7 Shifts

JANUARY 14, 2021

The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining? We asked hundreds of restaurant professionals to find out.

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2021 Delivery Front of House FOH 195

Modern Restaurant Management

AUGUST 10, 2021

With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Self-Ordering Kiosks to the Rescue. The food and beverage industry is on a hiring frenzy.

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Ordering Recruiting Employee Relations Food Order 236

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

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2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

NOVEMBER 24, 2021

To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond. Restaurateurs are struggling to find staff to support the increase in demand on their business as Americans are returning to restaurant dining rooms.

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2021 Food Supply Food Truck Supplies 186

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

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Insurance 2021 Restaurant Law Fine Dining 209

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. Order accuracy and speed top list of what consumers want.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 6, 2021

restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. In fact, nearly 16,500 restaurant reopen in April 2021 just as restrictions began to start being lifted, according to recent data from. restaurant scene.

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Insurance 2021 Guest Recovery Point of Sale 193

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. Even the finest of fine dining restaurants made a fast casual pivot. Many of them had contactless ordering in place.

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Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

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2021 Fast Casual Mobile Ordering Social Media 168

ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

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2021 Mobile Ordering Online Ordering Email Marketing 148

Modern Restaurant Management

DECEMBER 22, 2020

It's estimated that 100,000 restaurants have already closed because of the pandemic and there’s no doubt that we will continue to feel the effects of 2020 well into 2021. Personalized Dining is the Future. However, not all hope is lost. New Channels Will Continue to Emerge.

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2021 Fine Dining Online Ordering Travel 186

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. As technology evolves and client tastes change, successful marketing techniques must be examined and updated accordingly.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

JANUARY 13, 2021

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. A snapshot of the most recent survey results follows, with insights to guide 2021 planning. They are likely to continue this behavior after dine-in returns to pre-pandemic levels.” The throughline of our recommendations?

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2021 Fast Casual Consumer Goods Loyalty Program 192

Modern Restaurant Management

DECEMBER 21, 2020

In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace. If they don’t, all ads after the pandemic ends will be about digital ordering and delivery. The pandemic changed that.

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2021 Email Marketing Online Ordering Advertising 187

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. These aspects create a modern yet interactive dining experience with a connection to the built environment. Getting Creative with Outdoor Space.

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Design 2021 Outdoor Brewery 212

Modern Restaurant Management

OCTOBER 21, 2020

How about weeks-long dining room shutdowns? And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. And when it comes to those marketing plans, 2020’s lessons will, at least, provide good advice for 2021 and the years to come. Still nothing?

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2021 2020 Marketing Social Media 193

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

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Ordering Technology Mobile Ordering Online Ordering 178

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. ” Worry not. Curbside Appeal.

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2021 Kitchen Safety Food Safety Consumer Goods 186

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. 2020 has been quite a learning experience. of total sales (4).

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2021 Point of Sale Food Safety Kitchen Safety 135

Restaurant Engine

DECEMBER 23, 2020

It seems poised to continue at least for part of 2021. To help you, we look at six tips for restaurant success in 2021. #1: 1: Enhance Contactless Ordering and Payments. Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. 3: Enhance Outdoor Dining.

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2021 Online Ordering Fine Dining Mobile Ordering 111

Goliath Consulting

DECEMBER 12, 2020

In 2021 and beyond, cameras will not be a simple surveillance tool. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. COVID-19 Safety.

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2021 Kitchen Safety Food Safety Loyalty Program 167

7 Shifts

MARCH 18, 2021

In order to support the restaurant industry through uncharted waters, our team at 7shifts has worked together to derive important labor trends and insights from our network of restaurant pros. Outdoor dining, warm weather, and a decline in virus cases helped the industry. A year ago this month, our industry was rocked to its core.

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Point of Sale Back of House Front of House Outdoor 370

7 Shifts

JANUARY 11, 2021

But 2021 is the year to evolve your restaurant for whatever comes next. This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We like to think of it as a roadmap to success in 2021 and beyond. "Winter is coming".said said every restaurateur in existence.

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Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. The take-out, order-in habits established through COVID-19 are likely to persist for at least the short-term future.

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Operations Ordering Sustainability Food Supply 193

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

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Online Ordering Ordering Loyalty Program Mobile Ordering 78

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Here are 11 tips to set yourself up for success in 2021. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps.

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2021 Cash Management Management Management 136

7 Shifts

MARCH 25, 2022

They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? hours in 2021 to 76.13 Table of Contents. in sales per day.

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Fast Casual Casual Front of House Point of Sale 370

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. What are they ordering? What are they wearing? Where are they going?

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Marketing 2021 SEO Loyalty Program 195

Focus POS

MARCH 31, 2021

5 Ways Restaurants with Online Ordering are More Successful. . Due to the pandemic, businesses across all industries have implemented online ordering capabilities in order to keep business booming despite in-house capacity limits or even complete shutdowns. Online ordering also functions as a backup option for restaurants.

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Online Ordering Ordering Email Marketing Back of House 99

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Read on to discover the five restaurant industry trends for 2021 and beyond. Online Ordering. It goes without saying that in 2021, online ordering is here to stay.

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2021 Online Ordering Kitchen Safety Outdoor 78

7 Shifts

FEBRUARY 18, 2021

In 2021, we are looking ahead with an eye towards growth, and evolution. Where the opportunity is for restaurants in 2021 Despite the blow that 2020 dealt our industry, there is immense opportunity that comes from it. For restaurants, 2020 was a year full of challenges. And that's a big question mark. It’s still a big question mark.

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Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

SEPTEMBER 30, 2021

However, technology plays a critical role in this equation — consumer expectations for convenience and ordering options have grown, and brands that view technology as integral to the consumer offering are succeeding. Concepts to Invest in. Are there markets for the concept to grow into that have the right consumer targets?

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Franchise Franchising 2021 Fast Casual 221

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Equipment and Technology.

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Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

OCTOBER 14, 2022

No matter where you go or what you buy, technology has touched nearly every part of dining out right now. percent higher in the second quarter of 2022 than in 2021. Does that well-known rule of 20 percent for sit-down dining apply to counter-service, takeout, or other orders? But how much of that is from record inflation?

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Social Media Fine Dining 2022 2015 359

Modern Restaurant Management

APRIL 12, 2022

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. ” consumers had other concerns, ranking price fourth behind long wait times, order inaccuracy and poor customer service.

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Pricing Fast Casual 2021 2022 186

Deliverect

JANUARY 19, 2021

As people around the world stayed home more often and ordered more delivery and takeout than ever before, new trends emerged. Here are 5 trends that are sure to start popping up on plates (or in delivery bags) in 2021. #1 People will continue to look for a sense of comfort and normalcy in 2021. 1 More comfort and simplicity.

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2021 Food Online Ordering Consumer Goods 148