Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Download the Restaurant Trends for 2022 report for more details.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Rely on Technology to Increase Operational Efficiency. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

MARCH 15, 2024

billion in sales in February 2022. Many processors offer different deals, technology, pricing and other unique options. The Technology Many payment processors offer high-end technology many smaller restaurants aren’t equipped for. The average credit card processing fee ranges from 1.5

Equipment 196

Equipment Small Business Customer Service Pricing 196

Modern Restaurant Management

JUNE 13, 2022

Employers can help alleviate this burden by leveraging technology that will provide their staff with scheduling consistency and flexibility. However, outdated scheduling methods are no longer sufficient for managing shifts. want more focus on employee wellbeing, per Deputy’s 2022 State of Shift Work report.

2022 218

2022 Communication Customer Experience Customer Service 218

Modern Restaurant Management

DECEMBER 9, 2022

The restaurant industry is in a revolution—or evolution—in its relationship to technology. However, as the number of tools available to restaurateurs expands, and the capabilities of technology also grow, it’s critical to be thoughtful about what software you select and how you implement it. Not Planning Ahead.

Technology 189

Technology Training Take-out 2022 189

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. These systems are also being used as they support future restaurant technologies like self-serving kiosks. In 2022, U.S. software company NCR Corp.

POS 179

POS Marketing Point of Sale Cash Management 179

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers. Restaurants Must Prepare For Continued Disruptions.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond.

2021 189

2021 Food Supply Food Truck Supplies 189

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. When technology elevates the role of the human worker, there really is no dichotomy between automation and hospitality. Improving the Employee Experience.

2022 194

2022 Hospitality Online Ordering Fast Casual 194

Modern Restaurant Management

JANUARY 23, 2024

billion in 2022 to $7,221.73 Through frequent facility inspections, product testing, and production assessments, management should be able to identify risks to food safety like improper temperature control and cross-contamination concerns before they pose a risk to consumers. percent from $6,729.54 billion in 2023 in one year alone.

Food Safety 197

Food Safety Food Supply Beverage Loyalty Program 197

Modern Restaurant Management

DECEMBER 18, 2023

A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 customers representing 14,000+ locations in December 2022 and again in September 2023.

2024 202

2024 2023 Back of House 2022 202

Modern Restaurant Management

JULY 27, 2022

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders to give us their insights into how the industry has been doing so far this year and where they feel it's going. " – Paul Westra, Managing Director of Restaurants Investments Research at Capital One Commercial Bank.

2022 180

2022 Fast Casual Customer Service Food Safety 180

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings.

2023 189

2023 Franchise Franchising Employee Relations 189

Modern Restaurant Management

DECEMBER 15, 2023

percent more than in 2022. That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4

Equipment 117

Equipment Customer Experience 2023 Fast Casual 117

Modern Restaurant Management

NOVEMBER 12, 2021

You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. The technology empowers operators to make direct, digital connections with their equipment (e.g., Maintaining Equipment. Money savings so you can grow your bottom line.

Equipment 197

Equipment Kitchen Safety Food Supply Food Safety 197

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Fast forward to 2022, and the attitude has changed drastically.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

JUNE 16, 2022

Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life. Technology has made the restaurant-going experience easier and better for everyone. A Fearful Transition.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

NOVEMBER 15, 2021

But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. Restaurant managers will need to identify and implement training solutions that accelerate onboarding and equip new employees to positively impact the bottom line as quickly as possible.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 189

Food Food Safety Front of House Fast Casual 189

Perfect Daily Grind

OCTOBER 1, 2022

Nestlé Professional to host Nescafé Plan 2030 webinar on 5 October 2022. Speakers will include Head of Beverages at Nestlé Professional, Patrick Stern, and Relationship Manager at Perfect Daily Grind, Nicholas Yamada. The organisation launched a fundraiser ahead of International Coffee Day on 1 October 2022. Tue, 27 Sep.

2022 135

2022 2023 Point of Sale Webinar 135

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Key 2022 Challenges. Labor Shortages.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

APRIL 21, 2022

Picture the life of a manager with a portfolio of 30 restaurants. Every quarter, the manager sends a technician to each location for preventative maintenance, concentrating on the oldest equipment. However, technologies such as the Internet of Things (IoT) are helping to rein them in. Saving Energy and Resources.

Sustainability 117

Sustainability Food Truck Equipment Consumer Goods 117

Perfect Daily Grind

JANUARY 3, 2023

According to research from Deloitte published in October, some 30% of UK consumers are spending less money – up from 21% at the start of 2022. There are many business costs which roasters need to consider – including equipment, rent, energy bills, shipping and transportation, and more. Cost management tips.

Equipment 162

Equipment Transportation Sustainability Technology 162

Modern Restaurant Management

APRIL 13, 2022

As the center of modern restaurant operations, POS systems and accompanying integrations can help manage all aspects of a business — from payments to tracking and understanding sales trends. Product insecurity has created an inconsistent menu, as managers are forced to make sometimes weekly updates to accommodate missing ingredients.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

Fast Casual 117

Fast Casual Fine Dining Customer Service Casual 117

Restaurant365

JANUARY 4, 2022

Restaurant inventory management plays a key role in overcoming rising food prices. Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. Integrate restaurant inventory management with your POS system.

Inventory 148

Inventory Pricing Management Management 148

Modern Restaurant Management

MAY 9, 2022

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

2022 189

2022 Loyalty Program Point of Sale 2021 189

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. an hour for childcare.

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2024 2040 2023 2013 123

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. Research from 2022 found that 60 percent of employees wanted access to wages daily.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Invest in technology and help where you do not have expertise.” For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JUNE 20, 2022

As of early 2022, there were still 11.5 For example, maybe an employee wants to test out delivery driving or move into managing technology. By making sure your restaurants have the necessary equipment and software, you can minimize frustrations and maximize productivity. Simplify Daily Stressors.

Small Business 218

Small Business Social Media Leadership Hiring 218

Social Hospitality

JULY 25, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. The Importance of Technology in Food Businesses. 8 Major Restaurant Tech Trends in 2022. That’s not all.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. They harnessed the power of technology to innovate new solutions to avoid shutting down.

Catering 52

Catering 2022 Pricing Food Supply 52

Modern Restaurant Management

DECEMBER 22, 2022

Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaurants. Our technology streamlines operations, provides a better customer experience and establishes an overall improvement and stability to the business.

2023 188

2023 Front of House Back of House 2022 188

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. As of the spring of 2022, 71 percent of consumers indicated they had used a mobile app to order food from a restaurant. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189