OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

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2024 Technology Customer Experience Sustainability 52

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

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2024 Technology Menu Mobile Ordering 52

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Here are some ideas: Compost leftover food scraps and paper products.

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2024 Food Compost Front of House 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

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2024 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

MARCH 13, 2024

These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. Automation is becoming increasingly viable, with robots capable of performing repetitive tasks, such as food preparation and delivery.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

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2024 Seasonal Menu Social Media Loyalty Program 98

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

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Design Delivery Food Order Online Ordering 145

Deliverect

JANUARY 30, 2020

Food delivery is big business. The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. Needless to say, offering delivery is a smart move for restaurants of all sizes. But how can you make sure your at-home food experience meets your customers’ expectations?

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Delivery Menu Online Ordering Customer Experience 118

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 trillion in 2024.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

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Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

SpotOn

FEBRUARY 14, 2024

Saint Louis offers plenty of delicious food throughout the city. People want the best food menu items that match their taste, all without doing the extra research on whether a restaurant can serve their food to go. Takeout and delivery have become simple solutions to get great food at almost any time of day.

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2024 Online Ordering Food Order Delivery 52

The Restaurant Times

JULY 8, 2020

The number of food delivery orders placed online has seen a staggering increase in Saudi Arabia in recent years. According to statistics, the revenue in Saudi’s food delivery market is expected to show an annual growth rate of 9.8% A staggering 85% of online orders are placed via mobile devices.

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Online Ordering Ordering Mobile Ordering Social Media 52

Modern Restaurant Management

DECEMBER 12, 2022

However, much changed for food service businesses throughout the peak of the pandemic. During lockdown periods, food service businesses were forced to adapt or die. Many embraced takeaway delivery services, and had to establish new ways to process customer payments from a distance. Delivery Orders: Card Not Present Transactions.

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Customer Service Presentation Food Order Online Ordering 218

The Restaurant Times

OCTOBER 12, 2020

With consumers shifting away from the dining-out trend towards home delivery services, technological growth has paced up in the sector. Food delivery services are currently leading the online marketplace. According to statistics, the online food ordering marketplace’s total revenue is expected to grow at 8.8%

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Delivery Food Online Ordering Customer Service 98

SpotOn

MARCH 27, 2024

In January 2024, the New York City Council voted and passed the Skip the Stuff bill. This new law mandates that food service establishments can't offer guests complimentary plastic utensils and related items. These changes can potentially harm restaurant operations in the long run if they aren't implemented correctly.

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Restaurant Law Waste 2024 Online Ordering 52

The Restaurant Times

MAY 22, 2020

Amidst the current lockdown, the restaurant industry has observed a spike in demand for delivery-only services. The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens. What Measures Can Delivery-Only Restaurant Take To Ensure Proper Food Delivery .

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Delivery Operations Kitchen Safety Food Safety 98

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Delivery-only kitchens have to be hyper-efficient and super-agile.

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Delivery Management Management Online Ordering 52

The Restaurant Times

DECEMBER 21, 2021

With online food ordering proliferating and the willingness to spend long hours standing in lines plunging, dark kitchens are fast gaining popularity in the food and restaurant industry. The online delivery and takeout segment has witnessed a whopping 21.7% growth since 2017. Massive Reduction In Costs.

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Online Ordering Social Media Website Management Food Order 98

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. But automation in food service is much more than that. And over half of respondents said they plan to spend more on technology and automation tools in 2024.

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Back of House Front of House BOH Point of Sale 52

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

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Email Marketing Marketing Online Ordering Front of House 148

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. How a ghost kitchen works.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

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Management Management Point of Sale Kitchen Safety 52

Future Food

SEPTEMBER 27, 2023

This year we have had the privilege to provide food consultancy for some of Australia’s best fresh-food markets; both existing and under redevelopment. The new Sydney Fish Market will be a global benchmark for fresh food and prepared food markets when it opens in 2024. (A A Future Food project).

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Marketing Food 2024 Retail 78

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. 51% of adults have downloaded at least one food-related app amid COVID-19. 93% of consumers look at online reviews for restaurants.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

The Restaurant Group

MAY 3, 2021

will use food apps by the end of 2021. But even in the post-COVID-19 world, new technologies can help new restaurants emerge and establish a more robust presence of establishes food chains. Let’s look at the essential tech advancements that can reshape the restaurant sector for good in 2021: Delivery Apps for Online Ordering.

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2021 Kitchen Safety Online Ordering Food Safety 78

The Restaurant Times

MAY 31, 2020

Running a successful restaurant business today is about making sure that your brand can be easily found online. Restaurant brands with a stellar online presence also have the potential to attract more customers and receive more orders. How To Establish An Online Brand For Your Cloud Kitchen . Optimize Your Website.

Social Media 91

Social Media Online Ordering Mobile Ordering Website Management 91

The Restaurant Times

FEBRUARY 16, 2021

A report by Juniper Research states that contactless payments will triple to $6 trillion worldwide by 2024. Restaurant POS systems that support multiple contactless online payment touchpoints will continue to have a clear advantage in mitigating a lot of customer concerns and adapt better in 2021. Contactless Wi-Fi-based Ordering.

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Technology Mobile Ordering Online Ordering Cash Management 98

ChowNow

NOVEMBER 11, 2019

Waitr is one of the many third-party delivery marketplaces that’s been in the news lately for less than flattering reasons. The Lake Charles, Louisiana-based online ordering and delivery app saw its stock price plunge , lost its CEO and CFO recently, and has even been the subject of boycotts by restaurateurs and customers.

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Delivery Online Ordering 2024 Food Order 68

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. A growing percentage of their orders are already coming from direct channels.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

The Restaurant Times

AUGUST 5, 2022

Before Covid-19, there had been a clear distinction between delivery-centric and dine-in brands. According to a RedSeer Management Consulting analysis , cloud kitchens would be worth $2 billion in India by 2024, up from $400 million in 2019. It is a kitchen that provides food but does not serve it on-site.

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2022 Food Supply Customer Service Online Ordering 52

Apicbase

JANUARY 13, 2023

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

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2023 Operations Management Management 52

The Restaurant Times

JANUARY 27, 2022

On one hand, the COVID-19 pandemic forced food and beverage establishments to move beyond their typical offerings. From online ordering, self-checkouts, and touchless payments to delivery and pick-up, the food and beverage sector can no longer afford to ignore the latest tech in order to remain relevant and competitive in the marketplace.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Aaron Allen & Associates

AUGUST 15, 2023

And forecasts for 2024-2028 are also positive, with Egypt expected to have the highest growth rate, followed by the United Arab Emirates. Some of these are: As part of Vision 2030 in Saudi Arabia, $500 billion are being invested in NEOM across 14 sectors including food, tourism, and entertainment & culture.

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Hotels Catering Tourism 2023 52

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Leveraging AI tools to increase efficiency and productivity while automating simple processes was a major boon to the industry.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

Perfect Daily Grind

APRIL 8, 2022

The project enables Svit Kavy to donate coffee and food to Ukrainian soldiers fighting on the front line. Mobile ordering app Orda partners with DoorDash. The app allows customers to order and pay at coffee shops, as well as receiving rewards from their purchases. Westrock Coffee to launch IPO. Take a look.

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Pricing 2022 2021 Recycling 119

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

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Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

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Hospitality Food Consumer Goods Point of Sale 183