Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. However, the industry grapples with challenges, as 76% of operators report higher average food costs in 2023 compared to the previous year. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

NOVEMBER 15, 2023

Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year. A return to work in offices and higher grocery prices due to continued inflation pressures are among the factors leading to nearly one in four U.S.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Regularly check and update: Your business’s website Social media accounts Google, Yelp, OpenTable, and other business profiles 2.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. With food delivery platforms like Deliveroo, Talabat, UberEats, etc., Having a robust food delivery system is a great way to increase restaurant revenues, sales, and profit margins.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Delivery and takeout options are endlessly accessible for most. Creating an SEO-optimized website. Anyone can create a sleek, multifunctional website these days.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. With global digitalization and the rise of delivery, successful fast food joints, restaurants, and ghost kitchens alike have deployed the most effective online ordering systems. Ability to integrate with your website seamlessly.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

OCTOBER 24, 2021

Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. billion by 2023. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Sling

JUNE 14, 2023

Finally, consider adding features such as digital ordering or delivery services as a convenience for your customers. Some of the most effective digital marketing tactics for restaurants include creating a website, launching email campaigns, and running targeted ad campaigns on social media. Instead, use Sling to streamline things.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. We’re also starting to see a shift in diner behavior in the convergence of dine-in and delivery, as some consumers order delivery/takeout during the week and dine-in at restaurants on the weekends.

2023 197

2023 Social Media Online Ordering Website Management 197

The Restaurant Times

MAY 14, 2021

The KaaS market in the UAE was worth USD 70 million when 2020 ended and is anticipated to reach USD 225 million by 2023 , owing to the increasing interest of restaurateurs to use common kitchens for different brands and set up cloud kitchens. . A sufficient number of chefs, helpers, delivery boys, etc., Source: Arabian Business.

License 75

License Online Ordering POS Food Order 75

The Restaurant Times

MAY 25, 2020

Across the world, the trend of online food delivery is picking up like never before. With a shift towards the online delivery model, the market share of cloud kitchens, also known as dark kitchens, ghost kitchens, virtual restaurant, and delivery-only restaurant, has been steadily growing. billion by 2023.

Operations 52

Operations Online Ordering Food Supply Food Order 52

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. billion annually by 2023! Bingage is helping restaurants with its easy referral program feature which run without downloading any application or website. billion in 2017 to reach $25.1

2021 98

2021 Email Marketing Demo Loyalty Program 98

ChowNow

NOVEMBER 28, 2023

Safe to say – we are familiar with the evolving challenges of our restaurant partners and the growing conversation around delivery. Delivery can sound like a sacrifice to that goal, between courier delays, sheer distance, and being out of control of the end presentation of the order. Frequently Asked Questions about delivery 1.

Delivery 78

Delivery Online Ordering Food Order Fine Dining 78

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

MARCH 17, 2023

Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! You can use technology to optimise or automate various tasks , such as inventory management and ordering, which helps reduce errors and increase efficiency.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Generational Divide.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Let’s dig in.

2023 52

2023 Operations Management Management 52

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

EATER

MAY 26, 2020

When Delta extended its contract with American Express in 2019, the airline said it expected to be making $7 billion annually by 2023 from the deal — and that’s just one airline. Cardholders today can get credit toward their cellphone bills and Netflix charges, or use monthly Uber ride-hailing credits toward Uber Eats food delivery instead.

Airlines 67

Airlines Loyalty Program Travel Hotels 67

The Restaurant Times

FEBRUARY 24, 2023

Since delivery/takeout is often their mode of operation, they can set up camp in less expensive areas. Their primary focus is only on food preparation and delivery, and they can operate with a much smaller and more efficient staff group. Unified software platforms that often have all these solutions in one can be your best bet in 2023.

2023 52

2023 Online Ordering Website Management Food Order 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

Open for Business

JULY 7, 2023

“They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. This year, the price of a meal out rose 8.6%. Having this data is one thing.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Modern Restaurant Management

MARCH 26, 2021

million users of food delivery apps in the U.S., million by the end of 2023. Whether customers order via text to order, online, or through an app—these orders will automatically connect to your restaurant management system. Research company eMarketer forecasts that by the end of 2021, there will be 44.1 and up to 53.9

Ordering 226

Ordering Mobile Ordering Online Ordering Email Marketing 226

The Rail

JANUARY 9, 2024

A new report from Bank of America revealed that silver spenders are the only generation who increased their consumer spending in 2023. By prominently advertising your senior discount on your website, tables, menu, social media, or in local promotions, you can make silver spenders aware of your special offer and draw them in.

Loyalty Program 59

Loyalty Program Social Media Website Management Back of House 59

MadMobile

NOVEMBER 10, 2022

This has led to retailers making changes in their management, digital selling strategies, and use of technology. This article covers hybrid shopping and its popularity and explains what retail management tools associates can use to fuel this experience for their customers. Using BOPIS to provide fast and efficient delivery.

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. California Restricts Plastic Utensils and Condiments : On January 1, 2022, California’s AB-1276 went into effect.

2022 189

2022 Restaurant Law Tip Distribution Insurance 189

Bingage

APRIL 28, 2020

With the crucial expected changes in the consumer eating habits after Coronavirus , Restaurants are whirling to online deliveries, dark kitchens or ghost restaurants or Cloud kitchens business are increasingly becoming more relevant to survive in the F&B industry. Bn by 2023. Bn by 2023. What is a Cloud kitchen?

Kitchen Safety 89

Kitchen Safety Front of House Online Ordering Food Safety 89

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189