Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

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Modern Restaurant Management

DECEMBER 22, 2022

Our brand continues to live up to our vision and mission to create the commercial kitchen of the future by applying AI, automation and robotics to address the challenges plaguing the industry and create a safer and better place to work for team members and a more seamless dining experience for our guests. Across the U.S.,

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Modern Restaurant Management

OCTOBER 14, 2024

In the modern dining landscape, where convenience and customer experience are paramount, restaurants increasingly rely on electronic payment systems to facilitate transactions. As of October 2023, Visa charges restaurants between 2.1 In 2023, 82 percent of US consumers owned a credit card, which was up from the previous three years.

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Cash Management 2023 Customer Service Influencer 322

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. In 2023, consumers will be more cost-conscious due to inflation and limited wallet share. It's Time for Innovation.

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2023 Technology Loyalty Program Mobile Ordering 504

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part two, click here. A tightly integrated technology strategy will be key to workplace satisfaction and profitability.

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2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JANUARY 18, 2023

In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out. To do more with less in 2023 and retain loyal customers, restaurants should embrace data-driven tech tools that help them more easily create the best guest experiences.

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Modern Restaurant Management

OCTOBER 13, 2024

According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses.

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Marketing Tip Distribution Mobile Ordering Customer Experience 449

EATER

NOVEMBER 15, 2024

That surge is especially shocking considering that Wonder only started opening physical locations in 2023. A Wonder in New York City. The company also announced $250 million in new investments “‘to further its mission and growth,” and that’s on top of the $700 million in capital it announced in March. Who’s behind Wonder?

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Modern Restaurant Management

DECEMBER 9, 2024

Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023. The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast.

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Modern Restaurant Management

APRIL 17, 2025

"Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits. ." Nick Kokonas was trying to solve Alinea's costly no-show problem and the resistance they faced when introducing prepaid reservations. Tock's origin story is all about problem solving.

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Modern Restaurant Management

APRIL 7, 2025

As the digital dining revolution accelerates, the most successful restaurant chains will be those that transform their fragmented tech landscape into unified enterprise platforms. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

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Modern Restaurant Management

JANUARY 24, 2025

representing 18 percent of sales in 2023. Tamon Ewell, an undergraduate food studies student who worked in the dining hall, standing in front of two of the induction stovetops In addition to these courses, what are the best ways for chefs and restaurant operators to better familiarize themselves with induction cooking?

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Sustainability Food Equipment Design 448

Modern Restaurant Management

FEBRUARY 1, 2023

And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. What do they want?

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Hiring 2023 Advertising Recruiting 474

Modern Restaurant Management

APRIL 14, 2025

Among the report highlights: Cost-conscious diners are rolling back their spending, not cutting it out: 45 percent of surveyed diners report they are visiting restaurants less often due to rising prices, with nearly half saying they’ve decreased their dining-out budgets in the past six months. Diners are willing to embrace voice AI.

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Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

MAY 27, 2025

In January 2023, Yum! Golden Corral's August 2023 network breach affected 183,000 current and former employees, with hackers accessing everything from Social Security numbers to health insurance details. Consider the alarming pattern over the past three years. The Golden Corral data breach provides an instructive case study.

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Modern Restaurant Management

DECEMBER 26, 2024

This financial strain could dampen discretionary dining expenditures. In 2025, the restaurant and broader hospitality industry finds itself at a critical juncture. After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. Navigating Emerging Challenges in Profitability In 2024, U.S.

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Modern Restaurant Management

MARCH 24, 2025

Value-driven dining and a growing interest in regional brands are two trends uncovered in Yelp's 2025 Fastest Growing Brand s report. To identify the Fastest Growing Brands, the data science team ranked brands using a blended metric including net new business openings, consumer interest, and searches on Yelp in 2024 compared to 2023.

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Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. More closures in 2023 could reduce the number of restaurants to about 630,000 locations. With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years.

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Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

DECEMBER 27, 2022

Implement best-in-class protocols whether your guests are dining onsite, picking up their orders, or having meals delivered. Do you ever wish that you had a crystal ball that could tell us what’s in store for the restaurant industry in the coming year? As we close out 2022, food production is at risk. million tons of grain.

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Food Safety Audits Food Supply Food 566

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality.

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2023 Front of House Customer Experience Customer Service 294

EATER

DECEMBER 6, 2023

| Lille Allen/Eater Raise a glass to the year’s best bars, restaurants, pop-ups, and roving trucks across 21 Eater cities The Eater Awards is the culmination of a year of intensive dining and drinking research led by intrepid editors in 21 U.S. Join Eater in celebrating the 2023 Eater Awards winners.

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Modern Restaurant Management

OCTOBER 9, 2023

Has consumer dining behavior returned to pre-pandemic levels? While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. percent in FH 2023 compared to FH 2019.

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Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. economy demonstrated resilience in 2023—with GDP, employment rates and consumer spending remaining relatively stable or even growing. Coffee in 2023.

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2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. RMS dug deep into many influences on dining choices – including social media.

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Loyalty Program Social Media Download 2023 492

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 31, 2024

For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

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Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? This creates another challenge for QSRs and its key demographics since the decision is theirs whether to dine at a QSR or stop at a grocery store. How would you characterize 2022 for restaurants?

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Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. ” A Year of Challenges U.S.

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Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

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EATER

NOVEMBER 27, 2024

Yet some people are unfamiliar with what even makes up Indigenous food because of the historical erasure of Indigenous culinary traditions, the limited availability of Native ingredients, and the lack of widespread Indigenous representation in mainstream dining. My garden is where it all starts,” Oden explains.

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Innovation Food Truck Seasonal Menu 2004 317

EATER

OCTOBER 21, 2024

Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats.

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Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Patience and grace go a long way right now, when dining out. . Why do you feel restaurant owners are optimistic for 2023? .

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Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

MAY 22, 2023

Promotions and loyalty programs are necessary to convince Americans to dine out more frequently, according to new research from Provoke Insights and Modern Restaurant Management (MRM) magazine. Americas still want to dine out, so promotional deals and loyalty programs make them feel like they are being responsible with their money.”

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Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

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Fine Dining Seasonal Menu Social Media 2022 473

EATER

APRIL 2, 2025

The James Beard Award is considered one of the biggest honors in the restaurant industry. The announcement also includes winners of the foundations Leadership, Humanitarian of the Year, and Lifetime Achievement awards. The foundation previously released its annual longlist, highlighting semifinalists from various regions in the United States.

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2025 Beverage Hospitality Leadership 332

Modern Restaurant Management

DECEMBER 13, 2023

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

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