Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 186

Food Food Safety Front of House Fast Casual 186

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fast casual – 26%. Every establishment’s goal is to deliver an outstanding customer experience. Fine dining – 28%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. And that’s only the first half of how we’re using data sciences in restaurants today.

Food Supply 188

Food Supply Restaurant Law Email Marketing Mobile Ordering 188

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. In the case of a mobile POS system, a mobile device or tablet can be all the hardware you need. Detailed Performance Reports. Third-party Integrations.

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POS 2022 Point of Sale Mobile Ordering 52

Qu

MARCH 16, 2023

That’s the key takeaway from Qu’s fourth annual survey of quick service restaurants (QSRs) and fast casual brands with more than 25 locations. The survey illuminated eight major trends that we expect to shape restaurant technology and the digital experience over the next 24 months. Let’s take a look.

2023 52

2023 Fast Casual Point of Sale Technology 52

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

JULY 30, 2021

The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 181

Franchise Franchising Food Fast Casual 181

Modern Restaurant Management

AUGUST 11, 2021

“As a new member of the Inspire family of brands, Dunkin’s strong experience in non-traditional development complements Inspire’s vision for non-traditional growth across the portfolio, bringing valuable expertise to our best-in-class shared Development team.” and Canada. .

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

SEPTEMBER 24, 2021

The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. “My great-grandfather, Billy, believed that happy employees make happy customers, and that has remained our core focus for 100 years,” said Lisa Ingram. New Sites for gfg.

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Franchise Franchising Customer Experience Fast Casual 172

Modern Restaurant Management

MAY 7, 2021

“It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods. On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo.

Franchise 159

Franchise Franchising Sustainability Fast Casual 159

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

JUNE 17, 2021

"We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers." This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 147

Franchise Franchising Food Truck Loyalty Program 147

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” “I’m so grateful to have had such an incredible opportunity to give back to these communities, but without our customers and franchisees none of this would have been possible.” Restaurant experience is preferred.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. Today, Chick’nCone has 24 locations open and operating throughout the United States, Canada and the United Arab Emirates, with plans to have 50 locations open by the end of 2022. Donato's to Expand in the Carolinas.

Franchise 169

Franchise Franchising Loyalty Program 2022 169

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Fast-food restaurants also took a hit, down 1.5 Delivery and To-Go orders are up 14 percent. Restaurant, food, and nightlife businesses were collectively down by 1.3 points), food trucks (up 3.5

2020 164

2020 Loyalty Program Point of Sale 2019 164

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. " Pielogy Expands in Ohio.

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

FEBRUARY 1, 2021

But the data is showing that once those guests are there, value is not what they highlight the most as part of their experience. For full-service restaurants, net sentiment for top performing brands was a lot more consistent across all attributes of the restaurant experience. ” Customer Desire and Brand Delivery.

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2021 Point of Sale Guest Recovery Travel 122

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. You can order online or in the Dickey’s app for curbside pick-up, take-out and delivery. Value Meal. ” The Royal Silencer.

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2023 Menu Seasonal Menu Back of House 98