7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. That’s why we evaluated restaurant employee retention data in 2022.

2023 398

2023 Hiring Leadership Fast Casual 398

Modern Restaurant Management

DECEMBER 14, 2021

Some have even developed lucrative new business models that they will continue to apply and scale in 2022. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge. Opportunities for 2022 and Beyond. Consumers are showing similar signs of permanent behavioral change.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

FEBRUARY 28, 2024

A well-designed QSR that emphasizes workflow optimization and smart customer flow is poised to stay ahead in a market that surpassed $382 million in 2022, up from the previous year's total of $322.05 Casual Dining In today's casual dining sector, the focus is on blending operational efficiency with a welcoming atmosphere.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

JANUARY 30, 2024

” On the positive side, Revenue Management Solution's end-of-year trends suggest performance remained stable compared to previous quarters, and sales are positive. When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs.

2024 156

2024 Fast Casual Point of Sale 2023 156

Modern Restaurant Management

OCTOBER 24, 2022

Restaurants and customers are feeling the effects of inflation, according to the third quarter 2022 data for the Yelp Economic Average (YEA) report, The report reveals that inflation experiences have intensified for consumers in every state in the U.S. percent from 2022,” added Mudan. ”

Fast Casual 171

Fast Casual Food Supply 2022 2021 171

Modern Restaurant Management

OCTOBER 16, 2023

In 2022, there were about 631,000 restaurants in the United States. When we asked about fast food: 29 percent said they eat fast food frequently. 46 percent said they occasionally dine at a fast-food restaurant. Only five percent said they never eat fast food. 29 percent said they rarely ate at casual restaurants.

Fast Casual 209

Fast Casual Fine Dining 2023 Casual 209

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families?

Fast Casual 193

Fast Casual Entertainment Casual Employee Relations 193

7 Shifts

DECEMBER 16, 2022

, their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. The team turned to 7shifts to help them manage their workforce. The team turned to 7shifts to help them manage their workforce.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. Rely on Technology to Increase Operational Efficiency. Use Data and AI to Reach Out and Touch Your Customers.

2022 186

2022 Hospitality Loyalty Program Point of Sale 186

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. Improving the Employee Experience. In many cases, patrons scan a QR code with their own smartphone and order and pay without having to flag down their server. Doing More with Less.

2022 188

2022 Hospitality Online Ordering Customer Experience 188

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JULY 27, 2022

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders to give us their insights into how the industry has been doing so far this year and where they feel it's going. " – Paul Westra, Managing Director of Restaurants Investments Research at Capital One Commercial Bank.

2022 178

2022 Fast Casual Customer Service Food Safety 178

Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings.

2023 186

2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

JULY 21, 2022

percent compared to Q2 2021, according to the Revenue Management Solutions (RMS) Q2 Industry Trends Report. In May 2022, the annual rate was 8.6 While inflation is most definitely impacting guests, RMS' Q2 2022 Industry Trends Report shows it's not all bad news for operators. In Q2 2022, average check increased 7.2

2022 175

2022 2005 Fast Casual Consumer Goods 175

Modern Restaurant Management

APRIL 12, 2022

Revenue Management Solutions just released its Q1 2022 consumer sentiment survey, and it appears the industry’s concerns have moved beyond the pandemic. As we enter Q2 2022, it’s a different view. A year ago, the restaurant industry was hopeful as it anticipated the vaccine rollout. percent over the past year.

Pricing 186

Pricing Fast Casual 2021 2022 186

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. While insightful, it wasn’t all great news.

2023 149

2023 Fast Casual 2022 Pricing 149

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life.

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Restaurant365

MARCH 3, 2022

According to Vacasa’s 2022 Spring Travel Trend’s survey, one thing is clear: everyone needs a break this spring. Casual dining – 32%. Fast casual – 25%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists. Springbreak 2022.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 186

Food Food Safety Front of House Fast Casual 186

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Why did you want to write this book and why now?

Sustainability 191

Sustainability Book Waste Food Supply 191

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

DECEMBER 22, 2022

Chefs are expressing optimism and anticipate a return to “normal,” according to the 2022 James Beard Foundation Fall Industry Survey. Modern Restaurant Management (MRM) magazine connected with Anne McBride, Vice President of Programs, James Beard Foundation, to gain additional insights into the findings. .

Food Supply 185

Food Supply 2023 Fast Casual Fine Dining 185

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. Based on their 3-year same-store sales growth, the segments that performed the best fell under the limited-service category: quick service and fast casual.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Modern Restaurant Management

OCTOBER 12, 2022

Recently, Thanx customer Velvet Taco, the Dallas-based fast-casual restaurant serving globally inspired tacos, has done just that with the launch of their Hidden Backdoor M enu. The fast-food giant brought back the Mexican Pizza in May 2022 as a Limited Time Offer. Active Starbucks Rewards membership grew by 3.2

Loyalty Program 183

Loyalty Program Merchandise Mobile Ordering Fast Casual 183

Modern Restaurant Management

FEBRUARY 5, 2024

This means managing order complexity is crucial for pizza restaurants. This was accompanied by increases in purchasing (40 percent of purchasers are putting at least $50 on gift cards, a 33 percent increase from 2022) and total spending (79 percent of consumers say they spend more than a gift card’s worth at a retailer).

2024 192

2024 Loyalty Program Food Order 2030 192

Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. – Andrew Glantz, GiftAMeal Founder/CEO 2022 marked a pivotal period of societal adaptation to touchless interactions, accelerated by the challenges posed by the pandemic. Here are some of their insights.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

FEBRUARY 21, 2022

Nowadays, vegan food is becoming normal in restaurants and fast food joints. Bn at an impressive 22 percent CAGR in 2022. Plant-based eating was previously limited to some selected restaurants and casual cafes. percent CAGR between 2022 and 2032, and Plant-Based Milk sales will grow ~ 2x by 2032, says Future Market Insights.

Fine Dining 217

Fine Dining Fast Casual Food Supply 2022 217

Black Box Intelligence

JULY 26, 2022

Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. Upscale Casual also saw a steep decline compared to May 2022. Black Box Intelligence Analysts investigated average guest check growth in Q2 2022 compared to Q2 2019. Turnover rates eased in Q2 2022.

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The segments with the weakest 3-year growth remain family dining and casual dining. Limited-service includes quick service, and fast casual.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

JANUARY 12, 2023

It’s January, which means restaurant operators and managers have been juggling busy holiday crowds for breakfast, lunch and dinner while also planning the employee party that typically occurs this month. This courtesy will show all of them that restaurant management cares about their well-being. Make them feel special.

Transportation 191

Transportation Loyalty Program Fast Casual Fine Dining 191

Aaron Allen & Associates

MAY 3, 2024

Restaurant Advisory Services … BUT SOME CASUAL DINING RESTAURANT CEOs ARE USING THE RIGHT STRATEGIES TO BOOST SALES… The casual dining sector recovered in 2023, and many chains recorded healthy same-store sales growth (leading the pack were Texas Roadhouse, Maggiano’s, and Kura Sushi USA).

2024 52

2024 Fast Casual 2023 2025 52

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. percent more than in 2022. The holidays are restaurants’ version of the Olympics; these final weeks are their last chance to surge forward.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. For part one, click here. The most obvious use of the kiosk is to gain more efficient labor utilization.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193