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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Chris Prociv, VP Marketing & Innovation at La Brea Bakery. Here are their responses. Click here for part one.

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Top Drive-Thru Tech for Keeping Guests – and Employees – Happy

Modern Restaurant Management

In the beginning of 2020, no one could have predicted where the restaurant and quick service restaurant (QSR) industry would be today. Today, brands are establishing an even more technology-forward experience that meets customers in new places, while preserving quality, personalization and safety for guests and staff.

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Why Restaurants Are Switching to Intelligent Packaging

Modern Restaurant Management

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. In 2020, many restaurants closed their dining rooms and used online food delivery services to not only protect their staff and customers but also to stay relevant and connected with their customers.

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Top 5 Hospitality Trends for your Business — the Inside Scoop

Kounta

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. But what’s in store for the industry in 2020? Trend 2: Green goes mainstream — zero waste movement will influence dining habits. What will change in 2020, however, is its reach. Below are our top 5 trends for the year.

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EVERYTHING Is Local Now

Modern Restaurant Management

The study found before engaging with a business or service, nearly all consumers (97 percent) conduct a local online search, with 78 percent of purchase decisions influenced by social content. “Manifesto Delivery illustrates how crisis situations can catalyze innovation, sometimes,” said Manifesto's Founder Martin Barry.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Sales velocity is now +4 percent vs January 4, 2020. California.

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