The Restaurant Times

OCTOBER 3, 2023

Karl Goodhew is the Chief Technology Officer at BurgerFi, one of the nation’s fastest-growing premium fast-casual concepts, QSR’s 2020 Breakout Brand of the Year, and recently voted USA Today’s 10Best Readers’ Choice Top Better-Burger Chain for 2021.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. But with the disruption of the restaurant industry in 2020, finding, training, and retaining high-quality staff has become extremely difficult. Keeping up with the rise of mobile.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 96

2019 Compost Mobile Ordering Point of Sale 96

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

BNG Point of Sale

JULY 30, 2021

million in 2015 and is projected to increase up to $140 million by 2020. You will also need a food license and a business license in order to run your business legally. To have an espresso machine on board is a must if you’re opening a mobile coffee shop. Add online ordering to your operations .

Food Truck 52

Food Truck Food Point of Sale Online Ordering 52

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 189

Food Safety Mobile Ordering Online Ordering Kitchen Safety 189

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) They are also able to offer orders for pick-up from their physical location. Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

SEPTEMBER 1, 2020

As restaurants continue to tackle challenges sparked by the Coronavirus pandemic, operators must not only ensure their venue(s) are following health and safety guidelines to keep guests comfortable, but also deliver exceptional experiences that result in long-term guest loyalty. Leveraging Data to Build Loyalty.

2020 173

2020 Food Safety Hotels Dine-in 173

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class training program to develop them.

2022 182

2022 Food Supply Mobile Ordering Customer Experience 182

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Modern Restaurant Management

APRIL 2, 2020

Experienced a decrease in wages or loss of job on or after March 10, 2020. Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. restaurants.

Healthcare 168

Healthcare Employee Relations Online Ordering Customer Service 168

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Brands Inc. US Foods Holding Corp.

Kitchen Safety 181

Kitchen Safety Loyalty Program Delivery Customer Service 181

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 137

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 137

Modern Restaurant Management

APRIL 1, 2021

Sales for meal delivery services collectively grew 164 percent in 2020. In 2020, two in five restaurants began offering food delivery services because of pandemic-related closures. Forty-five percentof independent restaurant customers’monthly food spend is on orders placed online. With 17 percent of restaurants in the U.S.

2021 108

2021 2025 Mobile Ordering Online Ordering 108

Modern Restaurant Management

FEBRUARY 25, 2020

The final rule will be effective April 27, 2020. In 2020, Condado will open seven new locations, including entering a new market in Dayton, Ohio and adding a second location in Detroit, Michigan. The James Beard Foundation named the six recipients of its 2020 America's Classics Award. and Maria Washington).

Mobile Ordering 111

Mobile Ordering Front of House Customer Experience Back of House 111

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. The company has continued that momentum in 2020 by adding over 5,000 clients already.

Bar 116

Bar Cash Management Loyalty Program Point of Sale 116

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2020, as the country was forced to reckon with a pandemic that laid bare existing racial injustice and inequities, the organization heard calls from the restaurant community and the public for a more inclusive and transparent Awards process. . The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 141

Food Tip Distribution Guest Recovery Food Safety 141

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." franchisees for use in their restaurants.

Mobile Ordering 114

Mobile Ordering Online Ordering Food Order Recycling 114

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 124

Online Ordering Customer Service Seasonal Menu Food Order 124

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Those that are continuing to prosper had their technological house in order prior to the pandemic. The trends for next year are going to be touchless and contactless ordering.

2021 169

2021 Kitchen Safety Food Safety Mobile Ordering 169

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 129

2020 Kitchen Safety Consumer Goods Point of Sale 129

Modern Restaurant Management

MAY 7, 2021

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system.

Franchise 141

Franchise Franchising Sustainability Fast Casual 141

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 133

Food Safety Loyalty Program Kitchen Safety Online Ordering 133

Modern Restaurant Management

MAY 5, 2020

" Cheetah offers transparent pricing to consumers, independent restaurants and small businesses with next-day, contactless delivery for orders placed through its mobile application. Consumers simply order through the mobile app and pick up the next day from one of Cheetah’s designated drive through locations.

Guest Recovery 101

Guest Recovery Food Safety Loyalty Program Point of Sale 101

Modern Restaurant Management

JANUARY 31, 2020

Three crucial sectors dragged down the local economy in 2019 and each one is expected to keep falling in the beginning of 2020. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. and Connecticut.

2020 150

2020 Loyalty Program Point of Sale 2019 150

Modern Restaurant Management

OCTOBER 15, 2019

." As consumer lifestyles' are continuously driven by the convenience and speed of online and app-based ordering in other industries, approximately 60 percent of restaurant occasions are now off-premises across all forms, including drive-thru, takeout, and delivery. 34 percent of consumers utilize delivery more often than a year ago.

2019 70

2019 Point of Sale Small Business Consumer Goods 70