Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JULY 27, 2022

These regulations vary by state and restaurant owners should be sure they are aware of their state’s policy before adding service fees to customer tickets.” "Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count.

2022 180

2022 Fast Casual Customer Service Food Safety 180

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

Loyalty Program 188

Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz?

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JUNE 15, 2022

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 billion during 2022-2026. Looking for some ideas to help your casual dining establishment thrive? According to recent data from Morning Consult , 75 percent of U.S.

Casual 208

Casual Design Fast Casual Outdoor 208

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Bn at an impressive 22 percent CAGR in 2022. Plant-based eating was previously limited to some selected restaurants and casual cafes. percent CAGR between 2022 and 2032, and Plant-Based Milk sales will grow ~ 2x by 2032, says Future Market Insights.

Fine Dining 221

Fine Dining Fast Casual Food Supply 2022 221

Modern Restaurant Management

APRIL 12, 2022

Revenue Management Solutions just released its Q1 2022 consumer sentiment survey, and it appears the industry’s concerns have moved beyond the pandemic. As we enter Q2 2022, it’s a different view. Just three months ago, when asked “ what is causing dissatisfaction from the QSR experience?

Pricing 189

Pricing Fast Casual 2021 2022 189

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. percent more than in 2022. Those who provide a superlative experience to their diners. Who will capture the gold?

Equipment 117

Equipment Customer Experience 2023 Fast Casual 117

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

APRIL 4, 2024

That’s much more money than I ever had to spend on marketing but a drop in the bucket compared to what other fast casual brands spend for much less impactful results. People become evangelical when they have a transformative experience. What was your thought process behind the provocative title?

Sustainability 196

Sustainability Book Waste Food Supply 196

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JULY 30, 2021

The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The segments with the weakest 3-year growth remain family dining and casual dining. Limited-service includes quick service, and fast casual.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. There’s no reason we can’t have the same thing in the modern restaurant industry.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Diners want easy ordering options, accurate service, and to receive their food fast. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. What Is Restaurant Automation?

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. Customers are tired of restaurants getting their orders wrong.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

7 Shifts

JUNE 1, 2022

With more than 30 speakers and 800 attendees at the 2022 event, the Food Marketing Conference - hosted by Western Michigan University - is the event for restaurateurs hoping to spread the word of their business to the right audiences in the most cost-effective ways. In-Person or Virtual: Both ( In 2022 ). Food Marketing Conference.

2022 195

2022 Fast Casual Website Management Workshop 195

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. Today, Chick’nCone has 24 locations open and operating throughout the United States, Canada and the United Arab Emirates, with plans to have 50 locations open by the end of 2022. Donato's to Expand in the Carolinas.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

EATER

MAY 2, 2023

Why restaurants — and customers — are signing on for memberships and subscriptions I have too many subscriptions. And I’m not alone: According to the personal finance app Rocket Money, in 2022 the average US consumer was juggling around 6.7 Subscriptions are also an important way for brands to learn more about their customers.

Loyalty Program 84

Loyalty Program Social Media Customer Service 2022 84

Future Food

OCTOBER 19, 2022

My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe. Determining who your target customers are and what they want? Bam Bam Italian. Rezz Hotel Adelaide. So how can it work?

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

EATER

FEBRUARY 28, 2023

He opened the buzzy 15-seat Brooklyn restaurant, one of Eater’s Best New Restaurants of 2022 , after winning the city over with a dinner series called Iya Eba in the late summer of 2020. “I Teranga’s more casual format — and that it took three years to open in the U.S. So why not create that experience using the food that I love?”

Fine Dining 127

Fine Dining Fast Casual Dine-in Presentation 127

Aaron Allen & Associates

SEPTEMBER 29, 2022

Opening a Subway in Chile, for example, can cost between $80k-$120k and it doesn’t require any previous foodservice experience. Other casual dining concepts involve similar investments; for example to open a Chilis franchised unit the opening cost is $3.4 Morale is one of the main indirect drivers of sales, in our experience.

Franchise 98

Franchise Franchising Fast Casual Advertising 98

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The segments with the weakest 3-year growth remain family dining and casual dining. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Aaron Allen & Associates

JULY 29, 2022

Some people view restaurant robotics as a way to reduce labor costs, while others see it as a way to improve the customer experience. No matter which side of the argument you fall on, there is no doubt that restaurant robotics is changing the game for both restaurateurs and customers alike. The bellabot costs $17,000 per unit.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

EATER

OCTOBER 26, 2023

In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees. In the last decade, tourist-oriented restaurants, cheesy cafes, and fast food have moved into the town’s Chinese Portuguese shophouses. A vendor at Cham-Cha Market, Phuket Town.

Seasonal Menu 111

Seasonal Menu Hotels Back of House Front of House 111

Aaron Allen & Associates

AUGUST 15, 2023

Diriyah is an educational and cultural experience, including also residential, lifestyle, and shopping options in the KSA. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%. The Red Sea hospitality and tourism project includes 16 hotels offering three thousand rooms — 12 of these hotels are opening in 2023.

Hotels 52

Hotels Catering Tourism 2023 52

Gourmet Marketing

AUGUST 14, 2021

He noted the company will be able to create a more effective, efficient, organization that will focus on upgrading customer experience across all their service channels. . They will also be able to continue their investment in the expansion of their digital growth platform and finalize their new unit expansion plans for 2022. .

Fast Casual 52

Fast Casual Franchise Franchising 2021 52