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But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. Delivering Success with Ghost Kitchens. So what’s next? Will these habits stick?
However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. The kitchen staff should have hairnets and gloves at all times. Offer Disposable Menus. Ensure On-Premise Sanitization.
Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.
She will now oversee human resources, culture, legal, risk safety and security, internal audit, and facilities. Have consumers moved on? By Restaurant Business Staff on Jun. 06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer.
Since the COVID-19 crisis began, the Association has coordinated more than 400,000 emails to Congress from restaurants, employees, consumers and industry supporters—all speaking out about the need for swift and strong federal relief and recovery programs. Food safety and prep in the era of COVID-19.
But the good news is: it can be done. First, take stock of normal in-house use in the kitchen – consider how frequently are you making batches in your own restaurants. Of course, larger batches will achieve better economies of scale, but the product should have high demand or good shelf-life. Packaging and Design.
Good Food Restaurant Scorecard. 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S.
Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Despite these struggles, Alignable also learned in its poll that the No. Dining Trends in Canada.
Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. We live in a digital age, where consumers want to do everything online.
To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. metro area.
Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!
The robotic kitchen runs on batteries instead of a diesel generator. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. Door Dash Shared Kitchen. ?DoorDash? Ono Blend Founders Daniel Fukuba and Stephen Klein.
This kind of impact isn’t achieved with average or even good pizza. If you want your pizza business to thrive, don’t just aim for good—aim for exceptional. Experts estimate that consumers are confronted with between 4,000 and 10,000 advertisements every day. Or advertising.
Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards.
How do you create a good restaurant marketing strategy? These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers.
California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Heads North.
With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like For Good Causes. family and has significant untapped growth potential in the U.S. and internationally. like value. Becoming More Kid-Friendly.
Your business name will also appear on your marketing materials, staff uniforms, menu, social media accounts, and advertisements, so make sure it isn't too long or complicated. It also has other functions, such as manufacturing and importing tobacco and advertising and labeling alcohol. Do they prefer one brand over the other?
For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Their target consumer base is tech-savvy and stays energetic on social media platforms. Let’s start – 1.
For online food businesses like cloud kitchen or ghost kitchen or any other delivering online food, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Their target consumer base is tech-savvy and stays energetic on social media platforms. Let’s start – .
Retailers and brands are facing significant challenges on a variety of fronts during the COVID-19 crisis , especially in health and safety. Do your customers know enough about your cleaning processes to trust your kitchen, staff, and lobby? Find a good way to communicate the steps you’re taking. You end up like Tyson.
With revenue and profits down for most restaurants, it’s time to get creative with content marketing campaigns, social media, and the free tools available to business owners for no-cost advertisement. The restaurant told it’s supporters, “ Our delivery bags are sealed to be tamper-free for your safety.
That 2017 study found that 30% of GF consumers simply believe it’s a healthier way to eat. But for 6-8% of the population, consuming gluten can have serious medical consequences: For the 1 in 141 Americans with Celiac Disease , gluten triggers an autoimmune response that attacks the person’s own intestinal lining.
And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law.
Brian Duncan: Good. Some of the great examples, this is probably a good jumping off point, is that people like Jose Andres and Daniel Humm, he found a way to feed hungry and homeless people in New York. You've actually consumed it. Any questions anybody want to ask?" I have to say they helped out and they gave me quite a few.
Remember the expression, too many cooks in the kitchen ? are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Recruitment and retention are two of the restaurant industry’s biggest challenges, even on a good day.
However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. Be open and transparent with your employees – tell them about the changes in your operations as well as any threats to their safety.
Along the way, we’ll address such issues as: Working from home or a storefront The importance of state and local health codes Creating a business plan Getting incorporated and licensed Hiring and scheduling employees We’ll also discuss financing (to make it all possible) and advertising and marketing (to keep it all going).
According to a survey conducted by NSDUH in 2018, around 140 million Americans (~51% of the population) aged 12 or more were current consumers of alcohol. According to a survey by Bacardi Global Brand Ambassador in 2020, around 63% of US consumers prefer to drink low-to-no alcohol options to cut back on calories.
Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.
If they are placed on tables for self-ordering, they can also serve as additional advertising space to promote menu items and specials, or to provide entertainment (such as a trivia game) for customers waiting on their food to arrive. Orders placed on tablets are transmitted directly to the kitchen, resulting in faster prep times.
Do those businesses draw consumers who’d be interested in the cuisine you plan to offer? READ: How to find a good location for your business 2. Start by reviewing retail food establishment requirements provided by the Florida Department of Agriculture and Consumer Services (FDACS). Is the restaurant accessible to foot traffic?
You’ll secure your exclusive right to use the trademark to promote your brand in specific territories and for particular goods and services. Taking this step can also help you settle potential disagreements with franchisees if they use your trademark beyond the goods approved in the franchise agreement. So you’re off to a good start!
Chris Boyles, VP of Food Safety for Steritech. Ghost kitchens allow you to order from multiple brand menus at a single location. From a food safety perspective, far UVC light is a growing area where the light destroys germs, but doesn't harm humans. At the same time, they have the same safety concerns others do.
Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen.
This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. US Foods' Helping Hand. US Foods Holding Corp.
We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead.
With third-party delivery platforms like UberEats, Grubhub and Postmates costing restaurants significant dollars in commissions and fees, nearly 20 percent (16 percent) of Americans believe that third-party platforms do more harm than good for restaurants. Changes in Consumer Spending. Over 101,000 takeout containers.
When I was growing up , my family would occasionally buy canned or boxed chicken broth, and my mom would always say, “but it’s not as good as the real thing.” In theory, this concentrate should be the good stuff: chicken bones cooked down in water until their purest essence is reduced to a highly concentrated demi-glace.
While third-party companies may have been able to advertise some of these companies pre-closure to a larger consumer base, depending on the restaurant, some simply cannot afford any extra expenses right now. Every penny counts for today’s restaurant owners, and likewise for consumers.
They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.
According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Furthermore, it is crucial to train your team on the most current rules and regulations for Covid-19 as required for kitchen and restaurant premises.
Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Curbside pickup will also be searchable in the app so consumers can easily find these businesses. Yelp Virtual Services.
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