Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

Restaurant Engine

MARCH 13, 2024

Incorporating food service trends brings in returning customers to see what’s new. In this article, we take a broad look at food service trends to know in 2024. In this article, we take a broad look at food service trends to know in 2024. Second, it’s showing your customers that you are doing it.

2024 52

2024 Food Compost Front of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 189

2024 2023 Food Order 2013 189

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2. What are your profit margins?

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

APRIL 3, 2024

Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028. With modern threats proving to be more persistent, severe, and impactful, franchisors and franchisees must work together to protect the brand’s reputation and maintain customer trust.

Email Marketing 205

Email Marketing Franchise Franchising Point of Sale 205

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. trillion in 2024. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Here are some of their insights.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

JANUARY 15, 2024

Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales. Catering and parties will become increasingly popular in 2024 as people continue to gather for in-person events, so consider offering Super Bowl catering menus for parties at home.

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

7 Shifts

DECEMBER 13, 2023

It’s also more generous to employees on several points. While federal law allows employers to deduct credit card fees from tips when customers pay using a credit card, California labor code doesn’t allow this. per hour , but increasing to $16 per hour starting January 1, 2024), plus any tips they receive. Lisa Guerin, J.D.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

DECEMBER 13, 2023

It’s also more generous to employees on several points. While federal law allows employers to deduct credit card fees from tips when customers pay using a credit card, California labor code doesn’t allow this. per hour , but increasing to $16 per hour starting January 1, 2024), plus any tips they receive. Lisa Guerin, J.D.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Modern Restaurant Management

FEBRUARY 26, 2024

Restaurateurs are sometimes stuck using this pricing structure because it is the only one offered by their point-of-sale (POS) software provider. A surcharge is a cost tacked onto a bill of a customer designed to cover the costs a restaurant might otherwise absorb itself.

Audits 161

Audits Franchise Franchising Pricing 161

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. Guests are also looking for more personalized dining experiences. From employee turnover rate to who makes the most sales, using data science for restaurants helps with employee management.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Speed of Service impacts your customer satisfaction rate (or VOC, Voice of Consumer scores), is impacted by your labor retention rate and can deter guests from returning. Speed of Service is the measurement of the time that it takes for a restaurant to serve its customers. What is the industry average speed of service?

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

EATER

APRIL 10, 2024

Wonder controls the entire experience, from recipe to fulfillment, and the company has spent $60 million so far on intellectual property — recipes and restaurant concepts — from its partner chefs. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 136

Delivery Cash Management Point of Sale Back of House 136

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We've reached a point where we're recognizing the value and limits of these technologies. The cultivated meat industry is entering its next chapter.

2024 197

2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

DECEMBER 2, 2019

It’s easier than ever to for both customers and brands to keep track of gift cards and redeem them online. Global e-gift card sales are expected to reach $300 billion in 2019 , with most of those sales occurring during the fourth quarter, and customers who opt to purchase gift cards will spend an average of $44.83

Point of Sale 177

Point of Sale Loyalty Program Email Marketing Mobile Ordering 177

SpotOn

MARCH 19, 2024

SpotOn was named by Fast Company as one of the most innovative companies in 2024, joining past winners like OpenAI, AirBnB, and Microsoft. But more than that, it's so important for our customers. But more than that, it's so important for our customers. I think it's an incredible honor for us as a business.

Innovation 111

Innovation Seating Customer Experience Point of Sale 111

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Aaron Allen & Associates

FEBRUARY 15, 2024

Originally published in the Aaron Allen & Associates newsletter on 02/12/2024. Restaurant Point-of-Sale Companies Rethinking Their Go-to-Market Strategies Restaurants have been historically slow to adopt technologies. The value of a restaurant expert, a professional second opinion, cannot be overstated.

2002 52

2002 Point of Sale 2023 Back of House 52

Aaron Allen & Associates

AUGUST 15, 2023

Economic Growth Will Continue to Shape the Middle East HORECA Landscape Economic Indicators Encourage Hotel/Restaurant/Catering Sales Generally, the HORECA industry grows at the pace of GDP growth, population, inflation, and share of discretionary income. The Etihad Rail railway will connect the UAE with the rest of the Gulf.

Hotels 52

Hotels Catering Tourism 2023 52

Buzztime Business

DECEMBER 26, 2023

When the ball drops at midnight, you’ll be ready to welcome in 2024…your most successful year yet. These strategies can help increase sales while driving up guest satisfaction – it’s a win-win. Empower your waitstaff with sales secrets for bigger checks (and tips). One of the easiest ways to enhance the guest experience?

2024 97

2024 Bar Email Marketing Loyalty Program 97

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for employers grossing <$110,000 in annual sales and not covered by FLSA). hour on January 1, 2024. Georgia: $7.25/hour Hawaii: $10.10/hour.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . Employees worry that it will lower their take-home pay at venues where customers typically tip generously. Safety concerns.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Despite skyrocketing demand for plant-based food across the U.S., This data covers U.S.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Black Box Intelligence

AUGUST 5, 2021

Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . Employees worry that it will lower their take-home pay at venues where customers typically tip generously. Safety concerns.

Recruiting 71

Recruiting 2021 Management Management 71

Rocket Fuel

APRIL 15, 2024

Delaget provides technology solutions and services that help QSRs operate more efficiently, serving the needs of franchise owners and brands and helping deliver a better experience to customers. What do you think are the most important trends impacting QSRs in 2024? Jason Tober, CEO of Delaget, knows this better than anyone.

2024 52

2024 Franchise Franchising Point of Sale 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

MARCH 8, 2024

According to the Qu 2024 State of Digital Report , QSR and FC restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps, and voice AI on the phone and in the drive-thru, which all topped the list of new ordering channels planned for 2024. Total tips averaged 18.9 Tips on Sundays averaged 18.73

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

OCTOBER 4, 2022

Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more. percent of payments by 2024. Mobile POS.

Point of Sale 202

Point of Sale Cash Management Mobile Ordering Customer Experience 202

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 117

2023 Front of House Customer Experience Customer Service 117

SpotOn

MARCH 11, 2024

People with experience rooted deeply in the restaurant industry—who understand the grind and personal toll of running a restaurant but continue to show up every day to create a great experience for their customers.  Hospitality is built into everything we do, and every product we make. The secret ingredient?

Point of Sale 98

Point of Sale Customer Experience Customer Service Bar 98

BNG Point of Sale

OCTOBER 15, 2021

A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. The device functions as a mobile cash register and terminal to process sales transactions. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Cash Management 98