Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Managers are already busy.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. Hopefully, we get them back.”.

Front of House 325

Front of House Back of House Guest Recovery Loyalty Program 325

7 Shifts

DECEMBER 27, 2019

In this article you’ll learn: What’s to blame for high employee turnover in the restaurant industry What employee turnover costs the industry Several solutions for battling staff turnover What’s to blame for the restaurant industry’s high employee turnover rate? Hasty hiring is at the root of the problem. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Culinary Cues

DECEMBER 5, 2023

In all cases I would encourage you to take a step back, breathe deep, put down your knife, and check your enthusiasm for right now. Patience, knowing that you probably don’t know what you don’t know, and fall back on perfecting what you do know first, and realize that when you are ready, you will be ready. You want more!

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Kitchen Safety Food Safety Back of House Front of House 446

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” That money has to come from somewhere.

Front of House 264

Front of House Back of House Employee Relations Small Business 264

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. Table of Contents. New Concept or Replicate? Create Consistency with Your Operations.

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Management Management Document Hiring 370

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. In every office where I sat over the past 30 some odd years, has hung this picture of the master craftsman, leader, and ambassador of proper cooking and kitchen organization.

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Hotels Front of House Fine Dining Back of House 341

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

ChowNow

JULY 17, 2024

In this article, we’ll walk through a comprehensive guide on how to write an operations plan for your restaurant, complete with examples. Defining clear roles and responsibilities up front can help your team understand how they work together and avoid having any tasks fall through the cracks. What do you aim to achieve?

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Operations Kitchen Safety Front of House Food Safety 195

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

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Point of Sale Download Communication Reference 370

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. With labor laws on age, wage, overtime, and time off–many of which vary between New York State and New York City–it’s easy to overlook a law or two.

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Restaurant Law Cash Management Article Uniforms 283

Lavu

MAY 30, 2025

In this article, we highlight the top six KPIs every restaurant should monitor to stay competitive and maximize operational performance. For this article, our focus remains on labor cost percentage KPI, which the percentage of sales according to the wages of your employees. There are several restaurants KPI sets that you can use.

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2025 FOH Point of Sale BOH 78

Cheetah

JUNE 14, 2021

If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Profit margins would almost certainly shrink as businesses would be forced to reduce opening hours, eliminate tables, make guests wait or even push back reopening altogether.

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BOH Back of House Front of House Employee Relations 148

Rocket Fuel

NOVEMBER 13, 2024

In this article, we’ll take a look at what EWA is, why it’s important to your employees, and how restaurant owners can partner with experts to make EWA implementation relatively fast and simple. In a competitive labor market, restaurant owners need every tool at their disposal to attract and retain productive employees and reduce turnover.

Employee Relations 52

Employee Relations Front of House Back of House Franchise 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

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EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee. But she says they weren’t receptive.

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Cash Management Restaurant Law Employee Relations Food Supply 246

EATER

SEPTEMBER 10, 2020

We were just plowing that money back into our business hoping this would grow,” he says. Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We

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Food Catering Small Business Retail 232

Restaurant365

SEPTEMBER 7, 2021

This article was published in Modern Restaurant Management. The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. For many, the current labor shortage centers around both restaurant hiring and employee retention difficulties. Always Be Hiring with an Eye on Retention.

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Restaurant365

JUNE 17, 2022

This article was written by Mandy Wolf Detwiler for QSRweb.com . Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. If the restaurant not busy, the robot will sit by the front door waiting for the next customer to come into the restaurant.

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Technology Front of House Back of House Mobile Ordering 78

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Front Of House. How To Clean A Restaurant: Checklist. Hand sanitizer. Surgical gloves. Instructions.

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Front of House Back of House Food Supply Recycling 78

Open for Business

MARCH 1, 2023

Google the restaurant’s name and read as many articles that have featured the restaurant as you can. Casual restaurant interviews A more laid-back restaurant doesn’t mean laid-back interview preparation. Your approach to what to wear to an interview at a casual place can be more laid back though.

Front of House 78

Front of House Back of House Uniforms Casual 78

Sling

DECEMBER 19, 2020

In this article, the workforce management experts at Sling give you tips for creating a restaurant training program that really works. New hires come with all levels of experience — some will demonstrate the requisite skills right out of the gate while others may have nothing but an amazing attitude. Restaurant Training Vs. Onboarding.

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Training Hiring Front of House Back of House 78

The Restaurant Times

JUNE 26, 2021

This article will present you with the things you should keep in mind when restarting your restaurant business. . This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . Numerous restaurants went non-operational, while many shut down permanently.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Online Ordering 84

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

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The Restaurant Times

JUNE 30, 2021

This article will elaborate on some of the key responsibilities a manager must fulfil to run a profitable outlet. . A restaurant primarily has two types of operations – front of the house and back of the house. A restaurant manager, however, has multifaceted responsibilities. Handling Operations .

Management 52

Management Management Operations Front of House 52

Cheetah

DECEMBER 2, 2021

Founded in 2014, 7Shifts grew to include digital help with the hiring process, notifications and shift trading, task management, health tracking, shift budgeting and more. Our own review of the state of tipping revealed that tip pooling and sharing reduces tension at restaurants by increasing transparency and promoting teamwork.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

Cheetah

DECEMBER 1, 2021

Founded in 2014, 7Shifts grew to include digital help with the hiring process, notifications and shift trading, task management, health tracking, shift budgeting and more. Our own review of the state of tipping revealed that tip pooling and sharing reduces tension at restaurants by increasing transparency and promoting teamwork.

Cash Management 78

Cash Management Restaurant Law Employee Relations POS 78

The Restaurant Times

NOVEMBER 24, 2021

Hiring More Staff For Front- And Back-Of-The-House Operations. Hiring more staff is one of the strategies adopted to increase footfall. However, as customers are coming back to restaurants, restaurant operations are expected to gain some pace. Upgrading Interiors. Adding Outdoor Seating Capacity.

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Operations Front of House Back of House Seating 52

Touch Bistro

AUGUST 11, 2021

In this article, we’ll tell you everything you need to know about rising restaurant minimum wage and dealing with increased labor costs, including: Which states, provinces, and cities are currently seeing minimum wage increases How restaurant minimum wage increases will affect your business 6 ways you can deal with a minimum wage increase.

2021 98

2021 Restaurant Law 2022 Employee Relations 98

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. wine, spirits, caviar, etc.)

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

JANUARY 21, 2020

In this article, we are going to look at some of the most effective restaurant accounting tips: Understand Restaurant Accounting Terminology. Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

The Restaurant Times

NOVEMBER 10, 2020

No matter how many innovations come about, the need for staff still remains, both at the front end and the back end. It is a resource for employees to go back to and understand the reasons why those restaurant policies exist. Front of the house operations. Back of the house operations.

Training 52

Training Front of House Employee Relations Back of House 52

Sling

MAY 24, 2023

This article will discuss some of the best tips for making a restaurant employee handbook. When your restaurant employee handbook clearly states the rules your team operates under on a daily basis, no one individual can come back and cause problems when they fail to abide by those rules.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Here is the list: 1.

Management 52

Management Management FOH BOH 52

The Restaurant Times

SEPTEMBER 1, 2021

From preparing beverages to serving burgers, these robots eliminate the need to hire human staff. While restaurants worldwide are increasingly embracing tech to streamline operations, the industry still has room for growth. Dubai, being a popular tourist destination, is quite ahead in incorporating technology into restaurant operations.

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Technology Front of House Back of House Kitchen Safety 52