EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. By July, the company announced the plant would close.

Kitchen Safety 144

Kitchen Safety Employee Relations Food Safety 2022 144

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 187

Food Safety Beverage Consumer Goods Guest Recovery 187

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

Modern Restaurant Management

JULY 16, 2021

The restaurant industry isn’t totally out of the coronavirus pandemic woods yet, but those that have survived this long have proved their resilience and agility in adapting to once-in-a-lifetime (hopefully) circumstances. The carryout-only brand of It’s Just Wings, operating out of Chili’s kitchens.

Management 188

Management Management Insurance Kitchen Safety 188

Next Restaurants

JANUARY 27, 2021

As we now move forward into 2021 , it’s more obvious than ever that digital marketing is essential in this industry. Take Advantage of Your Restaurant’s Google Business Page. Share Health & Safety Measures. The health and safety of both your employees and your customers have taken center stage.

Marketing 113

Marketing Email Marketing Online Ordering Social Media 113

Modern Restaurant Management

NOVEMBER 11, 2020

As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March. Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations.

Kitchen Safety 220

Kitchen Safety License Restaurant Law Food Safety 220

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. Now, the City Council of New York City has voted to extend local law 1932-A until March 31st, 2021.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

JANUARY 22, 2021

” Using modular construction for restaurant development saves 10-15 percent overall, and allows for consistency and efficiency with the building process taking approximately five weeks to complete. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. All five restaurants are slated to open in 2021.

Franchise 201

Franchise Franchising 2020 2021 201

Modern Restaurant Management

OCTOBER 28, 2021

Others might be taking a graduated approach, from enhanced cleaning procedures to social distancing, to masking, limited outdoor dining, take-out only service or requiring proof of vaccination from all patrons. Food for Thought. Discussion of your COVID-19 policy might bring out a critic or two.

Communication 200

Communication Social Media Menu Loyalty Program 200

EATER

DECEMBER 15, 2021

Starbucks employees in Buffalo wait for the results of the union vote count on December 9, 2021. Sam Amato, a Starbucks barista for the past 12 years, is an employee at the Amherst, New York location that filed a petition for a union election back in August; he strongly believes that his fellow workers will vote to unionize. “My

Employee Relations 99

Employee Relations Food Safety Coaching Insurance 99

EATER

APRIL 20, 2022

Critics say they make food inequity even worse. During the 2018 election campaign that swept her into office, a constituent quizzed her about the spread of dollar stores and the lack of healthy food choices in her district, where the residents are more than 80 percent Black. Fighting ‘Food Deserts’ or Helping Create Them?

Food Safety 96

Food Safety Food Retail Small Business 96

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. When it came to ordering take-out, Gen Z led with 28 percent. ” The gift of food. . ” The gift of food. percentage points year over year.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife.

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. They kicked me out of the house,” she said. They left me out on the streets. Her parents weren’t in a position to help her financially. I didn’t know what to do. So I moved to LA with $200.”

Back of House 131

Back of House Employee Relations Delivery Mobile Ordering 131

Black Box Intelligence

MARCH 8, 2022

While 2021 represented a shift back towards normalcy, we haven’t quite recovered as much as we’d like. 2021 Restaurant industry news. 2021 saw the industry continue to rebound from the difficulties of 2020. And off-premise dining continued its dominance, as consumers enjoyed the safety and convenience of eating at home. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

Restaurant Engine

MAY 26, 2021

With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. In today’s world, it refers to restaurants using robots to cook and prepare the food. When you use an automated robot in your kitchen, you might even end up with zero kitchen-related accidents.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

EATER

JANUARY 19, 2022

This is freaking me out,” one man confided to another, as they circled the area in confusion. In the meat department, the only item in a cooler normally filled with chicken breasts was a sign indicating they were temporarily out of stock “due to recent surges in COVID-19 cases and the resulting labor shortages.”. And then omicron hit.

Food Supply 105

Food Supply Food Truck Agriculture Tip Distribution 105

EATER

JULY 29, 2021

With unclear messaging and little government support, life stands to be more difficult, yet again, for restaurants attempting to follow and enforce COVID protocols to keep their staff and diners safe — while hoping to avoid the kind of restrictions that defined dining out for most of the last 18 months. Bing Guan/Bloomberg via Getty Images.

Food Safety 116

Food Safety Employee Relations Dine-in Bar 116

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "Blendid is on a mission to make delicious and customized food accessible to all using robotics and AI.

Franchise 164

Franchise Franchising Catering Online Ordering 164

Black Box Intelligence

OCTOBER 25, 2021

We use this data to formulate a net sentiment score across six categories: food, beverage, service, ambiance, value and intent on return. Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. My husband’s silverware looked dirty and my supposed clean napkin had food in it.”.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The founders of Dog Haus – Hagop Giragossian, Quasim Riaz and André Vener – are taking their gourmet hot dogs, sausages, burgers, etc.

Food Supply 100

Food Supply Kitchen Safety Cash Management Food Safety 100

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). ” The Return to On Premise.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

NOVEMBER 19, 2020

The high levels of uncertainty surrounding the future of the COVID-19 pandemic highlight the importance for restaurants to rethink their approach to budgeting for 2021. The timing of that vaccine as well as changing viral conditions as well as other general economic trends will determine restaurant performance in 2021 and beyond.

2021 201

2021 Employee Relations Food Safety Customer Service 201

7 Shifts

APRIL 3, 2023

Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges. Not 9 to 5 conducted a survey in 2021 throughout North America involving over 630 hospitality and culinary professionals.

Food Safety 195

Food Safety Education Communication Hospitality 195

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. “The bites are baked just right; choose a dip then take a sip! The TableUp team will join the TouchBistro family and continue working from Boston.

Food Safety 209

Food Safety Mobile Ordering Kitchen Safety Online Ordering 209

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent).

2020 190

2020 Fast Casual Food Safety Guest Recovery 190

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 145

Mobile Ordering Kitchen Safety Online Ordering Coaching 145

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. They started and joined mutual aid networks and nonprofit organizations to weave together the strands of empathy and empowerment missing from our social safety net.

2021 98

2021 Food Safety Education Sustainability 98

Perfect Daily Grind

MAY 13, 2022

Voyage Foods secures US $36 million in Series A funding round. First round of 2022 Canadian Barista Championships takes place in Toronto. PRF Colombia announces Covid-19 health and safety measures. PRF Colombia will take place from 30 June to 1 July. on 2021/22. The webinar will take place on 19 May at 15:00 BST.

2025 118

2025 2022 Webinar Compost 118

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188