Modern Restaurant Management

APRIL 16, 2024

Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. To actively influence online reputation, restaurants must see review responses as one side of an ongoing conversation. Their CX team was only capturing insights via loyalty programs.

Social Media 106

Social Media Loyalty Program Online Ordering Customer Service 106

Goliath Consulting

AUGUST 24, 2023

These are the basics of local restaurant marketing to attract customers and cultivate loyalty. Moreover, encourage satisfied diners to leave positive reviews, as these can significantly influence new customers’ decisions. Implement a Loyalty Program Rewarding repeat customers is an excellent way to encourage customer loyalty.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MARCH 16, 2023

Music can help restaurants strengthen relationships with their customers and build loyalty. Set the Tone for Customer Dining Experience Music sets the tone and creates a mood that adds to the experience, which can have a significant influence on guests. One way to gain a competitive edge is with music – which is often overlooked.

License 186

License Loyalty Program Customer Experience Customer Service 186

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 193

Ordering Online Ordering Loyalty Program Customer Experience 193

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

AUGUST 12, 2020

Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. About half of respondents rely on apps for loyalty or rewards promotions, an effective and profitable way to grow your brand’s reach in these price-sensitive times. But don’t just take our word for it.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

OCTOBER 4, 2021

Sit-down restaurant Red Robin, meanwhile, is another example of how branding and brand personality should influence everything about a restaurant, not just the logo design. This is a great marketing opportunity, since it gives you the chance to connect on a more meaningful level and build loyalty with your diners.

Marketing 186

Marketing Loyalty Program Social Media Online Ordering 186

Goliath Consulting

SEPTEMBER 7, 2023

Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. Influencer Marketing: The Modern Word-of-Mouth Influencers can drive a considerable amount of traffic. Opt for micro-influencers as they often have a more engaged local following.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. But traditional loyalty programs are antiquated. Personalization is even more impactful.

Loyalty Program 184

Loyalty Program Social Media Email Marketing Point of Sale 184

Modern Restaurant Management

AUGUST 19, 2022

One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition. As part of my company’s new mover marketing program, we send a Welcome Package filled with proven offers to new residents. New mover marketing.

Franchise 193

Franchise Franchising Social Media Loyalty Program 193

Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Happy hour promotions can help build brand loyalty and create a sense of community around your business. A study revealed that 45 percent of diners in the US are influenced by social media.

Loyalty Program 199

Loyalty Program Social Media Point of Sale Customer Experience 199

Modern Restaurant Management

MARCH 23, 2020

Hyper-connectivity and lifestyle trends will continue to influence and alter consumer behavior. Customers are incentivized by the appeal of cutting the line (without facing the wrath of fellow line members) and being rewarded for their patronage with generous loyalty programs.

Technology 145

Technology Loyalty Program Customer Experience Mobile Ordering 145

Open for Business

JUNE 30, 2023

Done well, building a brand creates an emotional connection with guests before they step foot in a restaurant and builds long-term loyalty that keeps them coming back. Establishing a loyalty program can be a large part of a restaurant’s brand. Understanding your restaurant’s brand can bring in more loyalty.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Bingage

JULY 18, 2023

Engage with your audience through compelling content, contests, influencer marketing and collaborations, and customer testimonials. If your store is on Shopify we have our latest blog on “ Top 5 FREE Shopify loyalty program apps” This guide will be really helpful to find out the best Shopify loyalty apps.

Loyalty Program 69

Loyalty Program Email Marketing Social Media SEO 69

Modern Restaurant Management

JUNE 20, 2023

It can also influence their purchasing decision. For this, you can follow these tips: Leverage review incentives programs like discount offers or free appetizers. So when you showcase UGC, you can attract new diners and enhance customer loyalty, too. However, your current customers don’t owe you a review.

Social Media 199

Social Media Email Marketing SEO Consumer Goods 199

Modern Restaurant Management

MAY 16, 2023

By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions. By promoting social media channels, mobile apps, or loyalty programs, QSR operators can encourage customers to interact with their brand outside of the restaurant.

Loyalty Program 154

Loyalty Program Seasonal Menu Advertising Customer Experience 154

Bingage

MAY 9, 2021

81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program. Get a loyalty solution for your Brand. Get Loyalty Solution for Your Brand (Re-engage with Customers & Reactivate dormant accounts). Start Referral program-. how to use loyalty programs?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Modern Restaurant Management

OCTOBER 1, 2022

Or you can partner with influencers, invite them to the restaurant, and ask them for a review on their accounts. From email promotions to UGC and influencers, digital marketing provides tools for various budgets. You can also establish a lighter atmosphere and generate humorous content. How do you attract clients to your restaurant?

Marketing 199

Marketing Email Marketing SEO Social Media 199

The Rail

NOVEMBER 10, 2023

Consider Collaborations Partner with influencers or local businesses for joint promotions. Encourage Reviews Positive reviews can significantly influence potential diners. Loyalty Programs and Email Marketing While not traditional paid advertising, promoting loyalty programs can yield significant returns.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

Bingage

JULY 18, 2023

Engage with your audience through compelling content, contests, influencer marketing and collabrations, and customer testimonials. If your store is on Shopify we have our latest blog on “ Top 5 FREE Shopify loyalty program apps” This guide will be really helpful to find out the best Shopify loyalty apps.

Loyalty Program 61

Loyalty Program Email Marketing Social Media SEO 61

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

JANUARY 7, 2021

Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Focus POS

DECEMBER 11, 2019

According to a consumer study by Deloitte , the number one factor that influences consumers when selecting a restaurant is menu options and order customization. Loyalty Perks. Customers in 2020 are all about perks — 87% of survey respondents belong to fewer than 3 loyalty programs each. Menu and order Customization.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

OCTOBER 18, 2021

Here are few of the technology advancements that we’ve seen influence many consumers to embrace “homegating” rather than make their way back to bars and stadium. Delivering beer, wine, and spirits straight to consumers’ doors, programs like these are dedicated to helping people drink better at home.

Loyalty Program 193

Loyalty Program Online Ordering Mobile Ordering Beverage 193

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

The Restaurant Times

DECEMBER 17, 2021

Social media marketing software is a smart tool to enhance customer loyalty and engage with your regular clients while giving them information about timings, new flavours or combos, exciting discounts, and community events. Showcase Customer Loyalty Programs. Get Social Media Influencers Onboard. Source: ClassyWish.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. One of the most effective methods of refining your data strategy is to implement a loyalty program.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Indoor Media

NOVEMBER 4, 2021

Create a Loyalty Program One of the most popular restaurant promotion ideas is a loyalty program. One in every three customers will pick a restaurant with a loyalty program over one without one. Email campaigns can also be helpful to thank existing customers for their continued loyalty.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Modern Restaurant Management

OCTOBER 15, 2020

Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. As delivery becomes a larger part of the sales mix, brands should think about the factors that contribute to a successful delivery program. Putting it All Together.

Delivery 221

Delivery Social Media Loyalty Program Customer Service 221

Open for Business

MARCH 21, 2023

User-generated content and influencer marketing campaigns are both types of word-of-mouth marketing. Referral programs: One way to encourage positive word-of-mouth is referral marketing. Partner with social media influencers Influencer marketing can be an effective way to reach a new audience.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Kounta

DECEMBER 16, 2019

Loyalty program. Capture new customers’ details with a loyalty program. Starting a loyalty program incentivises new customers to give you their information and it’s a great opportunity for you to grow your database. This means that almost half of the customers who signed up for the loyalty program used it!

Loyalty Program 90

Loyalty Program Email Marketing Customer Service Point of Sale 90

Modern Restaurant Management

JANUARY 9, 2020

Loyalty Program. Almost 70 percent of customers admitted that rewards or loyalty programs do influence their shopping decisions. Loyalty programs can, therefore, go a long way in enticing customers to come back to your cafe versus the competition. Social Media.

Marketing 186

Marketing Email Marketing Loyalty Program Social Media 186

Modern Restaurant Management

AUGUST 24, 2021

It’s a business tale as old as time: the newly-hired CMO figures he/she can move a whole lot of product if they can just get their hands on enough budget upfront to build out savvy online ordering tools, an app with a strong loyalty program, and a delivery solution with order injection, alongside the budget to market the brand on tv, build a (..)

Marketing 204

Marketing Social Media Download Loyalty Program 204

The Restaurant Times

JANUARY 30, 2022

Marketing With Influencers . Approximately 92 percent of respondents believe influencer marketing is an effective kind of marketing, according to the 2019 Influencer Marketing Benchmark Report. Selecting an influencer for your company is similar to selecting a marketing partner. Customer Loyalty .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

SpotOn

MARCH 12, 2024

Think of it as organic advertising, influencer marketing, or paid advertising—however you categorize it, it's much more than a free meal. Guests are bombarded by restaurant ads showcasing everything from meticulously crafted healthy food to generous fast food loyalty programs. The restaurant industry is vast.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98