Culinary Cues
JANUARY 8, 2021
Such is the case in 2021. So here is the good news: there will be ample opportunities in 2021 and beyond for chefs, cooks, managers, and service staff who recognize the immediacy of the challenge and the new skill set that will be required of successful players and leaders in the field. This is quite the package.
Modern Restaurant Management
DECEMBER 28, 2020
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. The younger generations don’t just want great food, they expect memorable experiences.
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7 Shifts
JANUARY 26, 2021
We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences.
Modern Restaurant Management
DECEMBER 21, 2020
Indeed, what the restaurant industry thought was on the horizon for 2025 will be implemented in 2021. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Customers will seek restaurant experiences that offer the least human interaction.
Speaker: Hope Neiman, Chief Marketing Officer of Tillster
However, another under-the-radar resource can be utilized to create a similar degree of connection and drive the same kind of customer loyalty: Digital ordering platforms. With increased visibility into customer behavior, brands become well-equipped to leverage their technology, increase sales, and ensure returning customers.
Foodable
FEBRUARY 9, 2021
In this episode, host Paul Barron sits down with Travis Bickham, the vice president of marketing for Birdeye , to explore how restaurant operators can grow their businesses online in 2021. Birdeye is a customer experience platform dedicated to helping multi-location businesses grow their online exposure and build their consumer base.
Modern Restaurant Management
JULY 20, 2021
Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.
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