Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting.

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Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

MARCH 4, 2024

Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most value on: Exclusive deals Loyalty-based incentives Customization What They Don’t Value On the other hand, crashes or technical issues ranked as the biggest pet peeve.

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Dine-in Loyalty Program 2024 2023 193

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

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2024 Loyalty Program Cash Management Customer Experience 212

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

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2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. But don’t just take our word for it. Why does this matter to your bottom line?

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Loyalty Program Social Media 2023 Download 193

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

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2024 Loyalty Program Food Order 2030 192

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. billion consumers with restaurants every year.

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Marketing Loyalty Program Email Marketing Coupons 193

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These are some of the latest hospitality trends to consider for your restaurant.

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2023 Hospitality Loyalty Program Email Marketing 78

7 Shifts

JANUARY 20, 2023

Super Bowl 2023 Promotion Ideas for Bars and Restaurants 1. If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. To speed things up, you could build a loyalty program or organize giveaways leading up to important events like the Super Bowl. But how do you stand out?

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Specials 2023 Social Media Email Marketing 195

The Restaurant Times

JANUARY 26, 2023

Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers. Read along!

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POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount.

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2024 Online Ordering Website Management 2023 199

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. They can also integrate with loyalty programs and customer relationship management (CRM) systems to further personalize the dining experience.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Sling

JULY 24, 2023

UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. 22) Belly Belly allows restaurants and other businesses to create their own customized loyalty rewards programs for guests. It covers local health codes from the U.S.

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2023 Management Management Tip Distribution 78

Modern Restaurant Management

NOVEMBER 15, 2023

A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S. Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year.

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Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

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Loyalty Program Mobile Ordering Customer Service 2022 182

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

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Ordering Online Ordering Loyalty Program Customer Experience 193

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

NOVEMBER 30, 2023

Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

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POS Operations Loyalty Program Seasonal Menu 117

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. And more than 65 percent of companies surveyed say they are increasing their CX spending in 2023 by an average of 24 percent. What is your payments strategy?

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Operations Loyalty Program Mobile Ordering Consumer Goods 158

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% F&B CPI has further fed into the business sustainability equation recently in driving F&B pricing higher, as the slow repricing response from F&B operators lead to a game of catch up in the last year.

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Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% F&B CPI has further fed into the business sustainability equation recently in driving F&B pricing higher, as the slow repricing response from F&B operators lead to a game of catch up in the last year.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Making this problem more cogent is the fact that inflation isn’t forecast to ease until late next year, where it is predicted to fall to 3-to-4 percent by the end of 2023, according to economic projections by Kiplinger.

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Operations Cash Management Seasonal Menu Loyalty Program 192

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. food prices grew at a slower rate in February compared to January (9.5% food prices grew at a slower rate in February compared to January (9.5% versus 10.1%).

Food 76

Food Loyalty Program 2023 2022 76

Open for Business

MAY 9, 2023

DoorDash also offers a subscription service, DashPass, which can drive customer loyalty and increase order frequency. Grubhub’s loyalty program, Grubhub Perks, incentivizes customers with rewards and exclusive offers. Seamless shares many features with Grubhub, such as commission-based pricing and marketing opportunities.

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Delivery 2023 Loyalty Program Customer Service 78

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In addition, creating an exceptional customer experience at all touchpoints remains crucial to attracting customers, building loyalty and ensuring a stable revenue stream.

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2023 Food Supply Online Ordering Kitchen Safety 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

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Article 2023 2022 2021 78

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

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2023 Loyalty Program Mobile Ordering Consumer Goods 192

Modern Restaurant Management

MAY 9, 2023

And with a sustained uptick of restaurant spending – January 2023 was up 24 percent on the same month last year, according to the US Census Bureau – the conditions are ripe for flourishing. But it’s not all about coping and survival – or it shouldn’t be.

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Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 172

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

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Operations Loyalty Program Food Safety Front of House 78

Bingage

MARCH 18, 2023

Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless or the brand sends you super personalized discounts and offers that make you feel special and a strong bond between you and the brand. How it increases customer loyalty & retention.

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Loyalty Program Social Media Email Marketing Customer Service 52

QSR Automations

DECEMBER 22, 2023

Rise of AI Artificial Intelligence (AI) was the breakout star of 2023; from ChatGPT to AI art controversies, it can seem from the news that AI is a passing fad, but it can streamline your restaurant by translating recipes, keeping a digital stock list, and more. This blog was updated on December 22nd, 2023 for updated information and clarity.

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2024 Loyalty Program Online Ordering Customer Service 52

7 Shifts

NOVEMBER 1, 2022

Can you undercut their prices, or out-market them? Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Recommended Podcast: The new customer loyalty with Phil Crawford of CKE Restaurant.

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Seating Email Marketing Marketing SEO 221

Restaurant Business

FEBRUARY 23, 2023

The drive-thru coffee chain, which raised prices 11% in 2022, said it plans to hold the line in 2023, particularly after it made changes to its loyalty program.

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Pricing Loyalty Program 2023 2022 109

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

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Cash Management Loyalty Program Casual Specials 78

Bingage

MARCH 10, 2023

What’s the thought of a customer, how a customer feels after they have purchased something from your site is the part of customer’s journey to loyalty. Post-purchase emails can help you retain customers, build loyalty, and engage more with customers. How it increases customer loyalty & retention. What is Post-Purchase Email?

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

The Restaurant Times

JUNE 6, 2023

CAGR from 2023 to 2030. With this information readily available, you can make informed decisions regarding pricing and menu engineering to maximize profitability. This reduces costs and ensures that you can promptly meet customer demands, enhancing customer satisfaction and loyalty. million in 2022.

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Inventory Management Management Loyalty Program 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Even technology comes with a price tag, continuous innovations and wide adoption make them more accessible and cost-effective. . These apps are also the perfect way to run loyalty programs for customers.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52