Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Better Delivery.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. The full Discerning Diner report can be read here. Delivering Excellence.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. DELIVERY: Food deliveries have soared in the past couple of months. Decreasing on-premise sales, social distancing and the new work-from-home lifestyle have all contributed to consumers opting to have their food delivered than dining in.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Wait time remains a problem. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Ghost kitchens.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Ghost kitchens.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. This also lest you adhere to strict social distancing guidelines for safety.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. By reducing server contact, they give customers confidence that the business has care for their health and safety.

2021 145

2021 Loyalty Program Social Media Webinar 145

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

MARCH 15, 2022

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. For instance, Landry’s Chairman and CEO Tilman Fertitta announced in 2021 many of its restaurants would accept bitcoin and other digital currencies. Why the Crypto Craze?

Food Supply 237

Food Supply Point of Sale Supplies Food Safety 237

The Restaurant Times

JANUARY 11, 2022

According to research by the National Restaurant Association of India ( NRAI ) , the Indian food services business experienced a 53% decline in FY2021 as compared to the previous fiscal year. . Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Focus POS

FEBRUARY 3, 2021

Read on to discover the five restaurant industry trends for 2021 and beyond. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food. It goes without saying that in 2021, online ordering is here to stay. Online Ordering.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Restaurant and bar employment (as of July 2021) remains down by 1.5 Ongoing public health and safety concerns push down demand for the indoor restaurant experience.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Technology is essential to best serve our customers. Looking Ahead to 2021. We created a ?live

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Hot on Hot Chicken.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. by April 2021 — a 122 percent+ increase YoY.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

JANUARY 20, 2023

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings.

Food 167

Food Food Supply Waste Food Safety 167

Modern Restaurant Management

MAY 3, 2021

These systems were often not created to support the volume they experienced when 67-68 percent of consumers have visited drive-thru or curbside pick up more often than before as of February 2021. Automated Safety. Most importantly, consumers need to have confidence in their safety and levels of exposure. QSR of the Future.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 21, 2020

The biggest takeaway we’ve had at La Brea Bakery is that we are here to serve our community, and it’s our job to put customers’ needs at the forefront. All of which will bring significant savings to the operation and will serve to maximize the margins that they earn from the revenue that they bring in.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

EATER

JANUARY 6, 2021

Where to find New Mexico’s favorite biscochitos, a revitalizing plate of carne adovada, and a food hall full of takeout from the city’s best chefs Like its famed enchiladas drowned in blankets of red and green chile sauce, Albuquerque is swimming in traditional New Mexican restaurants. These are the essential eats of ABQ.

Social Media 144

Social Media Brewery Food Safety Website Management 144

PathSpot

AUGUST 1, 2023

How can you streamline efficiency and food safety? Four Ways to Increase Efficiency and Improve Food Safety First: Automate Your Task Management A standout feature of digital forms is automated task management. The post How to Enhance Efficiency and Safety? appeared first on PathSpot Technologies.

Food Safety 52

Food Safety Demo Communication Technology 52

Modern Restaurant Management

DECEMBER 20, 2021

Now that many restrictions have been lifted and restaurants around the country are welcoming back diners in full force, QR codes are no longer viewed primarily as a safety solution. OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S. in the online food delivery sector. from 2019 to 2020.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. In general, over the last two decades, technological development has skyrocketed.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Cheetah

OCTOBER 11, 2021

As of 20 July, 2021, the Shared Spaces Program made outdoor dining in parklets permanent and waived registration fees. Where alcohol is concerned, a statewide bill amendment , enrolled on 7 September, allows restaurants and bars to renew their licenses for serving alcoholic beverages for on-site consumption in parklets. Safety First.

Outdoor 148

Outdoor License Food Safety 2024 148

Next Restaurants

JANUARY 27, 2021

As we now move forward into 2021 , it’s more obvious than ever that digital marketing is essential in this industry. Share Health & Safety Measures. The health and safety of both your employees and your customers have taken center stage. Do you have a family history of a specific ethnic food?

Marketing 111

Marketing Email Marketing Online Ordering Social Media 111

EATER

APRIL 20, 2022

Critics say they make food inequity even worse. During the 2018 election campaign that swept her into office, a constituent quizzed her about the spread of dollar stores and the lack of healthy food choices in her district, where the residents are more than 80 percent Black. Fighting ‘Food Deserts’ or Helping Create Them?

Food Safety 104

Food Safety Food Retail Small Business 104

Modern Restaurant Management

MAY 19, 2021

On May 13, 2021, the U.S. On May 17, 2021, the Occupational Safety and Health Administration (“OSHA”) also advised employers to follow new CDC mask guidance for fully vaccinated employees. Restaurants serve both vaccinated and unvaccinated people, and thus have a.

Restaurant Law 139

Restaurant Law Point of Sale 2021 Outdoor 139

Modern Restaurant Management

MAY 18, 2021

The pandemic has changed the way we view the dining experience – with quality, safety and speed of delivery somewhat overshadowing ambience and in-person service. Ghost kitchens require a healthy marketing budget, with many deploying successful social media campaigns and even partnering with food influencers to generate buzz.

Delivery 168

Delivery Kitchen Safety Social Media Online Ordering 168

Modern Restaurant Management

JULY 16, 2021

Those organizations that could used excess capacity in their existing kitchens to launch all-new, delivery-only brands – even as they continued to serve up items from their existing restaurants’ menus. The restaurant’s liabilities start with food safety – what if it’s no longer edible when it’s delivered?

Management 189

Management Management Insurance Kitchen Safety 189

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Our final episode of 2021 features Dan Simpson, CEO of Taziki's , which with nearly 100 locations and 3000 employees, manage to retain staff at a rate higher than the industry average.

Social Media 448

Social Media Hiring Website Management Hospitality 448

EATER

MAY 17, 2021

Breaking down the food, labor, and fixed costs of Dirt Candy’s popular spinach croque-monsieur We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I Food Costs: $3.45. percent food cost. But the cost to make any dish at a restaurant goes beyond the food itself.

Food Order 145

Food Order Delivery Food Safety Compost 145