Open for Business

JULY 7, 2023

They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. The definition of the word hospitality can change depending on context.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Aaron Allen & Associates

JUNE 13, 2024

*Originally Published in the Aaron Allen & Associates Newsletter on 06/03/2024 The 50 fastest-growing emerging restaurant chains expanded their sales by a median of 35% year-over-year (in 2022). This growth rate has remained consistent through the years for fast-growing concepts with sales between $20m-$60m.

Fast Casual 52

Fast Casual Point of Sale Guest Recovery Casual 52

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Bar software applications can be a game-changer. With Sling, bar managers can create schedules in minutes instead of hours.

2023 78

2023 Bar Management Management 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

DECEMBER 20, 2022

Inflation has hidden the dramatic decreases in guest traffic and we anticipate this becoming a bigger issue with investors in 2023." These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings. Here are some of their insights. " – Robin Gagnon, We Sell Restaurants.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Different restaurant models achieve a break-even or profitability point at varying times.

Cash Management 186

Cash Management Point of Sale Inventory Email Marketing 186

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. We’re seeing major shifts in menu creation, procurement, and dining habits. This trend is expected to continue in 2023. Let’s dig in.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. With the right partner, mobile ordering: Integrates seamlessly with your point of sale, enabling employees to focus on the guest experience, not managing delivery orders by phone or a separate app.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 189

2024 Loyalty Program Food Order 2030 189

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. The industry has reached a turning point. 1) More predictable digital sales will enable operational efficiency. 1) More predictable digital sales will enable operational efficiency. For the most in-depth analysis, download the full report.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. However, normality is not the same as stability.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

SpotOn

MAY 13, 2024

Internal data from SpotOn showed an average tip of 18.99% on orders placed through the SpotOn Restaurant point-of-sale system for March 2024. Internal data from SpotOn showed an average tip of 18.99% on orders placed through the SpotOn Restaurant point-of-sale system for March 2024.

Point of Sale 111

Point of Sale 2024 Customer Service Customer Experience 111

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

SpotOn

MAY 3, 2024

Brands, Zaxby's (2023 Attendees) 22% - Non-Commercial Businesses Aramark, Association of Correctional Food Service Affiliates, Centerplate, Compass, Cornell Univerisity, Dayton Children's Hospital, Deleware North Companies, Inc., Navy (2023 Attendees) 15% - Dealers and Distributors Boelter, Clark Association Inc.,

2024 98

2024 2023 Food Supply Hotels 98

EATER

APRIL 10, 2024

It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. The chefs develop the menu and recipes, lending their famous names. Three months after creating his menu, Johnson returned to the kitchen and Wonder’s chefs served him their version of his food. “I

Delivery 130

Delivery Cash Management Point of Sale Back of House 130

Open for Business

MAY 9, 2023

You pay these companies a fee, typically a percentage of the sale, to ferry packaged orders to hungry customers. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. The number of people using meal delivery apps is expected to reach 2.64 billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Rocket Fuel

DECEMBER 9, 2022

Generate accurate sales forecasts. Some of the tools you’ll need to build an accurate forecast are: Your previous year’s sales, which are especially important during seasonal changes and holidays. Your current sales trend or average, which is typically built into your schedule-building software, but not always.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Perfect Daily Grind

JUNE 2, 2023

The new innovative panel discussion format will debut at PRF Colombia, which takes place on 14 & 15 September 2023 in Medellín. points at 2023 Cup of Excellence El Salvador competition. Alongside hosting the 2023 China Coffee Championships, a number of exhibitors were present at the event – including Carimali China.

2023 127

2023 Education Workshop 2024 127

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

2024 156

2024 2023 Food Order 2013 156

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 30, 2023

Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” It’s not enough just to contain it for transport.

Operations 174

Operations Mobile Ordering Customer Experience Online Ordering 174

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. and rose 7.2%

Food 76

Food Loyalty Program 2023 2022 76

Perfect Daily Grind

FEBRUARY 17, 2023

Applications are open until 1 July 2023 and the application form is here. Along with the closure of 53 stores in the country, Tim Hortons suggests rising inflation could impact the business in 2023. Coca-Cola says coffee sales contributed significantly to robust 2022 financial results.

2022 121

2022 2023 Cash Management Food Supply 121

Modern Restaurant Management

APRIL 7, 2023

Point-of-sale financing is becoming more popular and is expected to make up 13-15 percent of lending products in 2023. Point-of-sale financing is becoming more popular and is expected to make up 13-15 percent of lending products in 2023. This is especially true in the food service industry.

Cash Management 98

Cash Management Equipment Front of House Small Business 98

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. Once a liquor license is revoked for non-renewal, penalties may prevent immediate application for a new license. ID, Please?

License 212

License Point of Sale Employee Relations Restaurant Law 212

EATER

MAY 2, 2024

Building on decades of Korean Mexican cuisine in the city’s Pequeño Seúl, restaurants are crafting menus with global influences and attracting new customers The smells of Korean barbecue and Mexican street food mingle in the air of Zona Rosa, a central neighborhood of Mexico City. A variety of dishes at Dooriban in the Roma neighborhood.

SEO 94

SEO Fine Dining Café Customer Experience 94

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 198

2022 2030 Food Supply Recruiting 198

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

Perfect Daily Grind

AUGUST 26, 2022

Nine coffees receive more than 89 points at 2022 National Yemen Coffee Auction competition. points) received the highest bid of US $400.50/lb Sales of the company’s Café Bustelo, Folgers, and Dunkin’ brands totalled US $598 million. Peet’s Coffee launches autumnal menu items. Mon, 22 Aug.

2022 128

2022 Agriculture Point of Sale Workshop 128

Black Box Intelligence

JUNE 14, 2023

According to the latest Bloomberg survey study, the probability of an upcoming economic downturn in 2023 has increased from 60% in February to 65% in March. While check growth is slowing down, year-over-year (YoY) traffic growth remains negative, further contributing to the decline in sales growth.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Mad Mobile

JUNE 7, 2024

Although demographics were once considered the beginning and end of customer segmentation, they’re now considered only a starting point for understanding your guests. Dining frequency, average check size, and menu preferences reveal your guests’ habits and show you what visitors are looking for in a loyalty program.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Black Box Intelligence

MARCH 24, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. As was expected, once the upward boost created by the easier comparisons due to Omicron started to fade in February, restaurant same-store sales and traffic growth started moderating back to where they were at the end of last year.

Point of Sale 79

Point of Sale 2022 2023 Hiring 79

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. It introduces an extra calculation for the customer to make each time they look at a menu: Does my hunger level and enjoyment of this restaurant’s food justify the elevated price?

Pricing 173

Pricing Consumer Goods Customer Experience Food Order 173

Touch Bistro

AUGUST 11, 2021

By January 1, 2023 California’s minimum wage will be $15.00/hour hour on June 1, 2023. hour on January 1, 2023. hour on January 1, 2023. hour for employers grossing <$110,000 in annual sales and not covered by FLSA). hour on January 1, 2023, and an increase to $15.00/hour hour on January 1, 2023.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Focus POS

OCTOBER 18, 2021

According to data provided by OpenTable , 62% of customers prefer delivery, a 10% rise from the pre-pandemic rates, and this upward trend is expected to continue through 2023. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic. The Value of Loyalty Program Data.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Sling

JUNE 9, 2023

ADD_THIS_TEXT Essential restaurant costs Cost of goods sold Cost of goods sold (or CoGS for short) is the total direct costs of producing your restaurant’s menu items. Plate cost As restaurant costs go, the plate cost will tell you how much your business is spending to produce the specific dishes on your menu.

Operations 78

Operations Inventory Food Supply Point of Sale 78