Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Restaurant365

NOVEMBER 19, 2019

Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Finding and training staff. Accurately tracking business intelligence.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

JANUARY 13, 2021

The old nursery rhyme, “Jack be nimble, Jack be quick” could sum up the actions of successful restaurant operators in 2020. 78 percent never or rarely change their order based on the suggestions made by the drive-thru operator, yet 61 percent are influenced by menu boards.

2021 195

2021 Fast Casual Consumer Goods Loyalty Program 195

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Indoor Media

NOVEMBER 4, 2021

However, in 2020, loyal customers spent twice as much on takeout meals compared to those who were not members. Create a Loyalty Program One of the most popular restaurant promotion ideas is a loyalty program. One in every three customers will pick a restaurant with a loyalty program over one without one.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sales velocity is now +4 percent vs January 4, 2020. Kicking orders to the curb.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JUNE 9, 2020

As restaurants navigate through an uneasy climate in 2020, developing a strategy to improve the customer experience and maximize long-term profitability is paramount. Research shows that personalization influences consumer behavior, improves the consumer experience, and optimizes marketing ROI and profit.

Loyalty Program 158

Loyalty Program Customer Experience Customer Service Consumer Goods 158

Modern Restaurant Management

SEPTEMBER 15, 2021

The comparable week last year (to September 5 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent). 100 percent of states have bars and restaurants open indoor completely (with no capacity restrictions).

2021 179

2021 Loyalty Program Retail Online Ordering 179

Indoor Media

DECEMBER 18, 2020

It might be 2020, but that doesn’t mean we can’t be a little old fashioned. Follow along for our top tips on how to win over new clients and influence your competition. Promoting or even doubling the features or programs that they return for can mean even more business for you and greater convenience for them.

Coupons 78

Coupons Loyalty Program Advertising Tip Distribution 78

Squirrel Systems

MAY 25, 2021

Examples of extended functionality include adding online order processing from third-party delivery platforms, delivery, and loyalty and gift cards to your POS. Online Ordering, Delivery, and Takeout In 2020, 53% of all adults said that purchasing food through takeout and delivery is essential to the way they live.

POS 52

POS Loyalty Program Cash Management Point of Sale 52

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Social Distancing” and “Flatten the Curve” are more than buzz words of 2020. A post shared by Moes Pizza Lacombe (@moeslacombe) on Mar 22, 2020 at 9:17pm PDT.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Squirrel Systems

FEBRUARY 24, 2021

2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1. Outdoor dining and patio dining have proven to be reliable business drivers for restaurants in 2020.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JUNE 3, 2021

Consistent with the previous report, consumers still expect a wait time of under six minutes at the drive-thru, curbside and in-store, down from 10 minutes in August 2020. 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams. Impatience continues to surge at fast food. Advanced personalization.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Cheetah

SEPTEMBER 30, 2021

As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Compared to August 2020, this year’s food prices increased by 33%, especially in oils and sugars. As a result, raspberries, strawberries, and much other produce quickly rotted rather than ripening. Need Support?

Food Supply 148

Food Supply Supplies Pricing Food 148

Modern Restaurant Management

FEBRUARY 10, 2020

In 2020, a new coalition will help hospitals not just in New York but nationwide provide patients plant-based food options that combat rather than contribute to cancer, diabetes, obesity and heart disease. In fact, just last month New York Gov. The enhancement builds on the success the HSUS has seen already in the sector.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. The Local Influence.

Travel 119

Travel Food Hotels Loyalty Program 119

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. The most important factor for Americans to join a brand loyalty program?

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Cheetah

SEPTEMBER 30, 2021

As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Compared to August 2020, this year’s food prices increased by 33%, especially in oils and sugars. As a result, raspberries, strawberries, and much other produce quickly rotted rather than ripening. Need Support?

Food Supply 78

Food Supply Supplies Pricing Food 78

ChefMod

OCTOBER 6, 2021

According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020.

2021 52

2021 Email Marketing Front of House Cash Management 52

BNG Point of Sale

JULY 30, 2021

million in 2015 and is projected to increase up to $140 million by 2020. Consider what type of food you’ll be serving, and how that will influence your restaurant’s cooking appliances. Create a loyalty program . No doubt, the food truck industry statistics are encouraging.

Food Truck 52

Food Truck Food Point of Sale Online Ordering 52

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

BNG Point of Sale

JULY 16, 2021

With lockdowns, social distancing, and economic uncertainty sweeping the country, the average restaurant revenue in 2020 was significantly affected. Most average restaurant revenue statistics reflect pre-COVID sales numbers. What Is Restaurant Revenue? Average Restaurant Revenue for a Second Location.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. More than 1,200 questionnaires were collected as part of the survey, which took a close look at respondents’ experiences, attitudes and future intentions with regard to traveling and visiting hospitality-related businesses for the remainder of 2020.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. “As QSRs make it increasingly easier to order off-premise with the rollouts of mobile applications and loyalty programs, they provide a convenience to customers that may take the sting out of higher prices,” said Acerra.

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Modern Restaurant Management

AUGUST 16, 2021

During the second quarter in 2020, which covered the height of the pandemic lockdowns and restaurant dine-in restrictions, QSR off-premises orders increased by +9 percent over the same quarter in 2019, driven by solid growth in drive-thru and delivery orders. million in April 2020, per the Bureau of Labor Statistics. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Apicbase

FEBRUARY 29, 2024

million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. After a significant decrease in 2020, the rate of food waste started to grow again. million tons in 2020 and 12 million in 2021. trillion and $4.8

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. As 2020 plays out, food companies will start investing in more tech to enhance sanitation and sterilization efforts.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. In mid-March 2020, U.S. In mid-March 2020, U.S.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

The Restaurant Times

SEPTEMBER 30, 2021

Press-driven marketing activities can have a significant influence on a business than revenue-focused promotions. Certainly, the restaurant businesses faced hurdles in 2020 that most owners and operators did not anticipate. Digital billboards, however, are not like this and are programmed to cycle numerous advertisements regularly.

Advertising 52

Advertising 2021 Loyalty Program Food Truck 52

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." restaurants by the end of summer 2020.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. 10, 2020 , down from a high of $13 billion in September 2018 and $7.3

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. 2020 had the world adjust business operations to navigate through the unexpected coronavirus, especially the restaurant industry. Jeremy Hood, Owner, davidsbbq.com.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” With plans to grow over 50 locations in 2020, Walk-On’s’ expansion will allow the Game On Foundation to further its reach and help even more young athletes thrive.

Back of House 132

Back of House Hotels Leadership Design 132