Goliath Consulting

APRIL 15, 2021

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user.

Loyalty Program 88

Loyalty Program 2021 Mobile Ordering Customer Experience 88

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Goliath Consulting

APRIL 15, 2021

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user.

Loyalty Program 78

Loyalty Program 2021 Mobile Ordering Customer Experience 78

Modern Restaurant Management

DECEMBER 20, 2021

POS and restaurant management software have made it easier than ever to set up your own system and cut out the need to reach out to a third-party whenever there are issues. OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S. in the online food delivery sector. from 2019 to 2020. Landing Pages.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. In Love with Tech, but Impatient.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

EATER

JANUARY 6, 2021

Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. These are the essential eats of ABQ.

Social Media 144

Social Media Brewery Food Safety Website Management 144

The Restaurant Times

MAY 29, 2021

This restaurant business model accepts orders via online platforms such as websites, mobile apps, third-party platforms, or hotline numbers and delivers them to customer-specified locations. Operator Managed Cloud Kitchens. Delivery Management: Look out for the best technology partners to ensure smooth delivery operations.

2021 52

2021 Kitchen Safety Mobile Ordering Online Ordering 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The bites will also be served with the option of twelve different dips, along with regular or sweet potato Tyga Tots, chocolate chip cookies, and beverages.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

MARCH 31, 2022

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The ordinance requires that food establishments must provide single-use foodware only upon consumer request or at a self-service station.

2022 186

2022 Restaurant Law Tip Distribution Insurance 186

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Lack of clarity in advance of an in-person visit can result in situations similar to a September 17, 2021 incident at Carmine’s in Manhattan. Food for Thought.

Communication 198

Communication Social Media Menu Loyalty Program 198

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As PPP Loan Data Released.

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. In 2021 thus far, 13 new operators have signed on for 154 units, bringing the total to 35 operators and 420 units open or in development.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR.

Franchise 136

Franchise Franchising Loyalty Program Kitchen Safety 136

EATER

MAY 16, 2024

From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; Winnie , a website that helps single parents find child care, lists five such facilities in all of Brooklyn, each with a capacity between 5 to 16. “If

Employee Relations 96

Employee Relations Government Hospitality Take-out 96

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 148

Franchise Franchising Food Safety Kitchen Safety 148

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. In Asia, the third factor most often cited was provenance and food production methods. Yelp Economic Average. In the U.S. In the U.K.,

2020 174

2020 Fast Casual Food Safety Guest Recovery 174

Modern Restaurant Management

DECEMBER 14, 2021

As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. A drop in employee retention & difficulty in hiring.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

The Food Corridor

JANUARY 4, 2022

Chefs and caterers are always looking to reach more members of the public with their delicious food. With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Hungry House.

Catering 105

Catering Food Online Ordering Kitchen Safety 105

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. A hybrid grab-and-go market and cafe serves both breakfast and lunch, is tailored to the needs of sizable office buildings and features the best local restaurants in rotation.

Fast Casual 140

Fast Casual Casual Menu Mobile Ordering 140

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 219

2020 2030 Hotels Food Safety 219

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Food delivery was an already booming industry, but when COVID hit it increased even more. Here are their responses.

2020 166

2020 Online Ordering Point of Sale Fast Casual 166

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. While some customers thrill at the idea of a robot bringing their food to their table, or the efficiency of an ordering kiosk, what fosters loyal customers is the quality of the food and drink and the human relationships they build.

Mobile Ordering 114

Mobile Ordering Customer Service Food Order Online Ordering 114

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 129

Mobile Ordering Online Ordering Food Order Recycling 129

Goliath Consulting

JUNE 3, 2020

First, we know that consumers will continue to regard safety and sanitation in high importance, possibly going towards 2021 (1). Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.” A Safe Environment with a Touch of Convenience.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

JUNE 14, 2020

The guidance and revised application forms are available on SBA’s and Treasury’s websites. In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The deal is valued at $7.3

Food Safety 148

Food Safety Loyalty Program Kitchen Safety Online Ordering 148

Modern Restaurant Management

NOVEMBER 19, 2020

When the Coronavirus pandemic swept the nation, The LEE Initiative (Let's Empower Employment), led by James Beard Award winning chef, author and restauranteur Edward Lee and Program Managing Director Lindsey Ofcacek, teamed up with Maker's Mark to establish the Restaurant Workers Relief Program. ” Next-Gen Toast.

Mobile Ordering 128

Mobile Ordering Kitchen Safety Online Ordering Coaching 128

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 140

Online Ordering Customer Service Seasonal Menu Food Order 140

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

EATER

NOVEMBER 29, 2021

In the morning, we were presented with eggs in delicate cups, alongside stacks of fresh flatbreads like m’semen and khobz, tiny jars of jam with intricate metal serving spoons, fresh cheese, olives, and on and on. Their endurance in my mind has little to do with their flavor and everything to do with the gracious host who served them.

Back of House 101

Back of House Travel Website Management Hotels 101

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations.

Franchise 147

Franchise Franchising Catering Online Ordering 147

Touch Bistro

MAY 31, 2021

Even in 2021, Restaurant Business reports that 92% of fully vaccinated restaurant customers plan to continue using online ordering post-pandemic at least as often as they did during it. Venues are often organized by location or food type to help customers explore and place their orders.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

Restaurant365

APRIL 8, 2021

The process for the customer is essentially the same as it would be for ordering from any restaurant: customers contact the business through a third-party delivery app, the restaurant’s website or app, or the phone. It is a chance to move your food delivery operations to where customers are located. Types of virtual kitchens.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78