Modern Restaurant Management

JULY 27, 2022

These regulations vary by state and restaurant owners should be sure they are aware of their state’s policy before adding service fees to customer tickets.” "Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count.

2022 180

2022 Fast Casual Customer Service Food Safety 180

Modern Restaurant Management

JUNE 15, 2022

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 billion during 2022-2026. Looking for some ideas to help your casual dining establishment thrive? Room for Technology.

Casual 208

Casual Design Fast Casual Outdoor 208

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. percent more than in 2022. Those who provide a superlative experience to their diners. Who will capture the gold?

Equipment 117

Equipment Customer Experience 2023 Fast Casual 117

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz?

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Bn at an impressive 22 percent CAGR in 2022. Plant-based eating was previously limited to some selected restaurants and casual cafes. percent CAGR between 2022 and 2032, and Plant-Based Milk sales will grow ~ 2x by 2032, says Future Market Insights.

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. Consumers too squeezed the industry, particularly in the early days of the pandemic.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

JULY 30, 2021

The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Topics: Restaurant Equipment and Technology.

2022 195

2022 Fast Casual Website Management Workshop 195

Aaron Allen & Associates

SEPTEMBER 29, 2022

Opening a Subway in Chile, for example, can cost between $80k-$120k and it doesn’t require any previous foodservice experience. Other casual dining concepts involve similar investments; for example to open a Chilis franchised unit the opening cost is $3.4 Morale is one of the main indirect drivers of sales, in our experience.

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Aaron Allen & Associates

JULY 29, 2022

Restaurant robotics is a term that is used to describe the use of technology in restaurants to automate certain tasks. Some people view restaurant robotics as a way to reduce labor costs, while others see it as a way to improve the customer experience. How Robots Are Changing the Restaurant Landscape. and food at 5%).

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

The Restaurant Group

SEPTEMBER 16, 2020

The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Whatever the reason, likely a combination of these, it is unlikely that this shift will reverse before 2022. The restaurant industry is increasingly turning to technology to help streamline changes and maximize profits.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Aaron Allen & Associates

AUGUST 15, 2023

Diriyah is an educational and cultural experience, including also residential, lifestyle, and shopping options in the KSA. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Notably, not enough investment in technology and digital transformation.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Chang’s has opened eight of its To Go concepts and plans to have more than 50 To Go units in its network by 2022 to meet the increased demand for takeout and delivery.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. As an example, Chipotle brought its entire Halloween “Boorito” experience into the Roblox environment.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

MARCH 24, 2020

The transaction marks the addition of the first fast-casual concept to Yum! “The Habit Burger Grill is a sweet spot within fast-casual because of its delicious California-inspired menu with premium ingredients at a QSR-like value, strong unit economics and tremendous untapped growth potential in the U.S.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 188

Franchise Franchising Food Fast Casual 188

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” “I’m so grateful to have had such an incredible opportunity to give back to these communities, but without our customers and franchisees none of this would have been possible.” Restaurant experience is preferred.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Restaurant365

FEBRUARY 18, 2022

According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%. Fast casual – 26%. Responding to customer feedback.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

SEPTEMBER 24, 2021

The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. “My great-grandfather, Billy, believed that happy employees make happy customers, and that has remained our core focus for 100 years,” said Lisa Ingram. New Sites for gfg.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Despite widespread investment in technology in the last few years, the restaurant industry is still far from becoming a tech-centric sector.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

AUGUST 11, 2021

“As a new member of the Inspire family of brands, Dunkin’s strong experience in non-traditional development complements Inspire’s vision for non-traditional growth across the portfolio, bringing valuable expertise to our best-in-class shared Development team.” and Canada. .

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

MARCH 8, 2024

Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. emerges, top tech investment for 2024.

Catering 100

Catering 2024 2023 Guest Recovery 100