They streamline communication and free up staff while reducing wait time for customers. Why Isn’t AI a Magic Bullet?

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Customers can also continue to leverage the Company’s e-commerce portal SGProof.com in markets where available for online ordering and self-service.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. was a pain.

Operations 370

Operations Book Small Business Communication 370

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Effective Communication. COVID-19 is redefining jobs (1). Conclusion.

Leadership 348

Leadership Employee Relations Front of House Communication 348

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. When the server initially comes to the table, drinks should be ordered. Within ten minutes of ordering the drinks, food should be ordered.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Customers should experience your brand consistently whether they’re on social media, a mobile delivery app, your website or in your restaurant.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

7 Shifts

DECEMBER 15, 2021

In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Management 370

ChowNow

FEBRUARY 27, 2024

In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Here are some tips and tools to help you get started.

Marketing 195

Marketing Mobile Ordering Email Marketing Online Ordering 195

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Social Hospitality: Restaurants

AUGUST 25, 2019

C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important. Read on to learn more. and Ed say.

Technology 200

Technology Online Ordering Mobile Ordering Kitchen Safety 200

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Goliath Consulting

FEBRUARY 16, 2021

These benefits could include a safe work environment, proper enforcement of social distancing and mask-wearing; they could also include paid leave, flexibility to communicate and schedule shifts via a mobile device, as well as stability (7). Here are some tips on streamlining your hiring process. Easy Scheduling. Always be Hiring.

Recruiting 195

Recruiting Hiring Communication Mobile Ordering 195

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Toast Order & Pay. Look no further than Toast Order & Pay. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

MBB Hospitality

DECEMBER 22, 2024

Restaurant online ordering has emerged as a crucial aspect of the food service industry, reshaping restaurant operation strategies and fostering growth in restaurant delivery services. This article explores how online ordering is advancing and highlights the key concerns for businesses aiming to stay competitive.

Online Ordering 52

Online Ordering Ordering Front of House Customer Service 52

Social Hospitality: Restaurants

FEBRUARY 25, 2021

Mobile Menus Your online menu is the crux of your restaurant’s digital marketing efforts. Everything you do should funnel customers towards your mobile menu to encourage takeout orders. If your mobile experience is poor, you’re building your digital marketing on a shaky foundation.

2021 150

2021 Social Media Mobile Ordering Online Ordering 150

The Restaurant Times

FEBRUARY 14, 2021

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Providing online food ordering is also considered a proven restaurant marketing strategy that tends to increase its revenue, sales, and profit margin. How To Enhance Customer Loyalty By Customizing Your Online Ordering System.

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

Perfect Daily Grind

APRIL 4, 2023

You may also like our article on why more producers don’t market their own coffee. Therefore, it’s essential that roasters and coffee shops are able to bridge the gap between producers and consumers in order to communicate these attributes more effectively. Kosta Kallivrousis is the Sales Manager at Algrano in the US.

Consumer Goods 174

Consumer Goods Sustainability Email Marketing Café 174

Sling

SEPTEMBER 23, 2019

In this article, the experts at Sling reveal 10 effects of working night shifts and how to combat them. Working the night shift means working against your body’s natural inclination to turn off certain key functions like consciousness and mobility. A time clock that allows employees to clock in and out using their mobile devices.

Mobile Ordering 141

Mobile Ordering Tip Distribution Website Management Communication 141

The Restaurant Times

JULY 14, 2020

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin. Create A Well-designed Website/App.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

The Restaurant Times

JUNE 29, 2020

In this article, we will provide some useful marketing tips and measures that you must utilize to bring in more business for your cloud kitchen in Saudi Arabia. . A well-established website that enables online ordering for a cloud kitchen business is essential for generating more orders and widening your brand’s online presence.

Email Marketing 98

Email Marketing Loyalty Program Marketing Mobile Ordering 98

Restaurant Engine

JULY 22, 2020

In this article, we’re going to tell you how and give you some tips. When building or refreshing your restaurant website, keep the following things in mind: Know what you want to communicate with website visitors. Your online menu is key so customers can order online. Ensure that people can order food from you online with ease.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

Sling

OCTOBER 17, 2021

As more and more businesses incorporate remote and virtual employment options into their workflow, mobile workforce management becomes essential for continued success. What Is Mobile Workforce Management? Mobile Workforce. Mobile work is a broad category of activity performed anywhere other than on your business’s property.

Management 78

Management Management Mobile Ordering Communication 78

The Restaurant Times

JUNE 9, 2020

In this blog article, we include the following: . Ways to communicate your restaurant closure with staff. The ideal employee management software should be able to give you essential data and reports including the number of orders upsold, the frequency of and successful deliveries per employee, and the hours worked by each employee.

Mobile Ordering 81

Mobile Ordering Communication POS Delivery 81

The Restaurant Times

SEPTEMBER 30, 2021

What kind of software suits best for your restaurant and what you should take into consideration when buying a restaurant software is what this article will help you understand better. . It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing. Source: FinancesOnline.com.

Management 98

Management Management Cash Management Mobile Ordering 98

Izettle

SEPTEMBER 1, 2020

In this article we identify the first thing you should be thinking about – safety. Order a contactless card reader for just £29. A contactless payment – sometimes described as a NFC (Near-field Communication) payment – is a fast and secure method for people to buy products and services using their debit, credit, or smartcard/chip card.

Mobile Ordering 98

Mobile Ordering Online Ordering Point of Sale Small Business 98

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 98

POS Ordering Online Ordering Mobile Ordering 98

Lavu

MAY 9, 2025

In this article, well explore the top 10 restaurant management software integrations that can help your business run smoother and scale faster in 2025. Trusted Globally : Lavu was the first mobile POS system and continues to lead with innovation, earning the #1 ranking from Capterra for three consecutive years.

2025 78

2025 Management Management Loyalty Program 78