Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Brand Engagement. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Maintaining online reviews and social media marketing.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Indoor Media

NOVEMBER 4, 2021

However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. You can try these restaurant marketing ideas to spread the word about your takeout business and reach more potential customers. This underscores the importance of promoting takeout as a restaurant business.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off. Kicking orders to the curb.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. 78 percent never or rarely change their order based on the suggestions made by the drive-thru operator, yet 61 percent are influenced by menu boards.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

Modern Restaurant Management

JUNE 9, 2020

As restaurants navigate through an uneasy climate in 2020, developing a strategy to improve the customer experience and maximize long-term profitability is paramount. Research shows that personalization influences consumer behavior, improves the consumer experience, and optimizes marketing ROI and profit.

Loyalty Program 158

Loyalty Program Customer Experience Customer Service Consumer Goods 158

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Social Distancing” and “Flatten the Curve” are more than buzz words of 2020. A post shared by Moes Pizza Lacombe (@moeslacombe) on Mar 22, 2020 at 9:17pm PDT.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Indoor Media

DECEMBER 18, 2020

It might be 2020, but that doesn’t mean we can’t be a little old fashioned. Follow along for our top tips on how to win over new clients and influence your competition. Promoting or even doubling the features or programs that they return for can mean even more business for you and greater convenience for them.

Coupons 78

Coupons Loyalty Program Advertising Tip Distribution 78

Squirrel Systems

MAY 25, 2021

Grow POS Functionality and Service Offering POS software integrations help extend the functionality of your point-of-sale system and help you provide for dining and operations trends in the market. 50% of diners state that the availability of online ordering would influence their choice of one restaurant over another.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

FEBRUARY 10, 2020

New GFI-commissioned data also released today reveals the size of the market opportunity on offer and shows that U.S. 58 of the top 100 restaurant chains are taking advantage of the plant-based market opportunity–even increasing their plant-based offerings from 25 to 50 percent of their menu, like Panera Bread plans to do.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Cheetah

SEPTEMBER 30, 2021

As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Compared to August 2020, this year’s food prices increased by 33%, especially in oils and sugars. As a result, raspberries, strawberries, and much other produce quickly rotted rather than ripening. Need Support?

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

JUNE 3, 2021

It’s the next evolution of personalization, speed and convenience layered with a unique brand experience that will best position restaurants to win market share.” 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams. ” Highlights from the report include: Fast Food.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Squirrel Systems

FEBRUARY 24, 2021

2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1. Outdoor dining and patio dining have proven to be reliable business drivers for restaurants in 2020.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. The Local Influence.

Travel 118

Travel Food Hotels Loyalty Program 118

ChefMod

OCTOBER 6, 2021

According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 7.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

BNG Point of Sale

JULY 30, 2021

If you’re faint of heart, this business undertaking is not for you because it’s an ever-changing market. million in 2015 and is projected to increase up to $140 million by 2020. Knowing your target market is crucial. Everything in your mission statement, business concept, and target market can be considered creative.

Food Truck 52

Food Truck Food Point of Sale Loyalty Program 52

Cheetah

SEPTEMBER 30, 2021

As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Compared to August 2020, this year’s food prices increased by 33%, especially in oils and sugars. As a result, raspberries, strawberries, and much other produce quickly rotted rather than ripening. Need Support?

Food Supply 78

Food Supply Supplies Pricing Food 78

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

BNG Point of Sale

JULY 16, 2021

Because of these factors, two similarly sized full-service restaurants that offer identical menu item sales can end up with different average revenues – especially if they serve different geographic markets. Most average restaurant revenue statistics reflect pre-COVID sales numbers. What Is Restaurant Revenue?

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. More than 1,200 questionnaires were collected as part of the survey, which took a close look at respondents’ experiences, attitudes and future intentions with regard to traveling and visiting hospitality-related businesses for the remainder of 2020.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

AUGUST 16, 2021

During the second quarter in 2020, which covered the height of the pandemic lockdowns and restaurant dine-in restrictions, QSR off-premises orders increased by +9 percent over the same quarter in 2019, driven by solid growth in drive-thru and delivery orders. million in April 2020, per the Bureau of Labor Statistics. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. “As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra.

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. In mid-March 2020, U.S. In mid-March 2020, U.S. Local Marketing Impact. ” Optimism Is Returning.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

The Restaurant Times

SEPTEMBER 30, 2021

The finest restaurant marketing is often a good press telling your story and how well you serve the dinners in the town. With market research data, you can find, target and reach your audience with ease and each platform is designed to facilitate the goals of your business. . Know Your Audience . Look Out For New Trends .

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." restaurants by the end of summer 2020.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

DECEMBER 28, 2020

Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Using tech to better get your product to market (and seamlessly). Touchless pickup and payment.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

OCTOBER 29, 2020

of food over 9,720 baskets since the pilot was instituted in late September 2020. Lunchbox will also focus on acquiring top-tier talent and invest in further development on its platform and expand to new markets. launched Holiday Scoop 2020, “Wow Your Diners On- and Off-Premise.” In total, approximately 14,580 lbs.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

FEBRUARY 14, 2020

Building off a successful localized effort to improve athletic facilities in underfunded areas of its hometown, the Game On Foundation will amplify the brand’s reach to help communities throughout markets across the country. “Everything we serve will be fresh, top quality, and sourced from the best markets around the world.

Back of House 131

Back of House Hotels Leadership Design 131

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Grubhub saw its market cap reduced to $4.79 billion on Jan.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

SEPTEMBER 24, 2021

. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. ” In 1946, Billy Ingram became the first member of the 25-Year Club.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138