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Industry Report: Restaurants face staffing challenges, old and new in 2023

7 Shifts

The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. Here's what we found.

2023 397
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2023 Restaurant Training Trends

Goliath Consulting

Because of the change in employee demographics and relative inexperience, more restaurants are now moving away from traditional training. They are currently searching for new training systems that include different learning and portability modes. Training Trends in 2023. Data Training Systems. Engaging Content.

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Safety Training and a Strong Safety Culture: The Recipe for Mitigating Restaurant Risk

Modern Restaurant Management

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

Training 167
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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Or sometimes they don't know about the new employee until they show up for training.

Hiring 195
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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Restaurant training in 2023: An comprehensive overview for owners

Open for Business

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

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24 Stats and Strategies to Achieve Training Excellence in 2024

Crunchtime

Take a deep dive into the 2023 Restaurant Operations Report, with a focus on the findings specific to training and development to help drive ops excellence.

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