Modern Restaurant Management

APRIL 14, 2025

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. 61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. The survey of 1,500 U.S.-based

Loyalty Program 333

Loyalty Program 2025 Mobile Ordering Fast Casual 333

Restaurant Business

JUNE 2, 2025

Sales in the segment far exceeded industry trends, boosted by growth brands like Chipotle, Wingstop, Raising Cane's and Jersey Mike's Subs. But some brands were left behind.

Fast Casual 169

Fast Casual Casual 2024 Operations 169

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

DECEMBER 31, 2024

Fast Food Flavor Report Fast food brands and restaurants are scratching their heads trying to figure out what flavors are a bonafide trend and which are just a fleeting fad. Dash from the Past DoorDash unveiled their annual Dash From The Past 2024 Trends Highlights – packed with fun, unique insights from the year!

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). Restaurateurs are not only investing in AI to address labor challenges – more established automation tools are also on the agenda in 2024.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 30, 2024

So, what can the QSR industry expect in 2024? When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Looking back at last quarter’s performance suggests the glass is proverbially half full.

2024 405

2024 Fast Casual Point of Sale 2023 405

Restaurant Business

JUNE 6, 2025

2024 was a tough year for restaurants. . 2024 was a tough year for restaurants. But it wasn’t quite so bad for fast-casual concepts , which outpaced other categories with 9% growth in 2024, according to Technomic. By Heather Lalley on Jun. 06, 2025 Facebook Twitter LinkedIn Chipotle rose to No.

Fast Casual 141

Fast Casual Leadership 2025 2024 141

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

APRIL 1, 2024

Despite a general decline in dining frequency, families have shown resilience and an increased appetite for dining out, according to Revenue Management Solutions' Q1 Consumer Survey, “ Dining Dynamics in 2024: The Shifting Landscape of Consumer Tastes.” Strategies for Attracting Family Business Given a -2.1 Amp up your app.

Catering 486

Catering Fast Casual 2024 Customer Service 486

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. As of 2024, over half of U.S. Infusing AI into the content and analytics mix has also sparked conversations with restaurant leaders on how to scale operations and determine how fast content can be produced and updated.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The “chicken wars” had captured most headlines in the months leading up to the COVID pandemic, and a crowded field of fast food and fast-casual concepts have made attempts to get into the game.

Franchising 492

Franchising Franchise 2022 Fast Casual 492

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Restaurant Business

JUNE 11, 2025

News marketing delivery technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Advertising 207

Advertising Fast Casual Social Media Leadership 207

Modern Restaurant Management

OCTOBER 18, 2024

Technomic’s revised predictions for 2024 revealed a challenging road ahead for the restaurant industry, which has been plagued by rising prices and shifting consumer behavior since the onset of the pandemic. percent sales increase by 1.5 percentage points to 3.8 After polling more than 1,000 U.S.-based

Operations 221

Operations Loyalty Program Fast Casual 2024 221

Modern Restaurant Management

DECEMBER 27, 2023

restaurant industry will continue to shake off the aftereffects of the pandemic in 2024, but that doesn’t mean the challenges that remain are easily dispelled. Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. It’s the industry’s biggest concern.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Modern Restaurant Management

AUGUST 6, 2024

The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast casual restaurants.

Customer Experience 493

Customer Experience Fast Casual 2024 Dine-in 493

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

2025 450

2025 Fast Casual Food Customer Experience 450

Restaurant Business

JUNE 6, 2025

The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. She also led a turnaround at Jamba as vice president of operations, and spent 14 years with Starbucks, rising to director of business operations. Blaze is now based in Atlanta. Have consumers moved on?

Fast Casual 141

Fast Casual Leadership Franchise Franchising 141

Restaurant Business

JUNE 5, 2025

News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Fast Casual 141

Fast Casual Leadership 2025 Loyalty Program 141

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue?

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MAY 21, 2024

The data paints a juicy picture: 80 percent of respondents in our Q1 2024 survey of 600+ people reported ordering specialty drinks multiple times a week despite reporting a decline in their overall restaurant visits. In its place, we’ve seen an explosion of specialty beverages that serve as enticing add–ons or stand-alone orders.

Beverage 493

Beverage Fast Casual Seasonal Menu Customer Experience 493

Restaurant Business

DECEMBER 18, 2024

Wingstop, Cava and Raising Cane's beat all odds, and others had a pretty great year, despite road bumps. But for a few, it was pretty rough.

Fast Casual 246

Fast Casual Casual 2024 Operations 246

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Online Ordering Trends DoorDash released its fourth annual 2024 Restaurant Online Ordering Trends Report.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 27, 2024

This finding from Expert Market’s 2024 F&B Industry Report sheds light on a clear culinary gap within the industry's workforce. This insight seems unsurprising, considering that data from April 2024 revealed 43 percent of small business owners in the US were unable to pay their full rent on time.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. But two non-negotiables have remained strong for diners: convenience and loyalty.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

JULY 16, 2024

With that in mind, fast casual dining is trending in the restaurant industry in terms of demand for retail spaces. What kind of properties are currently in demand and what trends are you seeing? What markets are doing well and why and what ones are not doing so well? Cost conscious consumers are looking for budget-friendly options.

2024 251

2024 Fast Casual Retail Magazine 251

Modern Restaurant Management

MAY 3, 2024

In Causeway Solutions’ April 2024 survey, we asked more than 800 U.S. Whether someone is the designated driver, pregnant or choosing to abstain from alcohol for health reasons, alcohol-free socializing is on the rise. Survey Question: How often do you dine at the following establishments?

Menu 373

Menu Fast Casual Beverage Social Media 373

Black Box Intelligence

NOVEMBER 20, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from October 2024 OCTOBER: BY THE NUMBERS 0.5% Here are the most significant October 2024 Restaurant Trends. It’s the strongest month since May 2024. Meanwhile, the average for all months in 2024 is a slightly lower 2.9%.

2024 52

2024 Guest Recovery Point of Sale Fine Dining 52

Modern Restaurant Management

DECEMBER 20, 2023

Fast-food chains, grappling with economic pressures, embraced self-service kiosks, while the rise of secure mobile payment platforms responded to the imperative of enhancing transaction security. And by the time Q4 is reported in January 2024, it will likely be down.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Time Period Sales Traffic 2024 0.0% -2.8% Comp Sales -3.2%

2024 52

2024 Point of Sale Front of House 2025 52

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Leadership 152

Leadership 2025 Fast Casual Franchise 152

Modern Restaurant Management

MARCH 8, 2024

State of Digital Qu announced the results of its fifth annual survey of quick service (QSR) and fast casual (FC) restaurant brands. ” The Qu 2024 State of Digital Report analyzes market trends and predictions from a survey of respondents that include the largest multi-brand, multi-unit restaurant operators.

Catering 251

Catering 2024 2023 Guest Recovery 251